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Blog Post: 5 Job Ad Blunders and How to Avoid Them: Added by Kelly Robinson at 10:31am on September 15, 2015

Blog Post: The Net / Net of Net Geners

The Net Net of the Net Geners

Presented by: Doug Douglas – National Engagement Manager at…

Added by Doug Douglas at 5:01pm on May 9, 2012

Blog Post: Why Use A Recruitment Agency - Benefits of using a Recruitment Agency for Employers: It’s no secret that for a substantial number of years the words ‘Recruitment Agency’ have perhaps been a little more than a tarnished phrase…; Added by Leigh Gillatt at 4:16am on July 19, 2019

Blog Post: Why Should a Recruiter Think Like a Marketer?: In the competition of talent acquisition, it is essential that recruiters should think like marketers in planning engagement strategy. Our video will point out the benefits of thinking like a…; Added by Ngan Pham at 11:55pm on May 11, 2021

Topic: Meet Kristen Durkin, Applying Her Passion for Salsa to People: IIPE Website: Facebook: Meet my friend, Kristen Durkin, Director of Business Development at International Executive Research (IIPE), a firm which specializes in multilingual talent research, Name Generation, Prescreening/ Qualifying of candidates, and direct contact; i.e. cold-calling and email Campaigns. Kristen is a member of my networking group, "Six Degrees from Dave", however it wasn't until last October during Shally's "Talent Researching in Latin America" session at the ERE Conference that we met. She sat across the aisle with avid interest and providing her own perspectives on staffing challenges and opportunities in Mexico. After the session, shaking hands I realized the familiar name was indeed an RBC regular and conistent networker within SixDegrees. I smiled, knowing that this was yet one more example of many that our group members come face to face within the industry - not a coincidence that its members are most active within it. The handshake began a day to evening to day after conference buddy-thon with Kristen supplying the wry wit and us delivering the laughter. One thing was certain, I would know Kristen for years to come - she is a walking best practices manual on Latin America and a good friend to have, not least of which is the quality of her friendship offered, but likewise knowledge gained. This is one smart, talented industry player with much to offer. I trust all of our community can embrace her with networking holiday wishes! Q&A with Kristen Durkin Six Degrees: Tell us of your home world. KRISTEN: I currently live between Mexico, but I travel a lot back to NYC where my family is and throughout the U.S.A for conferences. Basically, my “home” life is usually packed in my brown and pink luggage. I am not married, nor do I have kids (My father hasn’t been able to buy enough cattle for barter to get me married, but I promise once that happens I will request a follow-up Q&A to release the big news). I do have a greatly close immediate family; I am the middle child with an older brother, Jason who was recently featured on the History Channel; followed and documented as a NYC “Sandhog” and a younger sister, Maureen. My sister is a bilingual (Spanish/English) Speech pathologist. I have happily married parents named Mom and Dad, although some call them Andrea and Eddie, both of whom work in the medical field. Before I moved to Mexico I participated in Big Brother Big Sisters of NYC for many years www.bigsnyc.org. For those who are not familiar it is a mentoring program for inner-city youth. I perform Spoken Word Poetry throughout New York; including the NuYoRican Poetry Café. I try to perform at least once with every return to NYC from Mexico. The most important fact to know about me is that I am a “salsaholic” I dance salsa whenever I have time to get out there. It’s in my blood, if there is salsa music playing, I’m dancing! Six Degrees: How many years have you been in the staffing industry? KRISTEN: I have been in the industry for quite a few years, I first started when I was a freshman in High school. Six Degrees: How did you get started as a recruiter? KRISTEN: I began interning while in H.S at an HR Recruiting firm based in Connecticut, K. Russo Associates, Inc. I started by filing paperwork (which I hated) and uploading resumes into Vurve. Slowly, they allowed me to answer the telephones. The position continued to gradually evolve. Karen (the president of K. Russo Associates) began to invite me into the interviews, where I was strictly instructed to take notes and shut-up. Following the interviews I would compare my notes with the notes of Karen or the other recruiter’s. Eventually, I began screening resumes, searching the database for internal candidates, researching passive leads on the internet, and interviewing new, junior leveled candidates. After graduating High School I wanted to ensure I liked recruiting and not just K. Russo Associates. I took a position with a boutique consulting firm who places CPA’s. I had a mini office on 5th Ave. in NYC and thought I was going to move up quickly. After my first commission check, I swiftly discovered- I had much to learn; like negotiating! I learned a great deal from my “5th Ave” boss, but I decided to focus on school, graduate college and later I went back to work with K. Russo Associates again. Whew, that was a mouth full! Six Degrees: What single event had the most impact on your sourcing/recruiting career? KRISTEN: ONE single event? I remember answering the telephone while