Outbound call center software helps a business to grow by easily reaching its target audience for multiple purposes. These purposes include communication for sharing details of products or…
Customer service is vital to any business. Having capable, competent people working with your candidates and clients to solve their problems creates a bond that humanizes your company,…
Data showed that the UK Customer Service Index (UKCSI) score dropped to…
From being on hold to question-dodging, there are plenty of customer pet-peeves that your business needs to avoid. A survey found that …
The need for heating and cooling companies is clear from the fact that appliances demand the professional maintenance and regulatory services with regular intervals. For assuring the long time…
Kura, a leading customer service outsourcing…
The customer service sector has changed dramatically in the last few years, with the growing popularity of ecommerce and…
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