ke a Jimmy Dean Country Sausage. But, Hey! The office is full of choking aromas. They can all kiss my grits.
Here is a solution.
A lot of Nerds are jacked up on Mountain Dew and constantly gnawing on Slim Jims and other varieties of Beef Jerky. You can imagine the stench in the bathroom. Trust me on this.
That’s why I’m all about this newfangled Fart Machine. There is nothing worse than Bean Burrito eaters and every office has them.
With this machine, you can easily measure and track the flatulent levels throughout the day. And, its a good way to promote a better “work from home” program too.
If you are a Recruiter, you need the warning before you give an office tour for potential candidates. Put this puppy in those danger zones and watch for any red lights indicating any….um.. unpleasant odor.…
I'm old, old-fashioned, old-school, out of touch, stubborn, clueless, obviously not-a-gamer, or all of the above, but not everyone worthwhile has the energy or interest to whittle away their valuable time playing games.
I get that these diversions are massively popular with a huge percentage of the population, but do we really need to blur the lines more between recreation and real-world? Obviously, there can be some relevance to the work scene, but it seems this trend is getting shoved into every aspect of our lives.
Anyone else fear setting the expectation that attracting applicants via game-ish methods will lead them to think playing around is part of the job? Can't help thinking about that awkward: "that's why they call it (work), work" conversation...
Or, are we in need of: "I just gave so & so, +K for their 82 slide ppt preso at today's strategy meeting?"
Maybe, I just bought 192 EmpAve shares of myboss ... would be helpful as a team builder?
Pretty soon we won't be able take a shower without unlocking the "mayor of the master-bathroom" badge first.
management tips. Many may be gearing up to attend the Kennedy Recruiting Conference in Las Vegas this week or others may be prepping for an annual family vacation. Whatever your destination, travel can be either restful and relaxing or filled with anxiety and bursts of frustration and anger. Avoid the latter by proper preparation; the R & R will naturally come.
1. Do Not Overbook Your Schedule. Don't fall victim to the age-old plot of scheduling every minute of every day while traveling. Air, Rail, or Auto travel takes its toll on the body. Some are energized by travel but most fall prey to the fatigue that comes along with extensive preparation and thought, jumping time zones, and the increased interaction with others who are also a bit stressed due to their own travel agendas. Allow for some down time in your schedule to rest, catch up on some zzz's, visit exhibits or landmarks in the area, or just enjoy a leisurely meal and some interesting conversation. The key word here is "enjoy."
2. Knowledge. Investigate the airline you are using or the roads you'll be taking. Air travel still has many restrictions, follow the rules and boarding will go more smoothly. You'd be surprised how many travelers still have items confiscated at security or hold up the lines because of not "dressing" for travel. Be prepared to place your computer in its own bin and remove your shoes EVERY TIME. Road construction adds not only time but also strain to travel plans; prepare alternate routes or changes drive times to avoid unnecessary hassle. Know what amenities are available at your lodgings, you may be able to not only pack better but also less.
3. Make a Checklist. Seems juvenile but this simple step will save you added expense on the road. Include on the list necessary chargers (phone, computer, pda, iPod), razor, toothbrush, thumb drive, ancillary/marketing materials, passport, directions or navigation device, batteries, reservation info/numbers..., etc.
4. Check flight times and reservations 24 hours in advance. Check again four to six hours in advance. Eliminate needless wait times at the airport or hotel/car rental check-in.
5. See a Bathroom, Use a Bathroom. This rule has saved me many times. Especially when traveling with children or for long distances. You never know when you won't have access, so when you do, take advantage of it - every time!
6. Always Learn. Whether traveling for work or pleasure, make the trip more memorable and worthwhile by committing to learning something new about the culture or location you are visiting. Knowledge is power and can come in handy during a meeting with a potential business associate or client.
"Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover." ~Mark Twain
ole profile, but actually only looked at 5 of the 20 questions...
Which of the following do you value least in a job:
d.) Work that "Stays at work"; I don't worry about it at home
They want you to care about the customers, think it makes a difference and want to improve/advance at somepoint.
