Phone Sourcing Discussions - RecruitingBlogs2024-03-28T20:34:24Zhttps://recruitingblogs.com/group/magicmethod/forum?groupUrl=magicmethod&feed=yes&xn_auth=noA Funny Thing Happened… (File under SocialMedia Recruiter-As-Scapegoat Scams)tag:recruitingblogs.com,2013-12-07:502551:Topic:17758932013-12-07T12:18:56.865ZMaureen Sharibhttps://recruitingblogs.com/profile/MaureenSharib
<p>You all know that companies hire us to make that "first contact" with people - you know, it's when they don't have the time to do it themselves (cough cough) or the manpower (cough cough) or - well - you know.</p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/too-many-meetings" target="_blank">Something</a> gets in the way.</p>
<p>So we do it for them.</p>
<p>Yesterday: My phone rings. <em>Ding a ling a ding.</em></p>
<p><em>An excited male identifies himself and tells me he just…</em></p>
<p>You all know that companies hire us to make that "first contact" with people - you know, it's when they don't have the time to do it themselves (cough cough) or the manpower (cough cough) or - well - you know.</p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/too-many-meetings" target="_blank">Something</a> gets in the way.</p>
<p>So we do it for them.</p>
<p>Yesterday: My phone rings. <em>Ding a ling a ding.</em></p>
<p><em>An excited male identifies himself and tells me he just received an email and wants to know what company I'm with (it's plainly stated on my email) and asks me do I work for XYZ Corporation.</em></p>
<p>Not quite having caught his name but understanding the call is coming from an email I sent only moments before I answer:</p>
<p><em>Yes, this is Maureen and I'm working with XYZ Company and they've asked me to contact you about a Director of Quality position they have coming open.</em></p>
<p><em>You had applied for a Food Scientist position with them last summer and as that job was filled by an internal candidate they were wondering if you might be interested in speaking with them now about the Quality Director position they have opening at their </em><i>headquarters.</i></p>
<p>Yadda yadda yadda on the other end.</p>
<p>I sense excited interest mixed with caution.</p>
<p><i>No I am not employed by XYZ Corporation. I work as a consultant to them. They've asked me to contact you to see if you might be interested in a Quality Director position they have opening at their headquarters.</i></p>
<p><strong>(Didn't I just say that?)</strong></p>
<p><em>Yes, I understand you're the Quality Manager there.</em></p>
<p><em>No, I'm not a recruiter.</em></p>
<p><em>My company name is TechTrak and I am located in Cincinnati, OH. </em></p>
<p><em>You would be? Great! Has anything changed on your resume?</em></p>
<p><em>Okay - would you like to update it and send it to me and I'll forward it to XYZ Company with the news that you're interested and one of their recruiters will get in touch with you?</em></p>
<p><em>That's wonderful - I'll look for it this afternoon! Good-bye!</em></p>
<p>Nothing's ever easy and it seems to be getting uneasier.</p>
<p>Within a half hour or so I get an email from one of the HR Managers at the Company:</p>
<p><em>Call me. </em></p>
<p>I call her.</p>
<p><em>"Maureen? I just received a call from yadda yadda yadda…"</em> and so the story goes that "Amoo" had hung up the phone with me and called the company to <em>check my story!</em></p>
<p><strong><em>To check my story!</em></strong></p>
<p>The HR Manager just wanted to make sure all the ps and qs were being minded because this particular candidate seemed to express concern over "who" might be calling him and the information I "might" be asking for.</p>
<p>I assured her I wasn't stepping outside any boundaries and we went over some of the guidelines of most concern to her.</p>
<p>No - no problems there. No lines crossed, I promised.</p>
<p>Another half hour passes and I notice an email from the same guy in my box with his resume attached and a nice note, would I please forward his resume - <em>yadda yadda yadda</em>.</p>
<p>This time I did call him.</p>
<p><em>"Amoo? I just received your resume - thank you - and I will send it on to Lisa at XYZ Company. I understand the two of you spoke this morning,</em>" and I laugh but I'm really a little more than irritated but I'm trying to contain it.</p>
<p>He knew what I was talking about.</p>
<p><em>"I'm sorry - I didn't mean to get you in any kind of trouble,"</em> he apologized. <em> "I just needed to be sure you were who you said you were!"</em></p>
<p><em>"Who I said I was?"</em> I inquired.</p>
<p><strong>(Who I said I was?!)</strong></p>
<p><em>"You called me, remember? I emailed you."</em></p>
<p><em>"I know - I know - but you seemed to know quite a lot about me,"</em> he said.</p>
<p><em>"Did you apply for a job with XYZ Company?"</em> I ask. <em>"They gave me your information to contact you-"</em></p>
<p><em>"Yes, but I received a really strange call here at work about two weeks ago"</em> he interrupted. <em>"A person who said they were from a recruiting company and they were asking me all kinds of strange questions - they asked me my date of birth and I know they're not allowed to ask that</em>!" he exclaimed.</p>
<p><em>"No, you're right,"</em> I agreed. <em>"Did you apply anywhere else other than XYZ Company?"</em> I asked. </p>
<p><em>"No,"</em> he quickly answered. <em> "Only XYZ Company. It kind of freaked me out,"</em> and the way he said "freaked me out" almost made me laugh except for the fact that the subject is so darn serious!</p>
<p><em>"That is strange,"</em> I agreed and then a lightbulb went off.</p>
<p><em>"Are you on social media?"</em> I asked.</p>
<p><em>"You mean Facebook? Not much anymore - once in a while to check on my kids but not very often,"</em> he confessed.</p>
<p><em>"Do you list your place of work there?"</em> I asked. </p>
<p><em>"I don't think so,"</em> and then he paused.</p>
<p><em>"I'm on LinkedIn,"</em> he said gravely. <em>"My company's name is listed there."</em></p>
<p>He seemed to be putting the pieces together.</p>
<p>For once I felt like I didn't have to.</p>
<p><em>"I never thought about that information being used that way,"</em> he stated, seemingly half-to-himself.</p>
<p><em>"It is public information,"</em> I couldn't resist.</p>
<p></p>
<p>So here's the question, Recruitersphere.</p>
<p>What's next?</p>
<p>Is this one of the consequences of social media we're going to have to learn to grin and bear and buck up under?</p>
<p>I ask you.</p>
<p>Maureen Sharib</p>
<p><a href="http://www.techtrak.com">www.techtrak.com</a></p>
<p>513 899 9628</p> The Sourcers We Are (And Aren't) Today Part VItag:recruitingblogs.com,2013-11-11:502551:Topic:17686832013-11-11T14:57:57.554ZMaureen Sharibhttps://recruitingblogs.com/profile/MaureenSharib
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-i" target="_self">Part I</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iii" target="_self">Part II</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iii" target="_self">Part III…</a></p>
<p></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-i" target="_self">Part I</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iii" target="_self">Part II</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iii" target="_self">Part III</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iv" target="_self">Part IV</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-v" target="_self">Part V</a></p>
<p>Now remember, Pam had just put the phone down and said the s word.</p>
<p></p>
<p>She was disappointed and on tenterhooks, aching to make her next move.</p>
<p></p>
<p>At this point she and I knew a decision had to be made fast.</p>
<p></p>
<p><em>“What do you want to do?”</em> I asked.</p>
<p></p>
<p><em>“I’m going to call Diane back,”</em> Pam declares.</p>
<p></p>
<p>I arch my eyebrows and turn my head slightly and say, “<em>You think that’s a good idea?”</em>both of us knowing the stakes at risk.</p>
<p></p>
<p>Chances were equally good Diane had sniffed something on the wind - after all, she was in negotiations for another job - and calls of the nature she just had don't come every day.</p>
<p></p>
<p>In fact, chances are she'd never received a call <em>in her life</em> like she just had!</p>
<p></p>
<p>Then again, standing at someone's desk and communicating on someone's else's phone is an awkward affair and there was reason to believe she could have wanted to get back to her own desk to continue this call.</p>
<p></p>
<p>If I had to lay money down on this one though, I'd go with the first bet.</p>
<p></p>
<p>Going directly at the “hot potato” in a sourcing project is a double-edged sword.</p>
<p></p>
<p>Anything can happen.</p>
<p></p>
<p>They can catch a whiff in the wind as to your motives (often they’re not as dumb as you might think they are!) and once sounded can send a message through an organization that can greatly reduce your chances of success.</p>
<p></p>
<p>However, chances of this happening run on the lower rather than greater side of percentages so many phone sourcers accept this risk.</p>
<p></p>
<p>Pam was still willing to accept this risk.</p>
<p></p>
<p>A phone sourcer’s “spidey-sense” often plays the most important part in this decision; the run-up to this next-step action is what sets the stage and is many times the deciding factor in moving forward (or not.)</p>
<p></p>
<p><em>“While you do that I’m going to call my songbird back. Maybe she’s back from her meeting!”</em> I chirp, trying to lighten the mood and even the odds, noticing that about a half-hour had elapsed since last I spoke with Annette, as I head for the powder room.</p>
<p></p>
<p>I see Pam pick up the phone out of the corner of my eye as I pass and one part of me doesn't want to witness what happens next. </p>
<p></p>
<p>I softly close the bathroom door and quickly dial Annette's number.</p>
<p></p>
<p>She answers.</p>
<p></p>
<p><em>"Annette? This is Maureen again. I'm so glad you're back from your meeting."</em></p>
<p></p>
<p><em>"Yeah, it didn't last long,"</em> Annette sighs and I can't help but think she sounds relieved. </p>
<p></p>
<p><em>"I found Diane but guess what?"</em> I ask, rather conspiratorially<em>. "She wasn't in Loreen's group like I thought but she was in Renee York's group and I wouldn't have found her if you hadn't told me who Renee was - I'm so grateful!"</em></p>