still interning and asking the candidate while I went to put him on hold: “Can I hold you for one moment?” The bullpen erupted in laughter and I was positive I would thereafter be banned from phone answering and sent back to the filing cabinets. Instead, I went on lunch, and returned to the whole office having added screensavers quoting my mistake; Karen thought it was hysterical and apologized for the “silly intern” who answered the phone. I know it’s a funny story, but as a newbie in the business it taught me everyone is human, when you make a mistake on the phone, laugh it off and keep on keepin’ on. For each mistake I’ve made on the phone I improved my future calls. Mistakes like this have impacted my career; when training other researchers I always emphasize that people like humans, not machines reading 100% off of a script, if you make a mistake learn and move on. If it was an innocently entertaining mistake, then laugh. Do you have a mentor to whom you attribute your overall outlook on recruitment, capabilities, and/or model your career after? KRISTEN: Here is where I look like a big schmoozer and all of my coworkers will make fun of me, but hands down my mentor in this industry has been my boss, Karen Russo. There is no “fluff” with Karen when you do something wrong, but when you do something right she will be the first to let you know. I remember at one point we were an office of only women and after one of the recruiters closed a deal, Karen would do a summersault or cartwheel (In a pant suit, of course!) to show her support and enthusiasm. She’s pretty hardcore. Six Degrees: Detail your position, responsibilities, size of your staffing organization: KRISTEN: I am the Director of Business Development for IIPE- we are an executive research firm based in Mexico. HYPERLINK "http://www.iipe.net" www.iipe.net I am usually found at Recruiting Conferences, either as a vendor selling the business, or as an attendee learning and bringing back new information taught in the sessions to our team in Mexico. I can still be found doing research and applying the new techniques learned in a conference session on a research assignment. We are continuing to build our team, right now we have a team of 5, but this is not including our back office support. I suppose I am different from the average bear interviewed by Dave, because I am on the research side of the business. Six Degrees: (A) What other companies' recruiting operations do you admire or have heard are best-practice examples? KRISTEN: As a researcher, I admire the great sourcers; Shally Steckerl and Glenn Gutmacher for all of their help in teaching some of the most effective ways to use Boolean search strings. In addition to them a shameless plug goes out to Dave Mendoza as well, he’s helped build my network on LinkedIn and long before I had the delight of meeting him I always forwarded his weekly e-mails of the “top 10” and found him to be a great link to power-networking! (B) In what aspects are they superior? KRISTEN: A brief example: In October of 2008 I attended the ERE, fall meeting in Hollywood Beach, Florida. For anyone who knows me, they know I flew in from Mexico for the conference, I am an internet/phone sourcer and I happen to come from a Latin background. With that said attending Shally Steckerls “Sourcing for Latin America” was going to be exciting for me. I am not sure if I expected greatness from it, because I am so familiar with the topic , but I did in fact get greatness. Most of what was discussed is part of my everyday life, but Shally gave an excellent presentation, he was incredibly on point with his guidance as to how to approach a sourcing/cold-call and how it is culturally a different approach in Latin America. In addition I left the session and I was introduced to a few new websites, but for me- most important was that the topic of recruiting/sourcing in Latin America was brought to the table and was up for open discussion. It is, after all, an important part of the world! As for Dave Mendoza, I always admired the magic he’s worked on my LinkedIn network with his weekly top10 and have you seen his amount of connections lately? Funny enough the first time I met Dave was in Shally’s session for sourcing in Latin America. Six Degrees: What recent general news story or industry trend do you feel will have an impact on your work in the future? Why? KRISTEN: Outsourcing research has become a huge topic of conversation amongst recruiters. As a provider of outsourced research, this impacts my work and IIPE greatly. As a growing commodity we’re forced to stay ahead of the curve with cutting edge technology and new training. The education for our group never ends. Six Degrees: Have you represented your company in the broader conference circuit? KRISTEN: I have represented IIPE at NEAPS, The Fordyce Forum, ERE, CAPS. For 2009 I am looking into the Kennedy Conference, NAPS and ASA in addition to the aforementioned, but we will see. Six Degrees: What is your next career goal? What do you need to do to get there? KRISTEN: One goal is to contribute in breaking the stereotypes of outsourced research. Not every internationally based research firm is strictly tactical (although trust me that I know, a lot of them are!). Our researchers have been trained by recruiters; they have been in the office with recruiters and understand the corporate infrastructure of the U.S. I can only help break this stereotype by proving out-of-house research can produce great results too! Six