ing and recruiting industry via utilizing social media, focused on exploring various industries. She is currently working for her sister's boutique, Pink Olive Inc.
She is currently serving as a member of board of directors - a VP role at Harvard Club of Andover Inc. She is also actively participating in both on/off sites committees (i.e. Binghamton Planning Committee among other fundraising charity organizations) Previously, Susan held recruiting role at Harvard University. She holds a BA in Psychology from the State University of New York at Binghamton, and further explored and pursued graduate studies at University of Rhode Island (for Ph.D. program in Clinical Psychology), Columbia University - Teacher's college, Brown University extension programs, Harvard University - Harvard Graduate School of Education master of education courses, Harvard business courses and programs affiliates via extension. Both her senior thesis and masters thesis studies were in the areas of behavioral medicine and leadership.
In the future, she hopes to extend herself in Asia (specifically in Korea and Japan) and to further promote open talent development outreach through utilizing various social media platforms along with emphasis on building positive personal/professional brand in corporate organizations.
Q&A with Susan (Kang) Nam
Six Degrees: Tell us of your home world.
Susan: We reside in north of Boston for the past 10 years. My husband KJ (Kyung Jun Nam) is a design engineer and most of his extended family resides in South Korea and majority of his family members are educators. We have a very active social life as we love to spend our summers in either Cape (deep fishing) or Florida (of course, Walt Disney world ventures) and during winter months at Killington Vermont and various locations in NH to ski. Our family life revolves around many travels to NJ and NYC as my extended family resides there. My second sister Jenna's passion is in missionary outreach via Arab world missions and she has recently come back from a long extended trip from countries in Europe and Morocco lending her efforts to spread the word of gospel. My youngest sister Grace is the owner of 2 boutiques "Pink Olive boutique" in east village, NYC & Park Slope Brooklyn. We value each other greatly ~ and yes.. we do have our "moments" :) but love each other with all our hearts. As for Education ~ all of us sisters attended colleges for our undergraduate education in NY (me - SUNY at Binghamton, Jenna - NYU, Grace - Cornell) and we are quite different in so many ways and yet the same despite our various talents and interests. Prior to living & studying in the east coast, we grew up residing in Seoul Korea, Hawaii, Las Vegas, Northern California (San Jose & Cupertino).
As the eldest daughter in the family my priority for anything in life goes out to being there for my family - both immediate and extended - as I strongly feel responsible to make sure all of their needs are met in a timely manner. My parents are consistently my primary role models as they continue to live to their fullest despite their recent health scare / obstacles. They continue to impact and shape my life. My dad, graduated from Seoul National University with a degree in Engineering, former mechanical engineer, entrepreneur and sales executive traveled worldwide prior to his retirement. My mom, graduated from Ewha Womans University with a degree in Korean literature, a stay home mom for us 3 girls and recently finished her Ph.D. in Theology and now an associate pastor at Flushing, Queens NY. My other extended family resides in Korea, Japan, Germany, Hong Kong and various states across the US. My background is somewhat unique as I continue to seek out my heritage and aspire to learn new information about my family. We value and honor family, faith, education, personal relationships and community. I talk about Education and Faith quite a bit because we value it probably more than anything else.
Our daughter Katie is 7 years old and we hope to continue her languages in Korean & French. and yes.. we do have pets (our daughter's fish family - Aqua plus, Raymond, Gabriella and Hello Kitty) ;)
My passion lies in classical piano as I have been playing this instrument since age 4. My other interests are providing nonprofit organizations with their fundraising efforts (in education, charity, esp. for missionaries and cancer research - esp in colon, prostate and breast cancer). I do admire creative people.. especially designers, entrepreneurs, and passionate individuals who work hard every single day to balance their lives. Currently volunteering via various club positions via my Alma maters and other non-profit networking organizations. I admire edgy, passionate, idealistic professionals who work hard to achieve their dreams. Lastly, I do have other various interests in so many however one I can say for sure ~ I aspire to race cars one day (not sure what my parents would say about this ;)
Six Degrees: How many years have you been a recruiter?