<p></p>
<p><em>"Well, I'm glad,"</em> Annette begins to say and I can hear in her voice she's beginning to wonder why I'm doing all this explaining so I quickly cut to the chase.</p>
<p></p>
<p><em>"But now I can't reach Diane and I'm wondering if you can see if there's anyone else in her group I might try?"</em></p>
<p></p>
<p>I hold my breath because I feel like I may be wearing out my welcome with Annette but my luck seems to hold.</p>
<p></p>
<p><em>"Sure!"</em> Annette exclaims with some enthusiasm that renews mine and she breathes those wonderful words every phone sourcer thrills to hear, <em>"Let me open up my directory..."</em>and all falls silent.</p>
<p></p>
<p><em>"Okay, what do you need?"</em> she asks and I repeat Diane's manager's name - Renee York - and wait, giving Annette time to find her in the system.</p>
<p></p>
<p><em>"Here she is; yes! I see Diane!"</em> she calls out like she's discovered the missing puzzle part (which, of course, she has!) and then she says, <em>"It looks like Renee has several reports,"</em>and my heart races as it so often does upon hearing news like this and I hold my breath waiting to see if Annette needs further prompting.</p>
<p></p>
<p>It appears she does.</p>
<p></p>
<p><em>"Does Diane have any other consultants listed with her?"</em> and again, I hold my breath knowing I'm being a bit more brashly bold than I usually am when the stakes are so high but time was drawing on and I did want to get over to the conference too because I did have a presentation to present shortly after lunch!</p>
<p></p>
<p><em>"She does - three of them,"</em> Annette answers and I am rewarded with that warm glow that comes when puzzle pieces begin to fit snugly together. </p>
<p></p>
<p><em>"Oh?"</em> I ask, trying to sound casually interested. <em>"Maybe one of them could help me,"</em> I offer, like I'm half-talking to myself, sounding out theories. </p>
<p></p>
<p><em>"What are their names?"</em></p>
<p></p>
<p>Annette tells me.</p>
<p></p>
<p>I ask for their numbers.</p>
<p></p>
<p>She gives them to me.</p>
<p></p>
<p>I ask for their company affiliations.</p>
<p></p>
<p>She gives me those too. </p>
<p></p>
<p>One of them works for the same company Diane does and two of them work for a different consulting company.</p>
<p></p>
<p>I'm not finished.</p>
<p></p>
<p>I then ask if Renee has any other reports <em>"just in case, and it probably won't happen but just in case so I don't have to bother you again, Annette,"</em> and guess what? She does! Four of them with delicious sounding titles like "Specialist - Marketing Loyalty Redemption Programs" and "Associate -Loyalty/Email Marketing" and "Specialist - Airline Direct Marketing" and "Marketing Associate -Airlines Direct Marketing" and I feel like my life is complete.</p>
<p></p>
<p>Once I have the direct dials which she also gave me.</p>
<p></p>
<p>Now, I know you're all wondering what happened when Pam called Diane back.</p>
<p></p>
<p>She got her Voice Mail.</p>
<p></p>
<p>We were both glad I hedged that bet.</p>
<p></p>
<p><strong>THE END</strong></p>
<p></p>
<p>There may be another installment to this story and there may not be.</p>
<p></p>
<p>I am in contact with Bill and am following the progress of the candidates from this airline.</p>
<p></p>
<p>As in all of recruiting one day the news is good and the next it is bad. </p>
<p></p>
<p>Once I have a clearer picture of the outcome I'll try to summarize it for you.</p>
<p></p>
<p>In the meantime maybe Bill would like to fill us in on what's going on.</p>
<p></p>
<p>Thank you for following this long series and I hope you enjoyed it.</p>
<p></p>
<p>For more information about phone sourcing I strongly encourage you to join this membership network you're on right now (MagicMethod PHONE SOURCING) and explore the many postings that have largely to do with the subject of telephone sourcing.</p>
<p></p>
<p>When I started phone sourcing in 1996 there was nothing like this available and <b>still today there is nothing like it anywhere but at this site!</b></p>
<p><b> </b></p>
<p>I don’t say that lightly. It’s still the only place to come for expert phone sourcing information – this arcane subject so few know much of anything about.</p>
<p> </p>
<p>On Sunday nights at 6 p.m. ET we meet here on the main page in the Chat Room to talk about phone sourcing and to get our week started early.</p>
<p></p>
<p>I hope you'll join us!</p>
<p></p>
<p>Maureen Sharib</p>
<p>Ensorceler*</p>
<p>513 899 9628 / 513 646 7306</p>
<p><a href="http://www.techtrak.com/">www.techtrak.com</a></p>
<p>maureen at techtrak.com</p>
<p>*ensorcel: to bewitch, charm, engage, fascinate</p> The Sourcers We Are (And Aren't) Today Part Vtag:recruitingblogs.com,2013-11-01:502551:Topic:17651002013-11-01T15:42:54.236ZMaureen Sharibhttps://recruitingblogs.com/profile/MaureenSharib
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-i" target="_self">Part I</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iii" target="_self">Part II</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iii" target="_self">Part III…</a></p>
<p></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-i" target="_self">Part I</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iii" target="_self">Part II</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iii" target="_self">Part III</a></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iv" target="_self">Part IV</a></p>
<p>If you’ll recall before Bill left for the day’s scheduled events at Sourcecon the three of us had decided the group Bill originally thought Diane <i>might</i> be a part of – the Sr. Manager (Loreen Musterson) under whom he <i>thought</i> Diane might report and one of the few names he could find on LinkedIn relative to Diane – was definitely not going to work as that group turned out to not only <i>not</i> contain Diane but also contained mostly Analysts and <i>not</i> Project Managers.</p>
<p> </p>
<p>This is the heartbreak of online search – no matter how promising it may look – no matter how much we care to color in between the lines – the <em>reality</em> of what we <i>think</i> it might be and what it turns out to <i>really be</i> are <i>many times</i> two entirely different animals.</p>
<p> </p>
<p>What to do next?</p>
<p> </p>
<p>Pam and I decided to take the other managers and senior managers reporting to the Director of Loyalty Integrated Marketing (Denise Smothers) and open up their groups because that’s where we suspected we’d find Bill’s turncoat Project Manager Diane and her three as-yet unknown co-workers.</p>
<p> </p>
<p>Hell, we suspected we might even find more because we felt good about the fact we had the right group outlined - Loyalty Integrated Marketing - from the director on down through the managers.</p>
<p> </p>
<p>Like a puzzle we had the outer pieces in place; now it was time to fill in the center!</p>
<p> </p>
<p>We decide to break up the director’s reports – Pam will take the first three managers and I’ll take the last four.</p>
<p> </p>
<p>One out of seven will answer (probably two out of seven in this, their 10a.m. Thursday morning hour) and we’re likely to learn something from at least one, if not both of them!</p>
<p> </p>
<p>I retreat and push the bathroom door mostly shut behind me. </p>
<p> </p>
<p>I barely have time to dial my first number before I hear Pam jabbering in the next room.</p>
<p> </p>
<p>I go to the door and listen. I miss the first few exchanges but hone in on the third or fourth…</p>
<p> </p>
<p><i>“She is? Sure, I’ll wait.”</i> Radio silence. <i>“Diane?</i> <i>Hi. This is Pam – for some reason I thought you were in Jerome’s group –that Loreen was your manager!”</i></p>
<p> </p>
<p>I open the door and go to the room’s kitchenette and pour myself a cup of coffee, just a few steps from Pam.</p>
<p> </p>
<p>I listen as Diane says something on the other end and then Pam says, <i>“Then whom do you report to? Oh. I see. Renee. You mean Renee York?”</i> and I see her circle a name on the page and draw a line from another name to that circle.</p>
<p> </p>
<p>I listen some more and it appears Diane affirms Renee’s last name and then my gut tightens as I know Pam’s does as she then asks, <i>“I’m unclear with the information I have; are you an airline employee or a Consultant?”</i></p>
<p> </p>
<p><i>“That’s the direction I was going,”</i> Pam said and then she really skated out onto the thin ice.</p>
<p> </p>
<p>I could hear the crackling.</p>
<p> </p>
<p><i>“Who are the other consultants who work with you?”</i></p>
<p> </p>
<p>Every muscle in my body tenses.</p>
<p> </p>
<p><i>“Sure, I can do that. I’ll call you in a few minutes.”</i></p>
<p> </p>
<p>Pam put the phone down on her lap and looked at me and said the <i>s</i> word.</p>
<p> </p>
<p><i>“She either went south on me or didn’t want to stand there taking up someone else’s phone,”</i> she said to me. <em>"I don't know."</em></p>
<p> </p>
<p>I know what that means and you few phone sourcers out there reading this knows what this means but for those of you who don’t know what “going south” means it means when a source “turns” suddenly from giving you information to not giving you information, we in the phone sourcing business say they “went south” on us.</p>
<p></p>
<p>Again, to you few phone sourcers reading this; I'm sure you caught the whiff of danger in Pam's <em>"I don't know." </em></p>
<p></p>
<p>When a phone sourcer tells you she doesn't know it means her next step is going to be a gamble. This doesn't usually happen; an experienced phone sourcer can usually "hear" what her next steps should be as she proceeds on a job. We'll get back to this "special-case" subject later (maybe tomorrow.)</p>
<p> </p>
<p>For now, what had happened on her call, Pam explained, was that she’d decided to call one of the Sr. Manager’s reports (Jerome Peters) in the group that Bill had originally thought Diane belonged in instead of calling the Sr. Manager first, thinking she’d climb the chain of command and use all the resources she had available.</p>
<p> </p>
<p>This is smart technique for a phone sourcer because calling in directly to the belly of the beast in these real-time exercises is usually the best and fastest way to get the best and most current information and there’s no point in <i>not exploiting</i> every rung on the ladder as we climb along.</p>