Degrees: What talent niche groups do you target and are these particular talent areas specialized under your review? KRISTEN: We have worked within specialized areas of talent such as IT, HR, PR, Biotech, Manufacturing, Security Cleared Professionals. This is just to name a few examples. Six Degrees: What types of training in sourcing/recruitment are available to you and have you taken advantage of? KRISTEN: Because we are located in Mexico, most of our training comes from webinars. Second to webinars comes in-house training from Karen and myself and our training never ends. Six Degrees: What recruitment software tools do you use in your day to day recruitment activities & do they translate effectively within all of the different countries where you recruit? KRISTEN: If I listed every recruitment tool we use I would bore any reader from enjoying Dave’s Q&A’s ever again. We use SugarCRM everyday and Broadlook Technologies, our fingers for typing the necessary search strings and our mouths for getting past the gatekeepers. Six Degrees: What tools (technology or old school file folder, for example) did you first encounter early in your recruitment career? KRISTEN: I did do a lot of old school filing with a “Sort-All” (This tool is a yard-stick long list of the alphabet with slots so for placing the resumes in the correct order to thereafter be filed alphabetically). As for technology I used RecruitMax (Vurve), then of course excel, the internet and the telephone. Six Degrees: How did your expectations of being a recruiter compare to the actual, first time you got on the phone or in the cubicle? In your opinion, how do people's assumptions about our vocation differ from reality? KRISTEN: I am not sure I ever had expectations of being a recruiter, in fact I was going through the process of for law school when I moved to Mexico and decided to stay focused within the industry. However, I did expect to be intimidated on my first cold-call, but it turned out to be an absolute high. Everyone always talks about the initial fear, it rarely bothered me. With that said, when I began as the Director of Business Development, I remember walking into my first conference alone and being MORTIFIED. I was worried I was going to spend every meal, of every day, at a table by myself (which as most of you know, is impossible at a conference full of outgoing recruiters). In my opinion I would say the biggest assumption about my job is that people think because I live in Mexico – life’s a beach. Not so much! I try to get to the beach a few times a month. Six Degrees: Worst mistake, biggest goof, lousiest practice you thought would fly but didn’t…and how that was a learning experience? KRISTEN: Oh! Really, just one? Well… When I first started to attend business meetings and conferences – I thought it was important to get as many business cards as you can and just network, network, network. Truth be told- that’s a LOUSY practice to have. At the end of an event you have 500 business cards and about 30 seconds of conversation from each person, there’s no relationship develop. Even if you take notes on the back of your cards there is no way you can remember enough detail to make a non-generic e-mail for each of the business cards you snagged. My learning experience has been, develop relationships not just “contacts” in the Outlook address book. When you come back from a forum and you don’t have 3 good leads or candidate or contacts (whatever your goal is) it’s because you weren’t focused on developing the relationship! Six Degrees: “Best practice” you are most proud of developing (now or in the past) in your recruiting career? KRISTEN: I don’t think this is the miracle “best practice” you’re all looking to read about, but what about good ol’ fashioned honesty being a best practice? I maintain honesty with my boss, our researchers and our clients. Honesty is my saving grace! Six Degrees: What are some of the frustrating aspects/obstacles to your day to day as a staffing professional and in general? KRISTEN: Certainly, being asked how many names IIPE will generate per hour is frustrating. We do have such numbers because of metrics measures our in-house hours worked and naturally we can approximate the amount of leads developed in an hour. Nevertheless, it really depends on the research assignment. I have asked many researchers how many leads they will generate per hour and received a flat number in response, I’ve also I’ve asked others who are on my level and won’t lower standards to meet a lead per hour quota. It should be about quality vs. quantity. Six Degrees: Considering all of the frustrations you have experienced in your career as a recruiter, -- what inspires you as you continue in your career? KRISTEN: I am thrilled when research has a result. On our side of the business the result is not always glorified or as immediate as a recruiter, but when a placement occurs off a list we produce it’s exciting news! Six Degrees: What one thing do you ideally hope to accomplish in 2008? KRISTEN: Professionally, I would like to increase IIPE business by 60% (or more) with at least half of our clients on retainer. A personal goal is to start a successful and sometimes read blog. For those who know me… know I like to talk. It would be a great outlet and prevent me from bothering everyone in my office with info they’ve heard from me100 times before. Look out for my blog… Coming To Audiences Soon! Six Degrees: Anything you want to plug? KRISTEN: Both of the below blogs are