Which is the most bothersome in a job:
a.) Dealing with frequent interruptions to work
This one is a little tougher, since all would be a part of the CSR - but I would say A. When you are in a call center environment you have to follow an amazingly rigid schedule of your bathroom breaks, lunch, etc and even in the wireless (that is what my brother ended up doing) they have sales quotas.
And.. last one..
Which is the most bothersome in a job:
a.) Dealing with a lot of paperwork
b.) Dealing with complex problems
c.) Dealing with a lot of rules
d.) Dealing with irritable peaople
This one could be a or b, but when you are a CSR for a phone company, there is little "paperwork" as everything is done in the system so that would be my answer A. Each call you will deal with irritable people and have a whole list of rules you have to follow. If you have a customer with an issue that you will also be facing complex problems to solve.…
yourself starve to death."
Not the best tactic - but in those days it was the norm. It's really pretty funny. We are in sales after all. Just pick it up and don't set it down unless you REALLY have to take bathroom break!
Gregg said:Pam, thanks so much for the reply. Funny that i took his training many years back when i first got into recruiting. Went to his working ranch in Kansas City as well. Unfortunately, i cannot afford the $$ right now for a refresher. i think my main issue right now is overcoming this stupid fear i am dealing with and organizing well enough to just do it.pam claughton said:If you want to take a great class, I'm a huge fan of Peter Leftkotiz training, www.morgancg.com I've been through his training several times and it's nuts and bolts how to recruit/source/cold call, etc.If you just want a great cheat sheet you can refer to, this article from Lou Adler on ere.net is phenomenal. Walks you through the entire cold call from sourcing to recruiting and getting referrals.Enjoy!Pamhttp://www.ere.net/2006/07/07/on-becoming-a-great-recruiter-part-4/
e way past overwhelmed, and most are noting that candidate phone calls are becoming much more frequent and confrontational. Today a candidate actually followed one of my recruiters from our office to a restaurant and into the bathroom, refusing to leave until she read her resume. How can I help my recruiters cope with aggressive candidates while still delivering a great experience?
Dear Worn Out,
Ok, so I'm a big fan of candidate experience. Huge, actually. But I'm also a big fan of recruiter experience, and being stalked in a bathroom is just plain creepy. No hire for you, bucko. Have you considered giving your recruiters cans of compressed air labeled "Candidate Be Gone" to use at will? Seriously, a healthy sense of humor may be the best coping skill for your team under these circumstances, and your leadership will make the difference between engagement and burnout in the ranks.
While we were building the Feedback Portal at Improved Experience, we asked a lot (did I say a lot? I meant a boHUGEous amount) of active job seekers about their experiences in job hunting. With resounding agreement, the most popular points of pain were:
1. The process is broken (87%);
2. No one talks to me (92%); and
3. I don't feel valued or respected (94%).
The obvious answer is to assign a candidate advocate on your staff, right? But before you go there (and yes my friend, there are creative ways to squeeze short-term help out of your budget), take a moment to assess your situation carefully.
Engage your team in setting the standards of candidate experience.
If they're accountable for delivering service, they should have a say in what is reasonable and what is not. And most often in my experience, recruiters set the bar higher than I might. As the manager you make the final decision, but make the details of the service level agreement a collaborative discussion.
Engage your job seekers, too.
Preview and select a small panel of candidates to join your next team meeting (yes, really!), and query both their frustrations and their suggestions for improvement. You'll learn a lot, and may find that some of their priorities are different from yours. Have you noticed how often stress is self-imposed? This of course leads to my last point:
Question your assumptions.
What is true in ordinary times is not defacto true in extraordinary times. Look at every candidate touch point. Aim for simplicity and fix the process, communicate clearly, and be respectful. And wherever you can, put a human face or voice on the front line. Your candidates will love you for it, and tell others about their great experience.
Survival doesn't go to the fittest, it goes to the most adaptable. If you can make it through this onslaught with a good reputation and a team that hasn't run screaming out the door, you'll have achieved something worth speaking about at a recruiting conference next year. Let me know how it turns out!
In my day job, I’m the Head of Products for Improved Experience, where we help employers use feedback to measure and manage competitive advantage in hiring and retention. Learn more about us here.
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