<p> </p>
<p>Another reason to orbit this group headed by this particular Sr. Manager that Bill identified on LinkedIn is that there may be/sometimes is enough “exhaust” being given off that there <i>could be</i> some connection to the real targets Bill wants - those three other consultants Diane works with! Remember, we still don’t even know what company these consultants work for. That’s a tough one.</p>
<p> </p>
<p>In other words, LinkedIn (and any social media/turned/turning jobs platform) has its place as a starting point but they should be viewed as only that – in general they hold about 10% of the information <i>on any one specific group</i> in an organization.</p>
<p> </p>
<p>I get a lot of heat when I make this claim and it’s hard to prove but unless you’re in a position to be doing this kind of real-time information gathering (actual phone-sourcing; calling in and deciphering the data and placing it <i>where it really belongs</i> (not guessing) in an org chart) like phone sourcers do there is no way of knowing (or arguing against) my assertion.</p>
<p> </p>
<p>Getting back to the reasons to circle a senior manager that emits a signal, as this one seemed to do for Bill, as it turned out, there was cause to investigate further.</p>
<p> </p>
<p>Calling Jerome, the Marketing Transitions Manager who reported to Loreen (the Sr. Manager for Loyalty Marketing) just happened to not only find Jerome <i>at his desk</i> but it also found Diane <i>standing next to the desk talking to Jerome!</i></p>
<p> </p>
<p>Lucky, huh? As lucky as it sounds, surprisingly it isn’t as lucky as it seems. Things like this happen all the time when you’re phone sourcing!</p>
<p> </p>
<p>I call this the human element and it’s the advantage that phone sourcing has over Internet sourcing and it’s huge.</p>
<p> </p>
<p>Coincidences like this happen <i>all the time</i>.</p>
<p> </p>
<p>Humans are social animals; they meet and greet and mingle and tingle and interact and know one another and phone sourcers, by doing the same on their daily call rounds each day <i>reach and touch</i> the lives of these people that deliver real-time results to their companies.</p>
<p> </p>
<p>Instead of finding information online that was entered a year ago (or even last week!) about which veracity can only be guessed about, phone sourcing allows up-to-the minute intelligence gathering <b>unparalleled in the world of sourcing.</b></p>
<p> </p>
<p>It has no equal.</p>
<p> </p>
<p>Nothing even begins to come close.</p>
<p> </p>
<p>Nothing.</p>
<p> </p>
<p>Nada.</p>
<p> </p>
<p>Zero.</p>
<p> </p>
<p>Zilch.</p>
<p> </p>
<p>Zip.</p>
<p> </p>
<p>Zippo.</p>
<p> </p>
<p>Nothing.</p>
<p> </p>
<p>Get it?</p>
<p> </p>
<p>To give you the bird’s eye view again to what we have gathered so far and where we are in our efforts; remember, there is a director, seven managers/sr. managers and their reports. </p>
<p> </p>
<p>We have one group flushed out and it includes four people/analysts and one manager – all who report to one of the senior managers/the one Bill suspected Diane reported to and the one he had found on LinkedIn as one of Diane's right-column "connections."</p>
<p></p>
<p>We've discovered Diane DOES NOT belong in that group and we've just discovered she belongs under a different manager; one we had earlier uncovered by phone sourcing the very helpful Annette who had given us not only that manager's name but also all her co-managers and the director they all reported to.</p>
<p></p>
<p>We've seen how having that group intelligence outlined was helpful in Pam's phone sourcing exchange with Jerome and with Diane herself and now we're preparing to go in for The Kill. </p>
<p></p>
<p>Diane is in blue, below. Our mission has been to locate the group Diane belongs to (we've accomplished this) and identify who the three Consultant co-workers she has revealed to Bill who work at this airline with her are so he might contact them about the opportunity Diane has chosen to turn down. </p>
<p> </p>
<p>He wants to do this with the idea because her skills are so unique and desired by his customer her coworkers may have the same attributes and his customer may want to hire one of them!</p>
<p> </p>
<p>The project, at this point, looks like this:</p>
<p><b>Major Airline Headquartered In The Midwest</b></p>
<p><b>800 xxx xxxx <-Voice Mail Hell / Tracks Your Call Number</b></p>
<p><b>xxx xxx xxxx <- “Leave a Message” message</b></p>
<p>Denise Smothers Director Loyalty Integrated Marketing xxx xxx xxxx</p>
<p> Renee York Manager (or Sr. Manager) Loyalty Marketing xxx xxx xxxx</p>
<p> <span>Diane Buenopello Project Manager / Consultant Company Unknown</span></p>
<p><span> xxx xxx xxxx <i>Has three co-workers – find them!</i></span></p>
<p> Martha Newkes Manager (or Sr. Manager) Loyalty Marketing xxx xxx xxxx</p>
<p> Charlotte Sanders Manager (or Sr. Manager) Loyalty Marketing xxx xxx xxxx</p>
<p> Teresa Harkum Manager (or Sr. Manager) Merchandising xxx xxx xxxx</p>
<p> Ann Hersler Manager (or Sr. Manager) Merchandising xxx xxx xxxx </p>
<p> Sachia Kunz Manager (or Sr. Manager) Merchandising xxx xxx xxxx</p>
<p> Loreen Musterson Sr Manager Loyalty Marketing xxx xxx xxxx</p>
<p> Sheila Masters Analyst xxx xxx xxxx</p>
<p> Jerome Peters Marketing Transitions/Locations/Operations Manager</p>
<p> xxx xxx xxxx </p>
<p> Tim Gunther Analyst (no number listed - Jerome's one report)</p>
<p> Shenee Polson Analyst xxx xxx xxxx</p>
<p> </p>
<p>Tomorrow we’re going to attempt to fill in those missing consultants and you’re going to emerge breathless from the ride Pam and I take you on!</p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-vi-2" target="_self">Part VI</a></p>
<p><strong>Maureen's PHONE SOURCING TRAINING begins a fresh semester, Tuesday, October 22 at noon ET. </strong><strong>Details <a href="http://magicmethod.ning.com/profiles/blogs/the-new-improved-magicmethod-phone-sourcing-webinars" target="_blank">here</a>.</strong></p> The Sourcers We Are ( And Aren't) Today Part IVtag:recruitingblogs.com,2013-10-30:502551:Topic:17642912013-10-30T20:33:58.343ZMaureen Sharibhttps://recruitingblogs.com/profile/MaureenSharib
<p>Before Bill left to <em>“head on over to Sourcecon”</em> I told him we would stay at the hotel and finish and send him the names before we ourselves came over but that we expected him to bear testimony to the events as they happened and he agreed; including attending my phone sourcing session at 2:45 and standing up and talking about what happened including his emotions from the point of learning about the candidate’s withdrawal and his motivation and decision to contact us and all these…</p>
<p>Before Bill left to <em>“head on over to Sourcecon”</em> I told him we would stay at the hotel and finish and send him the names before we ourselves came over but that we expected him to bear testimony to the events as they happened and he agreed; including attending my phone sourcing session at 2:45 and standing up and talking about what happened including his emotions from the point of learning about the candidate’s withdrawal and his motivation and decision to contact us and all these events that were ensuing.</p>
<p> </p>
<p>He agreed.</p>
<p> </p>
<p>We ran out of time at the end of my one-hour phone sourcing presentation to get <em>it all in</em>but Bill did get some of it out and he was also prompted in the closing session shortly after, when, sitting in the audience and being asked by the closing panel if anything at Sourcecon stood out for any of the attendees, to retell the events of his last twenty-four hours.</p>
<p> </p>
<p>That was nice of him and was outside the promise he had made to us and Pam and I very much appreciate it.</p>
<p> </p>
<p>***</p>
<p><i>“Paa-am!”</i> I whined as the door shut behind Bill’s retreating back.</p>
<p> </p>
<p><i>“I know, Maureen-“</i> is as far as she got before I cut in, excitedly, near heartbreak.</p>
<p> </p>
<p><i>“No, Pam! It’s not right. This is what I’m talking about. THEY JUST DON’T GET IT!”</i>and my voice grew louder on each uttered word.</p>
<p> </p>
<p><i>“Look, we’ll just finish this – it’ll be a great piece of marketing to add to the presentation; if he doesn’t get it that’s his problem. I think he does.”</i></p>
<p> </p>
<p><i>“You do?”</i> I asked, puzzled by this seeming contradiction in the otherwise voice-of-reason’s proposal.</p>
<p> </p>
<p><i>“Look. Something in that young man reached out to us in that packed room of sourcers last night. How many phone sourcers do you think were in there? You, me and those other two? Let’s say a couple others we missed so maybe – maybe half a dozen among what? 100 – 150 people in the room?”</i></p>
<p> </p>
<p><i>“All of them crowded around that Challenge thing at the other end? He didn’t go up to them and say, ‘Hey guys. I have a career-threatening problem, here. Can you maybe help me out with some extraordinary Boolean matching?’” </i></p>
<p><br/> <i>“No! You bet your ass he didn’t! He came up to me and said, ‘I need a phone sourcer.’”</i></p>
<p> </p>
<p>I sat back and considered what Pam was saying.</p>
<p> </p>
<p>She went on.</p>
<p> </p>
<p><i>“Sure – maybe he thinks there’s something over there today he might miss out on that’s going to help him further on this one – I don’t know but let him go.”</i></p>
<p> </p>
<p><i>“Let IT go, Maureen.”</i></p>
<p> </p>
<p>My spine tightened.</p>
<p> </p>
<p><i>“You have this thing in your head that you think they don’t want to hear about phone sourcing and you’re wrong.” </i></p>
<p></p>
<p>She emphasized the, <i>"you're wrong" with a downward thrust of her chin. </i></p>
<p> </p>
<p><i>“WHY DO YOU THINK THEY INVITED YOU HEAR TO SPEAK?”</i></p>
<p> </p>
<p><i>“Because you don’t know anything about the subject and/or it’s not important?”</i></p>
<p> </p>
<p><i>“Jeremy knows it’s important – I hear that when he speaks. I see it when he looks at you. What I’m hearing is that "sourcing" to many of these people is becoming an enormous data management challenge – that to some maybe even the original meaning of the word is lost.”</i></p>
<p> </p>
<p><i>“What better time to show them that phone sourcing is the fastest way to source?”<br/> <br/></i></p>