usually very funny, entertaining blogs which are most of the time geared toward our industry or sales. Try reading these: http://www.krussoassociates.blogspot.com/ http://www.feedyourdatabase.com/ http://www.fordyceletter.com/author/hdhuntrgmailcom/ If you’re interested in Behavioral Assessment Tools contact: Cynthia Rogers on LinkedIn http://www.linkedin.com/in/cynthiarogers Six Degrees: How Are You Going To Change The Recruitment Industry? KRISTEN: There is a core group of people who always attend the recruiting conferences. On the last day of the ERE conference this past October one of the vendors asked me “How are you always so smiley, even in the morning?” When I am at a conference, learning how to improve our industry it’s motivating. I hope to change the industry by staying passionate about what I do and getting plenty of rest to stay alert! (see photo)…; Added by Dave Mendoza at 9:35pm on November 30, 2008

Topic: Fifteen (15) Open Positions | Open to Splits: jwallace@bearITstaff.com | Joseph Wallace, VP of Technology / Principal Engineer |: ong Windows 2000/2003/XP system administration skills; experience with Active Directory and security hardening of Windows systems • Additional experience with RedHat Linux EN4 & EN5 and/or Solaris 8 & 10 desired. • Knowledge of server virtualization technologies desired. • Knowledge of Centrify Direct Control or Vintela VAS, and VMware desired. • Knowledge of advanced application server configuration including performance tuning, clustering, etc. • Basic knowledge of relational databases desired (Sybase, MySQL, Oracle, and Microsoft SQL). • Basic knowledge of networking concepts and protocols (SNMP, TCP/IP, ftp, NFS/Samba, etc.) • Experience with Symantec/McAfee Antivirus Corporate benefits include: • 401K; • Family medical and dental with minimal employee contribution; • AFLAC; • 20 Paid Time Off Days; and • 10 paid holidays. Interested candidates MUST possess an active TS/SCI clearance. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 2. Title: Software Integrator (Active TS/SCI Needed) Skills: SW integration, Systems Integration Location: Baltimore, MD Position Type: Full-time / Permanent Job Description: Experienced SW integration and test, ability to write and modify Unix scripts (Bourne, C, Korn, others) and Windows scripts; excellent troubleshooting skills; familiarity with Unix and Windows; additional familiarity and understanding of Web Services, Oracle, and Sybase a plus. Knowledge of the SIGINT domain and SIGINT COTS/GOTS is a plus (GALE, SOAP, CETS, NCCT, S3B, and ONEROOF). Responsibilities include the integration of software products and applications. Preparing COTS/GOTS packaging for builds, coordination of the builds with the partner and answering the partner's questions. This person must also provide build, integration and partner status to IPT leads as well as work with the other IPTs/Working Groups as necessary. This is a hands-on position with integration and lead responsibilities and also includes maintaining integration documentation. Compensation is commensurate with experience. Corporate benefits include: • 401K; • Family medical and dental with minimal employee contribution; • AFLAC; • 20 Paid Time Off Days; and • 10 paid holidays. Interested candidates MUST possess an active TS/SCI clearance. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 3. Title: Database Engineer (Active TS/SCI Needed) Location: Baltimore, MD Position Type: Full-Time / Permanent Position Description: The DCGS-A program is developing a Service Oriented Architecture bringing together over 15 Oracle, Sybase, MS SQL Server and MySQL databases running on Linux and Windows. DCGS-A needs talented, experienced database engineers who can take an idea, run with it, and see it all the way through to completion. Our database engineers support the following activities: • Support data integration efforts • Develop security hardening, auditing, and maintenance scripts • Analyze performance at the OS, database, and SQL level, including trace file analysis • Assist application developers with database problems • Upgrade and apply patches to databases • Minimum of 6 years of experience developing, administering and troubleshooting Oracle or MS SQL Server databases Minimum of 2 years of experience working with Oracle in a Linux or Unix environment, including shell scripting and analysis of CPU, memory, and disk bottlenecks. Corporate benefits include: • 401K; • Family medical and dental with minimal employee contribution; • AFLAC; • 20 Paid Time Off Days; and • 10 paid holidays. Interested candidates MUST possess an active TS/SCI clearance. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 4. Title: Software / Systems Integrator (Active TS/SCI Needed) Location: Baltimore, MD Position Type: Full-Time / Permanent Position Description: • System administration knowledge of Unix, Linux and/or PC based platforms; knowledge of server virtualization technologies • Integration and Troubleshooting of COTS/GOTS packages and custom designed software on a variety of workstations, networks and communications equipment. Experience with the integration and troubleshooting of large-scale systems including: o Integration of J2EE/Web Services applications in the following web technologies: BEA Web Logic, WebSphere, JBoss, HTML, JSP, JavaScript, and Web services. o Troubleshooting applications involving a wide variety of programming & scripting languages (C, C++, Java, Perl, UNIX shell scripting and Visual Basic). o