Susan: I am a newbie and continue to learn and exploring the industry as of this summer/fall of 2008. My last full time recruiting related position was 7 years ago.
Six Degrees: How did you get started as a recruiter?
Susan: I started out in the Harvard Central HR recruiting team at Harvard Employment office 7 years ago. I was working as a technical editing staff support for the Harvard Economics Department at the time after I left NYC (with Morgan Stanley Dean Witter, Institutional Consulting Group at the World Trade Center). I met the Director of HR via taking her HR course at Harvard and soon after the position became available so I applied for the position and honored to join the team. The Central recruiting team's duties included consulting with rest of the Harvard University recruiting community providing recruiting related information. My niche was in internet recruiting where I dealt with vendors, consulted with advertising executives, and Harvard recruiters to provide cost-effective recruiting strategies for Harvard schools. I was able to write up a grant proposal to cater to their requests, comments to provide additional funds prior to leaving the University to raise my child. I was also very excited about contributing to the diversity outreach by working along with TEAM Harvard organizations (i.e. NAAAP). In the past 7 years, I did have the opportunity to explore few options however I have not had the opportunity to seek out my interest in recruiting as a career until summer of 2008 for various personal/family reasons.
Six Degrees: What single event had the most impact on your sourcing/recruiting career?
Susan: I would have to say when I first met the recruiter at Morgan Stanley Dean Witter. His positive & proactive attitude inspired me greatly and it helped me to refocus and started to explore the "idea" of recruiting full time - back in '98.
Six Degrees: Do you have a mentor to whom you attribute your overall outlook on recruitment, capabilities, and/or model your career after?
Susan: Yes so far I would have to say my role model has been Polly Price, previously Chief HR Officer at Harvard University. I first connected with her after reading a Harvard Gazette article on Diversity at Harvard. I was quite taken away with her approaches, her immediate attention to personal connection and integrity. I aspire her not for her accomplishments only but her character is remarkable and I truly honor what she has to say (both personally and professionally). I seek out for other mentors as I continue to explore the recruiting industry. I would have to say Kevin Wheeler - interested in his international recruiting outreach & cultural difference information via ERE and sourcing strategists (so many out there however look forward to learning more about Shally Steckerl, and community builders, movers and shakers - I have to say Jason Davis. I am humbled by their leadership, ideas and vision on the industry.
Six Degrees: Tell us about your job:
Susan: I support my sister Grace's boutique - Pink Olive boutique - for various responsibilities but most importantly value her talent, her ability to expand her passion in unique products, vendor selection and talent development. I will help her out with whatever she needs. That goes 100% as well with my other sister Jenna's ventures in missionary support.
Six Degrees: What other companies' recruiting operations do you admire or have heard are best-practice examples?
Susan: For sure, Lockheed Strategic Sourcing Team information via Bill Murphy. I look forward to hearing more of their successes. I met Bill Murphy virtually via Jason Davis's Ning site - Recruitingblogs.com.
Six Degrees: In what aspects are Lockheed’s Strategic Sourcing Team superior?
Susan: Organization, Missions, Practicality & strategic sourcing focused approach.
Six Degrees: What recent general news story or industry trend do you feel will have an impact on your work in the future? Why?
Susan: I believe Social Media will have a very strong role in changing the recruiting industry as a whole. Also, along with the present state of Economy - very disturbing and yet I do believe there is lot to be done to transformed the world and anticipate a strong impact on recruiting industry near future(will elaborate as I continue to explore).
Six Degrees: What is your next career goal? What do you need to do to get there?