<p>I blinked.</p>
<p> </p>
<p><i>“I also see that other people are puzzled by your apprehensions and misgivings.”</i></p>
<p> </p>
<p>I swallowed.</p>
<p> </p>
<p><i>“You walk around with this stupid chip on your shoulder and it’s really unbecoming. You’ve gotta’ get over yourself.”</i></p>
<p> </p>
<p><i>“But, but, but…”</i> I stammered.</p>
<p> </p>
<p><i>“No buts,”</i> Pam promised. <i>“You brought me here to observe. I’m observing and this is what you need to hear.”</i></p>
<p> </p>
<p><i>“This is an opportunity – this is a gift,”</i> Pam went on. <i>“Bill is a sign – a signal from Heaven and if we don’t answer it we may as well pack our bags and go home right now because this is why we’re really here.”</i></p>
<p><i> </i></p>
<p><i>“To do this.”</i></p>
<p><i> </i></p>
<p>And she shut up.</p>
<p> </p>
<p>I had tears in my eyes.</p>
<p> </p>
<p>I knew she was right.</p>
<p> </p>
<p>Right about all of it; not just some of it.</p>
<p> </p>
<p>My mule-friend Pam, my dear-friend Pam who has been through the thick and the thin of things with me was telling me like it was/is.</p>
<p> </p>
<p>By the way, calling Pam the phone sourcer a mule is one of the highest compliments you can pay a phone sourcer. Having a mule mentality – one that cannot be moved from a goal - is essential to great phone sourcing!</p>
<p> </p>
<p>So here we were; Bill had gone on to Sourcecon and Pam had replaced him on the couch and I still had my station in the bathroom and all was right with the world all of a sudden.</p>
<p> </p>
<p>Tomorrow I'll relay what happened next!</p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-v" target="_self">Part V</a></p>
<p></p>
<p>Question: <span>The ___________ is to the Phone Sourcer as Google is to the Internet Sourcer? </span></p>
<p><a href="http://tinyurl.com/lqboo4m" target="_blank">Answer</a></p> The End Of The LinkedIn LoveIn?tag:recruitingblogs.com,2013-10-30:502551:Topic:17643132013-10-30T11:13:04.197ZMaureen Sharibhttps://recruitingblogs.com/profile/MaureenSharib
<p>Recently Overheard InTake Call Exchange Between A Hiring Manager And HR Director:</p>
<p></p>
<p>HR Director: <i>“Are you on LinkedIn?”</i></p>
<p> </p>
<p>Hiring Manager: (sheepishly) <i>“No.”</i></p>
<p> </p>
<p>HR Director: <i>“Good! I don’t want anyone poaching you away!”</i></p>
<p> </p>
<p>It was said in jest but you know what Winston Churchill said about jokes:</p>
<p> </p>
<p><i>"A joke is a very serious thing."</i></p>
<p> </p>
<p>I sit in on a lot of Intake Calls with a lot of…</p>
<p>Recently Overheard InTake Call Exchange Between A Hiring Manager And HR Director:</p>
<p></p>
<p>HR Director: <i>“Are you on LinkedIn?”</i></p>
<p> </p>
<p>Hiring Manager: (sheepishly) <i>“No.”</i></p>
<p> </p>
<p>HR Director: <i>“Good! I don’t want anyone poaching you away!”</i></p>
<p> </p>
<p>It was said in jest but you know what Winston Churchill said about jokes:</p>
<p> </p>
<p><i>"A joke is a very serious thing."</i></p>
<p> </p>
<p>I sit in on a lot of Intake Calls with a lot of Hiring Managers. </p>
<p> </p>
<p>I insist on it because I want to not only meet the Hiring Manager and hear how they think but I also want to ask specific questions about the job that the recruiters are sometimes hesitant to ask.</p>
<p> </p>
<p>You know - the questions they think they should know the answers to.</p>
<p> </p>
<p>I ask the dumb questions but in asking them I usually get the group loosened up and laughing. </p>
<p> </p>
<p>Once the guard is down and things aren't so formal people are more apt to say the things that are on their minds that they wouldn’t say if they didn’t feel somewhat safe in saying them.</p>
<p> </p>
<p>One of the questions that many times <i>does</i> come up from one of the recruiters to the Hiring Manager is a bouncy and convivial, <i>“Are you on LinkedIn?”</i></p>
<p> </p>
<p>The response is many times a mixed bag of messages/here are just a few I’ve heard in the recent past:</p>
<p> </p>
<p><i>“I don’t have much time for that.”</i></p>
<p><i> </i></p>
<p><i>“My attorney advised me last year to take myself off it.”</i></p>
<p><i> </i></p>
<p><i>“I signed up for that but I started getting so much crap mail from it I went in and turned everything off. I’d take myself off the damned thing if I could figure out how. Do you know how I can do that?”</i></p>
<p><i> </i></p>
<p><i>“Uhhh…I think I signed up for that once. Tell me again – what is it?”</i></p>
<p><i> </i></p>
<p><i>“Yeah, I belong to it. I use the groups. I think it’s great.”</i></p>
<p> </p>
<p>For every four to five negative comments from Hiring Managers I hear a positive one like the last one above but that’s about it.</p>
<p> </p>
<p>I always hear the muffled, chagrined surprise to the negative responses from the recruiters in the mix – they don’t quite know what to make of it all as they all think LinkedIn is the greatest thing since sliced breads (who in the recruiting/sourcing community doesn’t?) but compare this to the public’s angry response in the comments section to this <a href="http://bits.blogs.nytimes.com/2013/09/21/users-sue-linkedin-over-harvesting-of-e-mail-addresses/?_r=0" target="_blank">September 21, 2013 New York Times article</a> reporting on the LinkedIn lawsuit being brought by four LinkedIn users <em>“accusing the business-oriented social network of accessing their e-mail accounts without permission, harvesting the addresses of their contacts and spamming those people with repeated invitations to join the service.”</em></p>
<p> </p>
<p>The worldwide perception of the networking behemoth is far different from the Lilliputian world many sourcers and recruiters live in with their myopic outlook on how the world works but be that as it is it seems to be dawning on some in the recruitersphere management that, as <a href="http://www.ere.net/2013/04/30/bullhorn-report-linkedin-most-popular-site-for-social-recruiting/" target="_blank">one recruiting pundit</a> put it not long ago, “<i>Your workforce is now under attack by every recruiter who now has the latest version of LinkedIn Recruiter."</i></p>
<p><i> </i></p>
<p>Read that again.</p>
<p> </p>
<p><i>“Your workforce is now under attack by every recruiter who now has the latest version of LinkedIn Recruiter."</i></p>
<p><i> </i></p>
<p>If you think I’ve got it wrong here I’d love to hear why.</p>
<p> </p>
<p>Don’t be afraid to say so, even ‘though Big Brother LinkedIn is watching.</p>
<p> </p>
<p><i>“When we speak we are afraid our words will not be heard or welcomed. But when we are silent, we are still afraid. So it is better to speak.” <a href="http://en.wikipedia.org/wiki/Audre_Lorde" target="_blank">~Audre Lorde</a></i></p> The Sourcers We Are (And Aren't) Today Part IIItag:recruitingblogs.com,2013-10-24:502551:Topic:17625242013-10-24T04:07:19.748ZMaureen Sharibhttps://recruitingblogs.com/profile/MaureenSharib
<p>The Scene Of The Crime: Our hotel room in Seattle at Sourcecon</p>
<p>The Miscreants: Pam, Me and Bill Staadt</p>
<p>Date: October 3, 2013</p>
<p>Time: 7:15 a.m PT</p>
<p></p>
<p>Pam’s the first to hit (after maybe two – three minutes of dialing sequential numbers) and I hear her in the other room:</p>
<p></p>
<p><i>“Hi, this is Pam. I’m trying to reach Diane Buenopello – I must have the wrong number!”</i></p>
<p></p>
<p>I walk out, quietly to listen.</p>
<p></p>
<p>I don’t hear what’s…</p>
<p>The Scene Of The Crime: Our hotel room in Seattle at Sourcecon</p>
<p>The Miscreants: Pam, Me and Bill Staadt</p>
<p>Date: October 3, 2013</p>
<p>Time: 7:15 a.m PT</p>
<p></p>
<p>Pam’s the first to hit (after maybe two – three minutes of dialing sequential numbers) and I hear her in the other room:</p>
<p></p>
<p><i>“Hi, this is Pam. I’m trying to reach Diane Buenopello – I must have the wrong number!”</i></p>
<p></p>
<p>I walk out, quietly to listen.</p>
<p></p>
<p>I don’t hear what’s being said on the other end but I listen as Pam asks pleasantly, like she’s repeating something she just heard, <i>“Where are you, you say? Field operations?”</i></p>
<p></p>
<p><i>“Uh-huh…uh-huh…I see. Do you have access to a directory? You do? Great!”</i></p>
<p></p>
<p><i>“B-U-E-N – no, N as in Nancy, not M as in Mary – O-P-E-L-L-O.”</i></p>
<p></p>
<p>I can’t hear what’s said on the other side but Pam seems to agree with the person that this is a difficult name to spell.</p>
<p></p>
<p><i>“Yeah, it’s a hard one.”</i></p>
<p></p>
<p><i>“Is there another directory?”</i> I hear Pam ask.</p>
<p></p>
<p>My hopes sink. I know if it can’t be found on the first attempt in a directory chances it can be found at all reduce on a second attempt and greatly reduce on and after three attempts.</p>
<p></p>
<p><i>“Is there a button-thingie anywhere at the top of your screen?”</i> Pam pleads. “<i>Sometimes-“</i> and before she can finish her explanation she says, to the person she’s speaking with, <i>“There is?”</i> as if she’s been interrupted and pleasantly surprised by that person.</p>
<p></p>
<p>(Sometimes you have to help them help you.)</p>
<p></p>
<p>My heart flutters.</p>
<p></p>
<p><i>“Yes, this person is a Consultant,”</i> Pam answers.</p>
<p></p>
<p><i>“Yes, she could be located there,”</i> and Pam looks up at Bill and me and throws up her right hand palm-up as if to indicate something seems screwy and shakes her head slightly back and forth.</p>
<p></p>
<p><i>“You found her? That’s great,”</i> Pam coos. <i>“Does it say what her number is?”</i> </p>
<p></p>
<p><i>“It doesn’t? Are you sure?”</i> and it sounds almost accusatory and cold.</p>
<p></p>
<p>Pam listens a few seconds longer and it appears she decides this turnip’s had the last drop of blood squeezed so she tacks differently, <i>“You’re in field operations? I thought I was calling (mid-town very big Midwestern city headquarters location?)</i></p>
<p></p>
<p><i>“You’re in the Southwest? How’d you get there?”</i> and again Pam sounds like she’s cross-examining a murder suspect whom-she-knows-is-stone-cold-guilty.</p>
<p></p>
<p><i>“Oh, I see. Well, I guess that makes sense…”</i> and Pam’s voice trails off and I know she’s puzzling a picture together in her mind as she thanks this person for their help and hangs up the phone.</p>
<p></p>
<p>The three of us quickly reconnoiter.</p>
<p></p>