Integration of automated solutions for packaging and deploying software (InstallShield, Altiris, Wise, WLST, etc.). • Basic knowledge of relational databases desired (Oracle, Sybase, MySQL and/or Microsoft SQL). • Basic knowledge of networking concepts and protocols (SNMP, TCP/IP, ftp, NFS/Samba, etc.) • Knowledge of advanced application server configuration desirable, including performance tuning, clustering, etc. • Experience with collaboration tools (IBM Sametime, InfoWorkSpace, NetMeeting, Psi Jabber, Wildfire EIM server, Trillian IRC client, Outlook) • Attention to detail and excellent troubleshooting techniques • Ability to support short-term travel (1-2 weeks) is a plus (not necessarily a requirement). Corporate benefits include: • 401K; • Family medical and dental with minimal employee contribution; • AFLAC; • 20 Paid Time Off Days; and • 10 paid holidays. Interested candidates MUST possess an active TS/SCI clearance. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 5. Title: Software Security Engineer (Active TS/SCI Needed) Location: Baltimore, MD Position Type: Full-Time / Permanent Position Description: The candidate will be responsible for: 1. Evaluating the system impact of all security related vulnerability analysis for the creation of Software Change Requests & Software Problem Reports (SCRs/SPRs) for all product lines across the Windows, Solaris, and Linux operating systems. 2. Ensuring the SCRs/SPRs are implemented as scheduled. 3. Ensuring applicable documentation is updated and/or applicable information is disseminated to the Information Assurance group. 4. Providing weekly status reports, as applicable, to various managers. Other responsibilities will include: • Maintain database of security assessment information (working with Information Assurance group) • Assist in identification of test bench needs to facilitate security development and verification • Assist in the mentoring of engineering personnel on security awareness in software design, implementation and testing Technologies involved (willingness to learn): • Networking and operating systems security (Windows 2003, XP, and Vista, Solaris 8 and 10, RHEL 4 and RHEL5, VMWare, Group Policies, Firewall/DMZ, Intrusion Detection Systems, JEDI, system auditing and collection tools (Event Tracker), anti-virus products, file integrity tools (tripwire/aide/WhatChanged), etc…) • Application Security (Java/J2EE, C++, .Net, Database, Web Services, etc…) • Scripting languages used for implementing security settings and tools: (Unix Shells, Perl, VBScript, etc…) • Security assessment tools (CIS, DISA Gold, Retina, SECSCAN, nmap, etc…) • Others (PKI, LDAP, DNS, Active Directory, Authentication & Authorization, Single Sign-on, Security Patch Management, etc…) Corporate benefits include: • 401K; • Family medical and dental with minimal employee contribution; • AFLAC; • 20 Paid Time Off Days; and • 10 paid holidays. Interested candidates MUST possess an active TS/SCI clearance. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 5. Title: Senior Technology Professionals (Active TS/SCI Needed) Location: Baltimore, MD Position Type: Full-time / Permanent Job Description: We have a number of opportunities for senior technologists at one of our client sites in Baltimore, Maryland. We are looking for mature, seasoned, senior technology professionals who are able to work within a large, mature organization. Candidates must have software or systems engineering background, and be familiar with service oriented architecture (SOA) and/or large scale systems integration principles. The candidate must be familiar with working with developed software, and integrating commercial off-the-shelf software packages. Experience with traditional system / software development life cycles as well as Agile development methodologies is vital. Exposure to and understanding of all aspects or specific aspects of the development life cycle (e.g., engineering, design/development, test/integration) is important. Use of automated design, development, and test tools is also desired. The candidate must be able to work across all parts of the organization, develop a strategy and plan for the adoption and integration of the new test methodology, and coordinate the implementation with senior management and organizational leaders. Critical Skills: (Any or all) • Requirements Analysis and Design, data mapping, etc.; • Design Tools (e.g., Rational RSM, ALER, etc.); • DODAF Artifacts development; • Service Oriented Architecture and familiarity with Java implementations; • Familiarity with heterogeneous data environments, data adaptors, and working external content providers; • Architecture experience with distributed systems; • Java development experience; • Various Java Frameworks (e.g., J2EE, JBoss, etc.); • Web services, portals / portlets, SOA integration experience; • Automated test tool experience (planning and execution) at both the user keystroke and interface/WSDL levels; • Test execution; • Test script development; and • Systems / architecture design of large scale distributed systems. Specific Opportunities: • Integration & Test Lead • Software Development Lead • Software Architect • ILS Deputy / SI ILS Lead • Integration & Test Engineers • Systems Engineers • Proposal Team Support. • Technical Volume Team Support Corporate benefits include: • 401K; • Family medical and dental with minimal employee contribution; • AFLAC; • 20 Paid Time Off Days; and • 10 paid holidays. Interested candidates MUST possess an active TS/SCI clearance. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 6. Title: Senior System Architect/Engineer (Ability to obtain TS/SCI Clearance) Location: Conshohocken, PA (zip code 19428) Job Description: THIS POSITION HAS BEEN FILLED. 6/29/09 Joseph Wallace We have an immediate need for a Senior System Architect/Engineer to work at our Conshohocken, PA customer facility. In this position, you will be responsible for providing system architecture and engineering support to the GCCS-I3 program, and directly to the GCCS-I3 Lead Engineer. Your duties will include researching current and future technologies to advise on GCCS-I3 future architecture decisions, and be able to brief government agencies (including DISA, DIA, JDISS) on technical aspects of GCCS-I3. Your duties will also include system architecture, design and development of prototypes, translation of functional requirements into technical requirements, peer reviews of design/code, and general assistance to developers with design, development, testing, delivery, and support. The following are the Basic Qualifications for this position: Candidates must be US Citizens who are eligible to obtain a Top Secret/SCI security clearance. A Bachelor Degree and a minimum of 8-11 years experience in design and architecture, as well as Java, JavaScript, JSP, XML/XSLT, JMS, J2EE, EJB, web service, and relational databases is required. Candidates must have extensive knowledge in software design and development concepts, practices, and procedures utilizing Java/Web/Web Service Technologies, and excellent personal interaction and communication skills. Semantic Web technologies (RDF/RDFS++/OWL-Lite), RESTful web services, and WebLogic is a plus. Experience with automated test frameworks and JUnit are also a plus. U.S. Citizenship is required. Clearance Level: Ability to obtain and retain a Top Secret/SCI security clearance. Travel Requirements: 25% of time, to locations such as Washington, DC, and San Diego Corporate benefits include medical and dental with minimal employee subsidies, 401k, AFLAC, 20 Paid Time Off days in addition to 10 holidays. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 7. Title: Software / Systems Architect (Active Secret Clearance Needed, TS/TSCI Desirable) Location: Baltimore, MD Position Type: Full-time / Permanent Position Description: We have a number of opportunities for senior technologists at one of our client sites in Baltimore, Maryland. We are looking for mature, seasoned, senior technology professionals who are able to work within a large, dynamic organization. Candidates must have a software or systems engineering background, and be familiar with service oriented architecture (SOA) and/or large scale systems integration principles. The candidate must be familiar with working with developed software, and integrating commercial off-the-shelf software packages. Experience with traditional system / software development life cycles as well as Agile development methodologies is vital. Exposure to and understanding of all aspects or specific aspects of the development life cycle (e.g., engineering, design/development, test/integration) is important. Use of automated design, development, and test tools is also desired. The candidate must be able to work across all parts of the organization, develop a strategy and plan for the adoption and integration of the new technologies, processes, and tools, and coordinate the implementation with senior management and organizational leaders. Interested candidates MUST possess an active Secret clearance, TS/SCI desirable Critical Skills: (Any or all) • Requirements Analysis and Design, data mapping, etc. • Design Tools (e.g., Rational RSM, ALER, etc.) • DODAF Artifacts • Service Oriented Architecture and familiarity with Java implementations • Familiarity with heterogeneous data environments, data adaptors, and working with external content providers • Architecture experience with distributed systems • Java development experience • Various Java Frameworks (e.g., J2EE, JBoss, etc.) • Web services, portals / portlets, SOA integration experience • Systems architecture and design of large scale, distributed systems Corporate benefits include: 401K, Family medical and dental with minimal employee contribution, AFLAC, 20 Paid Time Off Days in addition to 10 holidays. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 8. Debugger Developer Enhance, test and debug GDB-based debugger for an advanced, highly dense multi-core architecture. Qualifications • 1-3 years experience with GDB internals, especially with the server side of the GNU debugger • BS or MS in Computer Science/Engineering • C/C++ and Linux/Unix experience • Computer architecture oriented • Strong analytical and problem solving skills • Good written and verbal communication skills • Ability to work in a fast-paced, schedule-driven environment • Flexibility and willingness to adapt easily to evolving requirements • Ability to work independently to solve difficult problems and implement solutions +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 9. Cluster Management Software Developer Design, implement, test and debug a highly reliable, distributed system. Qualifications • 3-5 years experience developing applications with a background on system software and/or distributed systems • Familiarity with BSD sockets API or distributed systems • Proven experience designing scalable and reliable software, and with parallel file systems • BS or MS in