Susan: My next career goal is to extend myself to the world of sourcing and recruiting in a corporate setting - still exploring at this time. What do I need to do to get there? Well, I will continue to explore options, obtain further training and most importantly network and establishing a personal relationship using various social media tools, gadgets and platforms. I find it extremely helpful, not only valuable but also a great way to build the relationship to get to the next course in my career.…
Chair (Current) at Habitat for Humanity
SGA Executive Tracker
Direct Office: (201) 735-7082
TESTIMONIAL: "SGA ExecutiveTracker provides me the opportunity to search a wide range of industries and executives within one system. The functionality is simple, but the results are robust. Tracker supports my recruiting efforts greatly, providing potential candidates, referrals, company profiles, corporate structures of leadership, and Bio's that give me an overview of the persons career. I researched similar tools and chose SGA ExecutiveTracker, because it's best at providing the in-depth information that I need to successfully recruit at all levels and functions within the organization."
– Annette F. Green, Director of Executive Recruiting, Brinker International
Working with SGA since 2004, Peter has focused on the creation and launch of the SGA ExecutiveTracker product as well as the continuing growth of the SGA ExecutiveTracker division. His experience includes driving significant revenue growth as President of idEXEC, an online business intelligence service, under both Thomson Financial and infoUSA, and the founding of Tactical Business Concepts LLC to assist Subscription-based Content & Software-as-a-Service providers with new product development and business growth. He was a key team member in the sale of idEXEC to Thomson Financial, as well as the subsequent sale of idEXEC to infoUSA.
Peter launched, and continues to manage, the ExecutiveTracker product & division, including marketing, sales management, strategic alliances. SGA provides clients with proprietary business intelligence, executive profiles, & company research through its ExecutiveTracker online subscription-based tool, custom research projects, as well as through content partnerships Peter developed with Lexis/Nexis, Sendouts, & Salesforce.com.
Peter is a Board of Directors Member and Fundraising Committee Chair at Habitat for Humanity of Bergen County NJ, and is the NJ Executive Networking Group Moderator for NETSHARE.
SGA http://www.sheilagreco.com specializes in custom research and subscription based online content and tools for HR, Executive Search and Sales professionals.
Q & A With Peter Malamas
Six Degrees: Tell us of your home world.
Peter: Dave thanks for inviting me to be interviewed on SixDegrees. I think you are providing us a great opportunity to connect on a more personal level with all the people we work with or hope to work with out there in the industry.
I live on what’s now known after a NY Times article 2 years ago as the “New Jersey Gold Coast”. It’s made up of several towns like Fort Lee, Edgewater, Hoboken, and Jersey City that are right across the Hudson River overlooking Manhattan. Hard to believe 30 years ago it was all industrial buildings, shipyards, and factories over here, now mainly high rise apartments and condos!
I have a wonderful 6 year old daughter who just lights up a room when she walks in. I have to say, as you know from personal experience too Dave, fatherhood has been one of the greatest developments in my life. Kids can really show you how to approach every situation as an adventure and positive experience, because it’s all new to them, I certainly learn as much from Alexis as she learns from me.
Six Degrees: What do you outside of your day to day professional activities?
Peter: I’m on the Board of Directors as well as Chair of the Fundraising Committee at Habitat for Humanity of Bergen County here in NJ. It’s a terrific organization that provides affordable housing for families in need. Two things I really like about Habitat are that we help families help themselves, they are required to put 400 hours of “sweat equity” work into their own Habitat home and also have to pay for the home. It’s not given to them, they make payments into an interest free mortgage. Also most of the work we do is all here in our own communities, so we get to see the result of our good works of Habitat and improving our own neighborhoods all around Bergen County. It’s pretty satisfying.
For fun, I have had motorcycles and trail bikes since I was a kid growing up riding the trails in Massachusetts. Then I rode sport bikes for a long time, and when I got my first Harley a few years ago I found myself riding it more than the sport bikes and going on longer rides. So now for pure fun I like to ride my motorcycle in the country. You really can reach a kind of Zen-like experience riding up there. Riding in the city is a great way to get around Manhattan and it’s very easy to find a parking space, but dodging yellow cabs on 6th Avenue on a Harley isn’t exactly as relaxing as a ride by the lakes in Harriman State Park!