<p><i>“That guy was in field operations – and I do mean field operations, guys - in a building adjacent to a runway – in Texas.”</i></p>
<p></p>
<p>“<i>That would make sense,”</i> Bill cuts in, sounding thoughtful. ‘<i>This airline bought (this other pretty big airline) a couple years ago so maybe he’s part of that operation…?”</i> and I could see Bill was beginning to piece the puzzle together too.</p>
<p></p>
<p><i>“That’s great information because this makes sense – one of the VoiceMails directed me to a ‘new office number’ and I was wondering why it was a Texas area code. I wonder if there’s another phone directory we’re missing? Oh, Pam, I have Diane’s direct dial – I forgot to tell you – I’m sorry. I got it off their phone directory – she’s listed in it! I got it this morning before you woke up,”</i> I chime in, the subtle competition between us creeping in to my delivery.</p>
<p></p>
<p>She looked at me with one of those dysfunctionally familial, <i>“Well you coulda’ tol’ me, sister” </i>looks, that I hope Bill missed and then we agreed to continue the serial dialing so back to the bathroom I slunk as Bill continued to study LinkedIn from the couch and Pam continued to dial from the floor, cross-legged with a pad of paper on her lap.</p>
<p> </p>
<p>I hit next. </p>
<p> </p>
<p>The third or fourth dial was someone in procurement. </p>
<p> </p>
<p>She was a pleasant young thing, enthusiastic and straightforward.</p>
<p> </p>
<p>I heard no caution in her voice.</p>
<p> </p>
<p>She’d said her name when she answered.</p>
<p> </p>
<p>It was Annette.</p>
<p> </p>
<p><i>“Annette, this is Maureen. I know I have the wrong number but I’m trying to reach someone in Loreen Musterson’s group and I get Loreen’s Voice Mail. Can you look someone up for me?"</i></p>
<p> </p>
<p><i>“What’s the person’s name?”</i> Annette asked.</p>
<p> </p>
<p><i>“Diane Buenopello,”</i> I answered, slowly.</p>
<p> </p>
<p><i>“Sure, I can try; let me look,”</i> Annette replied politely.</p>
<p> </p>
<p>I waited while my excitement grew.</p>
<p> </p>
<p><i>“I’m not finding her; how does she spell her name?”</i> Annette asked.</p>
<p> </p>
<p><i>“It’s a hard one,”</i> I warned and then slowly spelled it out.</p>
<p> </p>
<p><i>“I still don’t see her – are you sure we’re spelling it correctly? This thing is really sensitive to spelling!”</i></p>
<p> </p>
<p>I spelled it again and then I asked if the directory she was looking in had the ability to display groups.</p>
<p></p>
<p>(Remember, sometimes you have to help them help you.)</p>
<p> </p>
<p>She said it did!</p>
<p> </p>
<p><i>“Let’s look at her manager’s group. Can we do that? Maybe I’m NOT spelling correctly. Maybe we can find her in Loreen’s reports!”</i> I suggest, like I’m thinking of some bright idea for the first time.</p>
<p> </p>
<p><i>“Good idea. What’s Loreen’s last name again?”</i></p>
<p> </p>
<p>I can tell Annette is enjoying this hunt we’re on together.</p>
<p> </p>
<p><i>“Musterson,”</i> I say, simply. I spell it.</p>
<p> </p>
<p><i>“Here she is. She has only a few reports but I don’t see a Diane.”</i></p>
<p> </p>
<p><i>“You don’t see a Diane?”</i> and I’m thinking to myself, <i>“Really Maureen? You’re surprised? Loreen’s name “came off” LinkedIn as one of Bill’s assumptions/guesses/last hopes that she would be Diane’s manager because they were “connected” and you’re surprised? You know better than that, girlfriend – get over it!”</i> </p>
<p></p>
<p>(Every once in a while I have to give myself a biff on the back of my own head – a reality check – over all the LinkedIn hysteria out here.)</p>
<p> </p>
<p>“<i>Who do you see?”</i> I dare, thinking to myself, <i>“Maybe I’m close – I’ll pick up what I can out of THIS Loyalty Marketing group and maybe some of these will be able to help me find Diane…”</i> when Annette breaks my reverie.</p>
<p> </p>
<p><i>“I can see the whole organization – it’s big. Loreen has four reports and I can see her Director-“</i></p>
<p><i> </i></p>
<p>I cut her short this time and ask, trying to contain my excitement, <i>“You can see her Director? Who is that? Maybe that’ll help!”</i> I again suggest like I’m walking this minefield for the first time and trying to sound cool as a cucumber.</p>
<p> </p>
<p><i>“Denise Smothers is the Director of Loyalty Integrated Marketing. Do you want her number?”</i> Annette asks me like she’s asking me do I want some chocolate ice cream.</p>
<p> </p>
<p>Of course I say yes and then I ask how many reports does Denise have hoping it sounds like I'm asking about the weather.</p>
<p> </p>
<p>I hear Annette’s counting low on her breath and I’m thinking I have a real songbird on my hands – how lucky I’ve gotten when she answers <i>“seven.”</i></p>
<p> </p>
<p><i>“Seven’s not too many,”</i> I think to myself and I decide to press forward though I can hear silence in the other room (where Pam and Bill are) and wonder to myself why all’s stopped in there.</p>
<p> </p>
<p>Do they have what we need?</p>
<p></p>
<p>Should I continue on?</p>
<p></p>
<p>Am I going to set any trip-wires off if I go on?</p>
<p> </p>
<p>I shake off my doubts thinking surely Pam would've busted through the door to warn me off if I was about to mess something off and I circle back to those four Musterson reports at this point and ask about them. </p>
<p> </p>
<p>I learn their names, their titles and the direct dials for all but one (it seems there isn’t any direct dial listed in the directory for this person – it could be he’s brand new, Annette surmises - it happens.)</p>
<p> </p>
<p>I then press on to the Director’s reports and begin to "open up"* on each of those hoping to drill down below each when Annette announces she’s late for a meeting and has to run. She invites me to call back later if what she’s given me doesn’t help and she’d try to help me further.</p>
<p> </p>
<p>Annette is so nice.</p>
<p> </p>
<p>I step out into the silence and Bill and Pam are looking at me expectantly.</p>
<p> </p>
<p><i>“Well? What did you find out?”</i> Pam asks. </p>
<p> </p>
<p>I report that I have the outline of the Loyalty Marketing group that I believe Diane resides in but Diane was not in the group of Bill's scribbled LinkedIn connector name - Loreen Musterson – that most of those were Analysts and that’s definitely <i>not</i> what he’s after.</p>
<p> </p>
<p>Right about now Bill decides he’s had about enough (either he was or wasn’t a believer at this point – I’m still not sure) because he smartly closed his laptop at this point and rather nonchalantly remarked, <i>“I’m gonna head on over to Sourcecon now – it’s about 8-“</i></p>
<p> </p>
<p><i>“You’re what?”</i> I asked, my head lowering so I could see him clearly above my readers.</p>
<p> </p>
<p>I probably looked like a bull getting ready to charge.</p>
<p> </p>
<p><i>“He’s going to go to the conference,”</i> Pam slowly explained to me, looking at me sideways and giving me that look with a slight nod like, <i>“Let him go, if he doesn’t want to watch this then – that’s okay…”</i> trying to defuse the temper she knows I have.</p>
<p> </p>
<p><i>“Oh, okay,”</i> I said, giving Pam one of those, <i>“We’re gonna talk about THIS,”</i> looks as Bill picked up his stuff and headed for the door.</p>
<p> </p>
<p><i>“I guess we’ll be over ONCE WE FINISH THIS JOB UP FOR YOU,”</i> hoping there was an emphasis on the capitalized letters ringing through the air after his retreating backside.</p>
<p> </p>
<p><i>“Can you email it to me when you get them?”</i> he asked and gave me his email.</p>
<p> </p>
<p><i>“God loves the innocent, watches over them and protects them and it’s a good thing,”</i> I thought to myself as he left and decided I had to like this guy in spite of the fact he was making a choice that had more to do based on the fact that he had no idea what he was missing out on.</p>
<p></p>
<p><em>"That had to be it,"</em> I comforted myself.</p>
<p> </p>
<p>If you want to “hear” what happened next watch and stay tuned for Part IV.</p>
<p> </p>
<p>You’re gonna’ love it!</p>
<p> </p>
<p>Results from this exercise were displayed in Maureen’s Phone Sourcing October 3 Track at Sourcecon and Bill “testified” to the events as they unfolded before his eyes. He volunteered this experience as one of the “things that stood out in his mind” about Sourcecon at the Closing Remarks of the conference and has agreed to contribute on-going information as to “what happens next” with the potential candidates that were surfaced with this real time phone-sourcing exercise.</p>
<p></p>
<p>Late in the very same day these names were surfaced and sent to Bill’s boss TWO of these potential candidates had been contacted (that same day!) AND scheduled for interviews the next day!</p>
<p> </p>
<p>Once again, stay tuned on this very exciting and very real, real-time phone sourcing exercise.</p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iv" target="_self">Part IV</a></p>
<p></p>
<p>*open up: Phone sourcer terminology for "opening up" a group and discovering the reporting structure</p> The Sourcers We Are (And Aren't) Today Part IItag:recruitingblogs.com,2013-10-22:502551:Topic:17618482013-10-22T14:42:44.663ZMaureen Sharibhttps://recruitingblogs.com/profile/MaureenSharib
<p><b>Part I of this series can be found <a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-i" target="_self">here</a>.</b></p>
<p>This is the second part and continues the Sourcecon phone sourcing (surprise) saga. As you know there are four of us phone sourcers sitting here in the bar at the Sourcecon AfterDark affair jabbering over the best way to help Bill, our disappointed and alarmed Sourcecon co-attendee sitting next to us, half-listening, his…</p>
<p><b>Part I of this series can be found <a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-i" target="_self">here</a>.</b></p>
<p>This is the second part and continues the Sourcecon phone sourcing (surprise) saga. As you know there are four of us phone sourcers sitting here in the bar at the Sourcecon AfterDark affair jabbering over the best way to help Bill, our disappointed and alarmed Sourcecon co-attendee sitting next to us, half-listening, his attention wavering between what we're telling him and the siren glare of the LinkedIn interface.</p>