Computer Science/Engineering • C/C++ and Linux/Unix experience • Computer architecture oriented • Strong analytical and problem solving skills • Good written and verbal communication skills • Ability to work in a fast-paced, schedule-driven environment • Flexibility and willingness to adapt easily to evolving requirements • Ability to work independently to solve difficult problems and implement solutions ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 10. Control and Monitoring Software Developer - Contractor Design and implement a comprehensive suite of control and analysis tools whose aim is to monitor and maintain the proper health of a large-scale computing system. Qualifications • Proven full software development life cycle experience • 3-5 years experience developing complete applications in C/C++ • Proven experience developing C/C++ database applications using a major DB API: MySQL, PostgreSQL, dBase, DB2, SQLite, eSQL, etc. • Proven experience developing GUI interfaces in C/C++ with a major GUI package: wxWidgets, Qt, GTK+, MFC, etc. • Proven experience writing applications from algorithms and/or numerical recipes • BS or MS in Computer Science/Engineering • Computer architecture oriented • Strong analytical and problem solving skills • Good written and verbal communication skills • Ability to work in a fast-paced, schedule-driven environment • Flexibility and willingness to adapt easily to evolving requirements • Ability to work independently to solve difficult problems and implement solutions ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 11. Software Technical Support Engineer In this position you will focus on diagnosing, reproducing and fixing software issues. Additionally, you will be responsible for developing tools as needed to improve software development process. Responsibilities You will: • Serve as the first level of customer interaction for software bugs • Create reproducible test cases, file bug reports, and initiate delivery of fixes • Design and develop software tools (applications and scripts) to improve software development process Qualifications • Background in programming using C/C++ programming languages • Background in script languages: BASH, Python, Perl, etc. • BS or MS in Computer Science/Engineering • Computer architecture oriented • Strong analytical and problem solving skills • Good written and verbal communication skills • Ability to work in a fast-paced, schedule-driven environment • Flexibility and willingness to adapt easily to evolving requirements • Ability to work independently to solve difficult problems and implement solutions +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 12. Software Integration Engineer In this position you will integrate system software with a unique large-scale supercomputer hardware at customer sites. This includes installing system software stack, being principal point of contact with the customer, assisting the customer with programming techniques, performance enhancements, problem identification and resolution. Qualifications • System software installation experience • Extensive experience with scripting languages • Background in programming using C/C++ programming languages • Understanding of very low-level interactions between hardware and software • 1-3 years of operating system or numerical analysis experience • Ability to respond to changing customer priorities • Experience maintaining clear and detailed logs of system status, errors and hardware/software changes • Ability to travel to customer sites • BS or MS in Computer Science/Engineering • Computer architecture oriented • Strong analytical and problem solving skills • Good written and verbal communication skills • Ability to work in a fast-paced, schedule-driven environment • Ability to work independently to solve difficult problems and implement solutions ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 13. Software Testing Software Tester Design, implement and execute test plans for various components of system software. Qualifications • 1-3 years experience with white and/or gray box testing. Additional experience in other areas of software testing is considered a plus. • Proven experience understanding product requirements and functionality, in order to design appropriate test plans and test cases to verify features and functionalities • Proven experience reading, understanding and analyzing other developers' code (primarily C/C++) • Ability to identify bugs through systematic testing • Proven experience with scripting languages and other automation tools • BS or MS in Computer Science/Engineering • C/C++ and Linux/Unix experience • Computer architecture oriented • Strong analytical and problem solving skills • Good written and verbal communication skills • Ability to work in a fast-paced, schedule-driven environment • Flexibility and willingness to adapt easily to evolving requirements • Ability to work independently to solve difficult problems and implement solutions ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 14. System Administration Junior System Administrator Manage Linux, servers, multi-user compute notes, and Windows on personal workstations. Primary duties • Install and update hardware and software, perform routine maintenance • Evaluate, test and install hardware and software updates. Write or modify simple shell scripts. • Coordinate procedures with software engineers to minimize impact on their work environment. Maintain current knowledge of system