I plan to mix my hobby and my charity work, we’re planning the first Habitat Bergen Bike Run Fundraiser for September 2009.
Six Degrees: How did you get started in the staffing industry?
Peter: Actually Dave I never have been a recruiter, although I have been a hiring manager for most of my career. On the candidate generation side I have been very focused on the related field of “business intelligence” since I moved to NYC in ’94. I started that part of my career in sales at a small product division of Knight Ridder’s Business Info Services called Finex, which at the time was a part of KR along with Lexis Nexis. We were a business information company specializing in Executive Profiles and Company information. Recruiting firms and Sales organizations used us, they both were very interested in contacting the right executives at U.S and Global firms. The product was generating less than a $1mil when I started. I then worked my way up to leading the sales team and then President of the company, brought the product online, and along the way we grew the company to about $6mil and renamed it idEXEC. We sold it twice, so I was President under three different parent companies including Thomson Financial and then infoUSA/infoGroup. After 9 total years at idEXEC including three years of growth under infoUSA/infoGroup I left to do my own thing.
I then setup a consulting LLC to work alongside clients in long-term engagements called Tactical Business Concepts. http://www.tacticalbc.net That’s how I connected with Sheila Greco and SGA (Sheila Greco Associates) four years ago.
Do you have a mentor to whom you attribute your overall outlook on recruitment, capabilities, and/or model your career after?
Peter: Well when it comes to answering both of the above questions I really look to Sheila as the main influence on me. Her taking me in to help bring SGA into the online data world and start the ExecutiveTracker business was the reason I got more deeply involved with the Recruiting marketplace, and she is also the one responsible for teaching me about the internals of the Recruiting industry. It’s been a great relationship because as we work together we draw on similar experiences, we both are entrepreneurial and have been in the driver’s seat for multi-million dollar companies, but from different industries, the recruiting world and online information. That provides a great... and sometimes crazy... environment where we are constantly bouncing ideas off each other and moving quickly to launch new ideas.
I not only admire Sheila’s creativity and energy in growing a great business and building a great team at SGA, but I have also learned a lot from Sheila on work-life balance. I have a lot of respect for her focus on her family. She is always there for her son Joey while meeting the demands of running the SGA business. Needless to say Sheila has a LOT of energy to accomplish all that. Anyone that has ever met her can confirm that opinion! Sheila’s has built a great team that she can trust to help run the business including Joe Morse, Mary Maines and Tere Masters, just to name a few. People tend to stay with Sheila. At four years with SGA I’m actually the “new guy” among the group I mentioned!
Six Degrees: Tell us more about your position, responsibilities, and size of your organization:
Peter: ExecutiveTrackerPro is a product line that’s integrated into the full range of services provided by SGA http://www.sheilagreco.com that support the recruiting process. SGA’s specialty is finding “passive candidates”. It’s that full range of services that is our greatest strength because we not only have an online passive candidate database, which is unique because it is telephone verified, but we also specialize in the custom research, name generation, and Traditional Research that fills in the gaps not addressed by all the online products out there.
It’s funny Sheila and I joke often about my job description. While officially I help lead the Tracker division, including product management, marketing, sales, and strategic alliances such as Lexis/Nexis, Sendouts, or salesforce.com, I really get involved in more than that. Whenever anyone asks my job description I usually say my job description is “Sheila let’s me know whatever we need to accomplish and then I go figure out a way to get it done”. I’m only half joking since one day I may be evaluating the terms of a client contract, while the next day I may be giving a product demo, creating a marketing email, or dealing with a user interface design issue. In an entrepreneurial environment you become even more goal oriented and a little less focused on an official job description. What’s great about that environment is the diversity, you’re working on technology, sales, customer service, marketing. That keeps things very interesting. It’s always great to be interested and still learning something new every day. I especially enjoy the constant contact with our clients, and telling new people about our service.
Six Degrees: (A) What other companies' recruiting operations do you admire or have heard are best-practice examples?
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