<p>We four sourcers, we happy four, <em>we band of brothers</em> raged and rattled and roared at each other over past victories and bitter phone sourcing defeats for about an hour and decided a best plan of attack against the bastion that held the promise of deliverance for our disappointed young brethren who had the sense God gives few to ask for help where it can best be found.</p>
<p>Let me ask you something, Reader.</p>
<p>If your house is on fire are you going to text or email/InMail 911 for HELP or are you going to CALL SOMEONE ON THE PHONE and scream for <i>HELP!</i> knowing someone will hear you?</p>
<p>Bill was calling 911.</p>
<p>As a parting exchange one of the phone sourcers, a seasoned gentleman from Canada, nodded to Bill and said, “<i>Don’t you worry - by tomorrow morning all this is going to be fixed.”</i></p>
<p>Young Bill looked at him like a deer in a headlight, not knowing what to believe.</p>
<p>How much money would recruiters pay – how much money would a CEO or a CFO of a company be willing to pay - to hear those words from a sourcer’s lips and <i>know</i> he could believe them?</p>
<p>I looked at Bill and nodded.</p>
<p><i>“He’s right. Don’t worry. Go have yourself some fun. Come to Room 334 at 7:15 and we’ll get this thing done.”</i></p>
<p>He looked so young and vulnerable.</p>
<p>I wanted to make him some hot chocolate.</p>
<p>Pam and I left and went to bed.</p>
<p>It was past our bedtimes.</p>
<p>It was about 11.</p>
<p>7:15a.m. came and went and I was beginning to wonder if Bill was going to show.</p>
<p>Did he remember? He was absent mindedly nursing a beer when we last left him sitting slouched back/slightly hunched forward on one of the bar’s couches, hoodie up with the eerie bright glow of the laptop casting a rather cherubic flush onto his young, fresh-scrubbed face. </p>
<p>He was earnestly searching LinkedIn and CareerBuilder like all of salvation laid within their gated districts.</p>
<p>7:18 and a knock sounds at the door.</p>
<p>Pam is sitting cross-legged on the floor in front of the door putting on make-up and I ask her if she’s ready.</p>
<p><i>“Bring him in,”</i> she says.</p>
<p>She’s quiet, getting her game on; pulling herself together - <i>thinking</i>.</p>
<p><i>“Good morning,”</i> I say, as I open the door.</p>
<p><i>“I wasn’t sure I had the right room,”</i> he stammered, slightly.</p>
<p>“<i>He’s nervous,”</i> I thought.</p>
<p><i>“Daylight’s burning in the Midwest,”</i> I say to him.</p>
<p>He looks at me like he’s just realizing the midsection of the country is two hours ahead of us here in Seattle on Pacific Time.</p>
<p><i>“That’s right!”</i> he exclaims.</p>
<p><i>“It’s 9:15 there!”</i></p>
<p><i>“9:19,”</i> I correct, glancing at the clock.</p>
<p>He’s clutching his laptop.</p>
<p>I imagine him sleeping with it clutched next to his chest.</p>
<p>I shake the image off and ask to see what he has.</p>
<p>Sure enough he opens his laptop.</p>
<p>To LinkedIn</p>
<p>But then, you already knew that, didn’t you?</p>
<p>Before he’d arrived I’d looked up the number of the airline we’d be calling.</p>
<p>I had to dig a bit because the first number most commonly found is an 800 number.</p>
<p>We don’t want to call 800 numbers because in general 800 numbers are a pain in the ass (too many prompts/they identify my CallBlock number/take too much time to wade past.)</p>
<p>Time is money.</p>
<p>I found a number that uses a regular area code exchange and called it before Bill arrived to see how it worked.</p>
<p>This company employs near 90,000 people and it’s using a number that offers entry to an employee directory and an option to hit zero for “the receptionist” and when you do that it instructs you to “leave a message.”</p>
<p>Figure that one out.</p>
<p>Please.</p>
<p>Someone do that and send me the answer – okay?</p>
<p>Moving on:</p>
<p>Deciding the best way to approach this is to “stab in” (call directly in to the company number-by-number reaching individual employees at their desks) I had begun that process around 5a.m. PT to find that it was a very simple one-after-another number assignment to individual employees in the company.</p>
<p>Piece of cake</p>
<p>I was locked and loaded when the knock came.</p>
<p><i>“Let me see what you have,”</i> I demanded.</p>
<p>He hands me a list with four names scribbled on it.</p>
<p>I’m pretty sure they’re all off LinkedIn.</p>
<p>Pam is standing next to me craning to see the list.</p>
<p><i>“That woman’s no longer there. I checked,”</i> she said, pointing assuredly and shaking her head.</p>
<p>I looked at her, sideways, <i>“You did?”</i></p>
<p>I was surprised.</p>
<p><i>“Last night. When you went to bed. I’m ahead of you on this, Maureen.”</i></p>
<p>I looked at Pam and laughed.</p>
<p><i>“I’m glad somebody is. This isn’t going to be easy,”</i> and felt myself relax some knowing Pam is every bit as good a phone sourcer (if not better!) as I am.</p>
<p>There are many times I know for sure she’s better.</p>
<p><i>“Then you know what to do; you know they use-”</i></p>
<p><i>“-an answering machine?”</i> Pam almost shouts back at me, emphasizing the absurdity of it all. “<i>I know! Can you believe it? We’re gonna have to stab in. Here’s the- "</i></p>
<p><i>“-internal dial system? I have it; found it this morning,”</i> I counter back and we both looked at each knowing we each knew what the other knew and not a whole lot more needed be said between us on the subject.</p>
<p>Bill looked from one of us to the other like, <em>"What's goin' on?"</em> with that <em>"Who's on first/who's on second?"</em> look.</p>
<p>Pam then says, <i>“I did find one woman on that list, though, in the company phone directory. The Sr. Manager for Loyalty Marketing that Bill thinks his Traitoress-Consultant works under. Her extension is 1156.”</i></p>
<p><i>Let’s start with the 1100’s then, with the hope some of her team members will be assigned numbers nearby. I’ll go in there</i> (pointing at the bathroom) <i>and I’ll do the numbers above 1150 and you take the numbers below,”</i> I said as I picked up my phone and headed for the bathroom.</p>
<p>To be clear and to help you stay on track with what we’re doing to this point:</p>
<p>We’re going to be “stabbing in” (calling in) to the company – one number at a time – one number after another and keeping track of who answers as we go – until someone answers and then we’re going to ask that person (who answers) if they can help us locate numbers/names/any information on the team members of the Consultant that Bill so desperately wants to identify in hopes of replacing the candidate that was just lost.</p>
<p>That’s what we’re doing and that’s what we did and I hope you stay tuned to find out what happens next!</p>
<p><i>This story shall the good man teach his son;</i><i><br/> And Crispin Crispian shall ne'er go by,<br/> From this day to the ending of the world,<br/> But we in it shall be remember'd;<br/> We few, we happy few, we band of brothers;<br/> For he to-day that sheds his blood with me<br/> Shall be my brother; be he ne'er so vile,<br/> This day shall gentle his condition:<br/> And gentlemen in England now a-bed<br/> Shall think themselves accursed they were not here,<br/> And hold their manhoods cheap whiles any speaks<br/> That fought with us upon Saint Crispin's day. </i></p>
<p><i> William Shakespeare, Henry V</i></p>
<p><a href="http://magicmethod.ning.com/profiles/blogs/the-sourcers-we-are-and-aren-t-today-part-iii" target="_self">Part III</a></p> Hello, past members of the MagicMethod phone sourcing program!tag:recruitingblogs.com,2013-10-21:502551:Topic:17604372013-10-21T11:59:09.876ZMaureen Sharibhttps://recruitingblogs.com/profile/MaureenSharib
<p>As you know I’ve revamped the program to include more Gatekeeper scenario training because that, after all is what people <i>are really most interested in.</i></p>
<p> </p>
<p>If you can deal with gnarly gatekeeepers in the flesh, down on the mat in real-time, flesh-and-blood combat the rest of it (the theory) will come to you.</p>
<p> </p>
<p>Before you know it Conni LaDouceur (ExecuQuest) and I will be doing that, IN REAL TIME on the phone in front of the LIVE Sourcecon audience at the…</p>
<p>As you know I’ve revamped the program to include more Gatekeeper scenario training because that, after all is what people <i>are really most interested in.</i></p>
<p> </p>
<p>If you can deal with gnarly gatekeeepers in the flesh, down on the mat in real-time, flesh-and-blood combat the rest of it (the theory) will come to you.</p>
<p> </p>
<p>Before you know it Conni LaDouceur (ExecuQuest) and I will be doing that, IN REAL TIME on the phone in front of the LIVE Sourcecon audience at the SourceCon ATL Feb 19-21 - Atlanta Marriott Buckhead Hotel & Conference Center!</p>
<p> </p>
<p>I’m kinda’ nervous but I’ll cross that bridge when I get to it.</p>
<p> </p>
<p>I hope you’ll cross it with me and plan on attending! If you do let me know and I’ll get you some kind of discount – let me know.</p>
<p> </p>
<p>Anyway, part of the PHONE SOURCING course REFORMAT is a Sunday night meet-up on the MagicMethod site at 6 ET.</p>
<p> </p>
<p>I know I’m kinda’ bored Sunday nights chafing at the bit for the week to start and if you are too join us.</p>
<p> </p>
<p>We’ll talk about stuff phone sourcing and get the week started early.</p>
<p> </p>
<p>If you never joined the MagicMethod PHONE SOURCING site I encourage you to do so.</p>
<p>Here’s the link site:</p>
<p><a href="http://www.magicmethod.ning.com/">www.magicmethod.ning.com</a></p>
<p> </p>
<p>When I started phone sourcing in 1996 there was nothing like it available and <b>still today there is nothing like it anywhere on this subject but at that site!</b></p>
<p><b> </b></p>
<p>I don’t say that lightly. It’s still the only place to go for phone sourcing information – this arcane subject so few know much anything about.</p>
<p> </p>
<p>Anyway, thanks for your allegiance to the subject and I hope to see you in the coming week’s classes and in the chat on Sunday nights. </p>
<p> </p>
<p>Maureen Sharib</p>
<p>Ensorceler</p>
<p><a href="http://www.magicmethod.ning.com/">www.magicmethod.ning.com</a></p>
<p>513 899 9628 / 513 646 7306</p>
<p><a href="mailto:Maureen@techtrak.com">Maureen@techtrak.com</a></p>
<p><a href="http://www.techtrak.com/">www.techtrak.com</a> <- Call us for your <i>immediate</i> phone sourcing needs!</p> The Sourcers We Are (And Aren't) Part Itag:recruitingblogs.com,2013-10-19:502551:Topic:17601992013-10-19T10:29:56.341ZMaureen Sharibhttps://recruitingblogs.com/profile/MaureenSharib
<p>A funny thing happened to Pam and me last week while we were attending Sourcecon. For those of you who don't know who Pam is - she's one of TechTrak's sourcers – in fact Pam is one of the best phone sourcers in the world and is the star of the video posted on the main page of the <a href="http://www.magicmethod.ning.com" target="_blank">MagicMethod Network.</a></p>
<p>If you’ve never seen the “Impossible Mission” clip it’s over on the right at the site, down some and it’s called “Phone…</p>
<p>A funny thing happened to Pam and me last week while we were attending Sourcecon. For those of you who don't know who Pam is - she's one of TechTrak's sourcers – in fact Pam is one of the best phone sourcers in the world and is the star of the video posted on the main page of the <a href="http://www.magicmethod.ning.com" target="_blank">MagicMethod Network.</a></p>
<p>If you’ve never seen the “Impossible Mission” clip it’s over on the right at the site, down some and it’s called “Phone Sourcing YouTube Video.” Go watch it. It’s not long and it’s fun and it kind of sets the stage for this story and I’ll be here waiting for you when you get back.</p>
<p>***</p>
<p>Back so soon? Fun, huh?</p>
<p>Anyhow, Pam and I ventured down to the AfterDark event and the following event transpired. It’s the first part of a series I’m writing about phone sourcing. This is a TRUE STORY about phone sourcing based on real characters and this time, names <i>have not</i> been changed to protect the – well - we won’t call them innocent or guilty because, to tell you the truth, the participants really had no idea what they were getting themselves into!</p>
<p>All that being said, here we go.</p>
<p>***</p>
<p>Sourcecon Seattle just ended and I have a story to tell.</p>
<p>For those of you who have attended SourceCon After Dark, the place where Sourcecon revelers meet on the event's first night to mingle and tingle you know the fun goes late into the dark night where all sorts of nightmarish scenarios tipple on the edges of sourcer/recruiter imaginations.</p>
<p>You know, the kinds of things that take the fun out of living.</p>
<p>One such nightmare became reality around 8:30 on the first night of the unparalleled and innovative sourcing event for Sourcecon attendee Bill Staadt (Twitter: @macwin11se)</p>
<p>My associate Pam and I had arrived around 9pm to a lively and jam-packed room where most of the crowd gathered around the <a href="http://www.sourcecon.com/grand-master-sourcing-challenge/hall-of-grandmasters/" target="_blank">Sourcecon Grand Master</a> Challenge Bar where several contestants were earnestly whaling against each other for the industry’s treasured crown based around <i>Internet</i> sourcing. </p>
<p>Pam wandered off while I went to get a cup of coffee.</p>
<p>A <a href="https://twitter.com/macwin11se" target="_blank">young man</a> with a light-grey hoodie pulled up over his head with a half-open laptop in his hands approached Pamela and said to her, very seriously, <i>“I need a phone sourcer.”</i></p>
<p> <i>“What’s wrong?”</i> Pam asked, noticing his troubled expression and serious countenance.</p>
<p> </p>
<p>“<i>I just got an email from my boss. He’s angry. A candidate we had scheduled for a second interview tomorrow just pulled out of consideration. The client is ready to make an offer and we don’t have a back-up!”</i></p>
<p><i>“She said she’s accepting another offer from another company.”</i></p>
<p>About this time I walked up to the two standing there, off to the side away from the madding crowd and, noticing the earnest discussion going back and forth, nudged Pam and asked, <i>“What’s goin’ on?”</i></p>
<p>Pam leaned out sideways and quickly brought me up to speed on the situation and I asked the young man what he thought could be done to remedy it.</p>
<p><i>“I know she has three coworkers. I’d like to find out who they are,”</i> and with that he sat down and opened his laptop fully and the bright screen revealed that old, familiar LinkedIn profile of a young woman whose right column connections were being eagerly harvested as potential fill-ins for the candidate who had the nerve to just drop out.</p>
<p><i>“You think they’re in there?”</i> I quizzed, pointing at the laptop screen with the bright LinkedIn glare.</p>
<p><i>“This might be one – this looks like it could be one – she’s a consultant who works at the airline the candidate works for,”</i> he replied, hopefully.</p>
<p>The tale grows dark.</p>
<p><i>“A consultant? This woman is a consultant working for an airline? What consulting company does she work for?”</i></p>
<p><i>“I don’t know,”</i> he said, shaking his head ominously.</p>
<p><i>“Your client was about to make an offer and you don’t know what consulting company she works for?”</i></p>
<p>He blinked.</p>
<p><i>“Let me see her resume. What does her resume say?”</i> I asked bossily, thinking maybe he overlooked it and surely with my old <i>phone</i> sourcing eyes I’d see what his young <em>Internet </em>sourcing eyes had missed. </p>
<p>It wasn’t there.</p>
<p>All that was there was that she was working as a “Project Manager” at a major Midwest airline in their IT Loyalty Integrated Marketing organization.</p>
<p><i>“She and probably about a thousand others,”</i> I thought to myself.</p>
<p><i>“Do you have her work number?”</i> I asked.</p>
<p><i>“I don’t,”</i> he admitted.</p>
<p>About this time our presence had attracted the attention of two other phone sourcers and we all began excitedly poring and pecking and pawing over and at one another over ways and means of attacking this problem.</p>
<p>We had our own Phone Sourcing Grand Master Challenge going on at the other end of the room (near the bar) and nobody even knew about it!</p>
<p>What’s worse, and what niggles at me in my dark hours, is the belief (my own stinkin'thinkin' - the thing I'm always warning others against) that nobody would have cared (or understood, <em>really,</em> what was going on) even if they did know! </p>
<p>Over the next few days I’m going to regale you with the tale of how two lowly phone sourcers with the help of one extremely dejected and worried Sourcecon attendee <i>at 7:15 the next morning</i> successfully found not only the Consultant with the missing work phone/company affiliation but also the three Consultants (and their direct dials and company affiliations) who worked with her, their manager <b>and</b> the other people in the same group who were employees of the airline <b>and</b> also several managers, senior managers and the entire group (all with titles/direct dials!) under another manager as well as the director of the Loyalty Integrated Marketing organization group they all reported under. </p>
<p>All names this poor dejected and worried Sourcecon attendee could send to his own boss by 11 that same morning and learn by mid-afternoon that two of the names had been not only phone screened but also scheduled for interviews <i>the very next day</i> (Friday, October 4)<i>!</i></p>
<p>Stay tuned.</p>
<p>Bill has promised to keep us apprised of developing events.</p>
<p>This story is exciting.</p>
<p>You’re going to enjoy it.</p>
<p>I guarantee it.</p>
<p>I’m going to tell you how we did it and Bill is going to bear witness to the facts, as he hinted in his October 3, 2013 tweet from Sourcecon to the world:</p>
<p><a href="https://twitter.com/macwin11se"><b>Bill Staadt</b> <strike>@</strike><b>macwin11se</b></a> <a href="https://twitter.com/macwin11se/status/385811730644754432" title="12:00 PM - 3 Oct 13">3 Oct</a></p>
<p><a href="https://twitter.com/search?q=%23sourcecon&src=hash"><strike>#</strike><b>sourcecon</b></a> I just witnessed Phone <b>Sourcing magic</b>! You guys rock! (you know who you are).</p>
<p>Yes, Bill, we know who we are!</p>
<p><a href="http://www.recruitingblogs.com/group/magicmethod/forum/topics/the-sourcers-we-are-and-aren-t-today-part-ii" target="_blank">Part II</a></p> MagicMethod PHONE SOURCING CERTIFICATIONtag:recruitingblogs.com,2012-12-11:502551:Topic:16324532012-12-11T15:55:26.823ZMaureen Sharibhttps://recruitingblogs.com/profile/1s0wz0zkvlxbt
<p><span><em>Maureen, Thanks for the email. I thought the first level of the MM Course was awesome. I felt it was such a higher level of learning than the online reading course I took with you last year. I really liked it and felt the learning experience was much, much deeper. I can't wait for the next level!</em> ~RD 10/29/2012</span></p>
<p><span><strong>TIME IS RUNNING OUT! </strong>All former MagicMethod Phone Sourcing students may attend these (twelve) webinars and receive the first…</span></p>
<p><span><em>Maureen, Thanks for the email. I thought the first level of the MM Course was awesome. I felt it was such a higher level of learning than the online reading course I took with you last year. I really liked it and felt the learning experience was much, much deeper. I can't wait for the next level!</em> ~RD 10/29/2012</span></p>
<p><span><strong>TIME IS RUNNING OUT! </strong>All former MagicMethod Phone Sourcing students may attend these (twelve) webinars and receive the first FOUR LEVELS of certification AT NO COST if you register by December 31, 2012 for ANY future classes in 2013. </span></p>
<p><b><br/>TELEPHONE SOURCING CERTIFICATION <span class="font-size-1">- for those working in staffing OR sales (aren't they the same thing?)</span></b></p>
<p>This unique telephone instruction series is set into five levels of phone sourcing training designed to take the student from a first level (beginner) phone sourcer to a fourth level (advanced) phone sourcer. </p>
<p>(MMPS-1 through MMPS-4 certifications awarded upon the completion of each level)</p>
<p>A Master's program is available by <em>application and acceptance only</em> upon completion of all four levels.</p>
<p></p>
<p><span>NEXT CERTIFICATION CLASSES BEGIN IN JANUARY - REGISTRATION IS OPEN! </span></p>
<p></p>
<p><span class="font-size-4"><strong>IN-SESSION CLASSES:</strong></span></p>
<p>MagicMethodPhoneSourcing 100 series (MMPS-1) begins on <strong>Friday, November 30 and runs Dec 7 & 14.</strong></p>
<p><span class="font-size-2">MagicMethodPhoneSourcing 200 series (MMPS-2) begins on <strong>Thursday, November 29 and runs Dec 6 & 13.</strong></span></p>
<p>MagicMethodPhoneSourcing 300 series (MMPS-3 begins on <strong>Wednesday, November 28 and runs Dec 5 & 12.</strong></p>
<p></p>
<p><a href="http://magicmethod.ning.com/events/magicmethod-phone-sourcing-webinar-schedule" target="_self">Complete Fall-Winter Schedule</a></p>
<p>All classes begin promptly at <strong>11:00 a.m. Eastern Daylight Time</strong> (EDT).</p>
<p><strong>REGISTER NOW!</strong></p>
<p><span>To register go to the <a href="http://magicmethod.ning.com/" target="_self">main page of this network</a> and look for the "Buy Now" logo (on the left) and click on the drop down menu for the level you want to register for!</span></p>
<p><span><b> </b></span></p>
<p><b>MagicMethod Phone Sourcer Certification </b></p>
<p>Materials required: </p>
<p>GUTS</p>
<p>A computer</p>
<p>A headset and mic recommended or a phone</p>
<p>60-90 minutes per week plus 1-2 hours for homework, reading and quizzes. </p>
<p>There is a final exam requiring 60-90 minutes.</p>
<p><em> </em></p>
<p>There are five levels of phone sourcing expertise recognized in this program.</p>
<p>The phone sourcing certification levels are:</p>
<p>MagicMethod Phone Sourcer 1 (MMPS-1) </p>
<p>MagicMethod Phone Sourcer 2 (MMPS-2) </p>
<p>MagicMethod Phone Sourcer 3 (MMPS-3)</p>
<p>MagicMethod Phone Sourcer 4 (MMPS-4)</p>
<p>MagicMethod Phone Sourcer Master (MMPS-Master)</p>
<p></p>
<p>Course Instructor: Maureen Sharib</p>
<p>Maureen is considered an <strong>expert phone sourcer</strong> and enjoys a reputation in the industry extending back to 1996. </p>
<p>Class Size: 25</p>
<p>Class Length: 1 - 2 hours</p>
<p>Course Tuition: $249 per level (MagicMethod Phone Sourcer Levels1-4)</p>
<p>Sign up for <em>all four levels</em> of certifications at once for $896 and save $100 off the per-level pricing! </p>
<p></p>
<p>Pay at the Paypal "Buy Now" button on the main page of this site!</p>
<p>Click "Main" above and you'll see the Paypal button on the left.</p>
<p></p>
<p>If you do not have a Paypal account send check or money order to:</p>
<p>Maureen Sharib <--Make check payable to me</p>
<p>MagicMethod Program</p>
<p>3364 East U.S. Rt. 22/3</p>
<p>Morrow, OH 45152 </p>
<p>USA</p>
<p></p>
<p>Each webinar comes with slides, audio and video recording, handout(s), two phone sourcing scripts, sourcing war “stories”, and one month of live phone and online support to help you practice your phone sourcing techniques. It also includes an every Tuesday noon (EDT) online community chat class on the MagicMethod network that you can attend as often as you’d like! </p>
<p></p>
<p>Course Details:</p>
<p><strong>MagicMethod Phone Sourcer 1 (MMPS-1) </strong></p>
<p>Courses required: MagicMethod Phone Sourcing 101, 102 and 103</p>
<p>Prerequisite: The smarts to know you need to phone source to gain competitive advantage and cut yourself away from the "Internet Sourcing Group Think" so prevalent in sourcing today!</p>
<p><em>At the end of this 100 course series the Phone Sourcer should have a basic understanding of the why, what and how of phone sourcing. The Student should/will:</em></p>
<p>Know what is and what is not legal in phone sourcing</p>
<p>Have a basic grasp of the Gatekeeper mentality and skill</p>
<p>Gain an overall confidence in approaching Gatekeepers</p>
<p>Know what to say when a Gatekeeper asks "Who's calling?"</p>
<p>Know what to say when a Gatekeeper wants to know why they're calling</p>
<p>Know what to do when the Gatekeeper is "mean" to them<br/>Understand the enormous potential of what's available in the workforce that they cannot find online</p>
<p>Be able to use a company's telephone directory to their advantage</p>
<p>Gain an appreciation for stance and attitude when phone sourcing</p>
<p>Be knowledgeable in what materials and time are required in phone sourcing</p>
<p>Be more confident and successful on the telephone asking for information </p>
<p>Know how to find direct dials and extensions </p>
<p>Appreciate why internal transfers are valuable</p>
<p>Be able to get important and pertinent information from one in four Gatekeepers</p>
<p>Be willing to practice, practice, practice and practice some more!</p>
<p>Be able to phone source 3-7 names per hour (that are NOT listed on the Internet) in most industries/most titles</p>
<p>Proudly showcase their MMPS-1 Certification on their profiles/signatures </p>
<p></p>
<p><strong>MagicMethod Phone Sourcer 2 (MMPS-2) </strong></p>
<p>Courses required: MagicMethod Phone Sourcing 201, 202 and 203</p>
<p>Prerequisites: MM Phone Sourcing 101, 102, 103</p>
<p><em>At the end of this 200 course series the Phone Sourcer will more fully grasp (and experience) Gatekeeper handling and understand more about the tools that help a Phone Sourcer be successful. The Student should/will:</em></p>
<p>Be able to choose target companies appropriate for their search</p>
<p>Be able to assess the number of names most probably needed on a specific search</p>
<p>Be able to assess the difficulty level of specific searches </p>
<p>Know how to manage their time on a phone sourcing job</p>
<p>Understand how to set a phone sourcing job up/what information goes into a research document</p>
<p>Be able to assign titles to the names they get from a company's telephone "vault"</p>
<p>Be skillful in assessing title probabilities of populations within specific offices</p>
<p>Understand why "checking" is important and how it can be prolific</p>
<p>Know how to say very few words and receive extraordinary amounts of information</p>
<p>Be able to get important and pertinent information from one/two in four Gatekeepers</p>
<p>Be willing to continue to practice, practice, practice!</p>
<p>Be able to phone source 3-10 names per hour (that are NOT listed on the Internet) in most industries/most titles</p>
<p>Proudly showcase their MMPS-2 Certification on their profiles/signatures </p>
<p></p>
<p><strong>MagicMethod Phone Sourcer 3 (MMPS-3)</strong></p>
<p>Courses required: MagicMethod Phone Sourcing 301, 302 and 303</p>
<p>Prerequisites: MM Phone Sourcing 201, 202, 203</p>
<p><em>At the end of this 300 course series the Phone Sourcer will be more confident in approaching anybody inside any specific company for information. The Student should/will:</em></p>
<p>Be able to turn one name in an organization into several names very quickly</p>
<p>Know how to "direct" a Gatekeeper's actions and reactions</p>
<p>Understand channeling and trampolining </p>
<p>Know what phone sourcing mistakes not to make</p>
<p>Understand the value of aged and aging data and how to use it effectively</p>
<p>Be able to source across most industries/titles</p>
<p>Begin to comprehend what is and how to acquire competitive intelligence</p>
<p>Be able to get important and pertinent information from two/three in four Gatekeepers</p>
<p>Be willing to continue to practice, practice, practice!</p>
<p>Be able to phone source 5-12 names per hour (that are NOT listed on the Internet) in most industries/most titles</p>
<p>Proudly showcase their MMPS-3 Certification on their profiles/signatures </p>
<p></p>
<p><strong>MagicMethod Phone Sourcer 4 (MMPS-4)</strong></p>
<p>Courses required: MagicMethod Phone Sourcing 401, 402 and 403</p>
<p>Prerequisites: MM Phone Sourcing 301, 302, 303</p>
<p><em>At the end of this 400 course series the Phone Sourcer will have the tools to become an expert phone sourcer with a willingness to continue practice.</em></p>
<p><em>The Student should/will:</em></p>
<p>Understand who in an organization is best targeted first for information on any phone sourcing job</p>
<p>Be able to "hear" conflict and resolution in a Gatekeeper's voice within the first few seconds of a conversation</p>
<p>Be attuned to their own body's rhythms, strengths and weaknesses while phone sourcing </p>
<p>Be more comfortable in their phone sourcing chair</p>
<p>Be able to recite what area codes are in what cities <-This is one of the true ""proofs" of a phone sourcer.</p>
<p>Know how to "pull" whole departments in a single call</p>
<p>Not break into a cold sweat when a Hiring Manager asks for fifty FPGA Engineers out of ten target companies in Silicon Valley or 100 Personal Wealth Advisors/Bankers out of ten financial institutions Dallas or thirty Underwriters out of six insurance companies on the East Coast or 200 Security Software Engineers out of three companies</p>
<p><strong>IN OTHER WORDS be able to source in any industry for any amount of names on any title with confidence with results usually within 2 to 5 days. </strong></p>
<p>Be able to get important and pertinent information from three in four Gatekeepers</p>
<p>Be willing to continue to practice, practice, practice!</p>
<p>Be able to share phone sourcing tips and techniques within a team environment</p>
<p>Be able to phone source 10-20 names per hour (that are NOT listed on the Internet) in most industries/most titles </p>
<p>Proudly showcase their MMPS-4 Certification on their profiles/signatures </p>
<p></p>
<p><strong>MagicMethod Phone Sourcer Master (MMPS-Master)</strong></p>
<p>MMPS-Master Certificate of Recognition awarded for completion of two-year internship in actual in-the-field phone sourcing efforts.</p>
<p>Prerequisites: MM Phone Phone Sourcing 401, 402 and 403</p>
<p>Once the MagicMethod Phone Sourcing 1 thru 4 series are completed the Student may apply for the Phone Sourcing Master’s program. Only those will be admitted who will commit themselves to a <em>two-year</em> intensive phone sourcing program that will include accomplishing real-time jobs <i>in the field</i> that will be rewarded with real-time cash!</p>
<p>The Master's graduate will then be able to proudly showcase their MMPS-Master Certification on their profiles/signatures </p>
<p></p>
<p><span class="font-size-5">LinkedIn Burnout - Fact or Fiction? </span><a href="http://t.co/XJ3QlBT6" class="twitter-timeline-link" target="_blank" title="http://tinyurl.com/cytug5s" dir="ltr"><span class="invisible">http://</span><span class="js-display-url">tinyurl.com/cytug5s</span><span class="tco-ellipsis"><span class="invisible"> </span></span></a> </p>
<p></p>
<p>Maureen Sharib (MMPS-Master)</p>
<p>Please send inquiries by email to maureen at techtrak.com</p>
<p>Phone Sourcer</p>
<p>513 899 9628</p>
<p>513 476 1139</p>