administration best practices. Under supervision from Senior System Administrator, implement and maintain best practices in backup, user administration and security. • Monitor availability of external resource and act as first contact for outages. As time permits, assist Senior System Administrator in upgrading systems, system performance and procedures. • Other duties as assigned Required skills • 3-5 years experience in Linux/Windows administration, preferably on multi-user systems • 2-3 years experience with/knowledge of RPM-based package management • Bachelor's degree in Data Processing or equivalent, plus experience in a business/commercial environment • Background in Red Hat Enterprise Linux, preferably system administration • Familiarity with shell scripting and at least one other scripting language • Experience with installing and updating anti-virus software • Hardware knowledge sufficient to do first-level troubleshooting, installation of new devices, memory upgrades, etc. • Familiarity with networking hardware and terminology • Ability to work with end users of varying skill levels • Customer service skills • Organizational capability • Detail oriented and good at executing tasks on schedule despite distractions Desired skills • C, C++, and/or Python programming skills • Ability to create spec files and source rpms • Knowledge of additional Linux distributions • Experience providing reliable services to demanding clientele • Experience with imaging and image distribution • Database administration +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 15. Technical Writing Technical Writer - Contractor The primary deliverable for the position is technical manuals based on oral and written content from systems software engineers. The programming manuals will be used as the primary reference manual for our customers who are also very technical high-performance application programmers. These manuals are also intended to be used by the administrators of the system software, and therefore will also address ordinary day to day tasks and troubleshooting methods. Responsibilities In this position, you will be delivering a variety of documents such as application notes, user guides, and developer manuals ranging in size from 1-100+ pages. Your responsibilities will include but not be limited to: • Interacting with engineers, managers and teams working on advanced system software development under challenging release schedules • Responsible for the technical writing on a user-focused documentation of software products • Defining and applying required styles correctly and editing for clarity • Defining and following guidelines and formatting instructions • Participating in document reviews and inspections • Making revisions and edits as needed • Other related technical writing functions Qualifications • Demonstrable experience (+3 years) as a technical writer • Evidence of technical writing education credentials • Ability to write clearly and concisely, and create manuals from engineering specifications • Proficiency with computer and/or publishing tools • Be able to generate and modify text, tables and illustrations • Having experience with software end-users is a plus ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++…; Added by Joseph Wallace, VP of Technology at 1:20am on June 30, 2009

Blog Post: Interview with Laura Harlos, Alaska Airlines and Horizon Air: Added by Soapboxholland at 5:14pm on December 1, 2010

Topic: Meet Claudia Faust, "Pearls of Wisdom Delivered Not Only on Wednesdays": book Profile Email: claudia@improvedexperience.com Phone: 954-692-3553 OR 877-344-4300 Meet my friend Claudia Faust, Independent provider of recruiting services including executive search, professional staffing and passive candidate sourcing. As a recruiter and leader of corporate recruiting organizations for 14 years, Claudia Faust brings her passion for people and analytics to hiring and retention. Over the years she has recruited and managed staffing organizations for globally recognized brands such as T-Mobile USA, Amazon.com, Microsoft, Sprint PCS, and Burger King Corporation; her expertise includes executive search, staffing, recruiter development and training, metrics development and implementation, workforce planning, recruiting technology and vendor selection. Claudia took this opportunity as a featured member in our interview series to do something those who know her are quite accustomed to: she shared of herself for others, and in the most personal, poignant way. When you venture forward, her responses regarding home and history, - be it children, marriage, and career, - she shares the type of deeply personal and introspective flashbacks that good friends do on a warm summer night sharing a few spirits under a full moon. When all is said and done, you leave refreshed and empowered someone cared enough about you to entrust a part of themselves. For anyone who knows Claudia, it is a familiar take away in what it is to befriend her. She is entirely authentic and even more formidable if you recognize her wisdom is not solely pertaining to a certain day in a week. Truth be told, I look forward to conference season each Fall and Spring, it gives me an opportunity to see friends new and old, and in each venture I get a hug from my friend Claudia and that endearing smile that is so sincerely welcoming. Claudia is many things, not least among them a class act and someone who so consistently provides value to her industry. More importantly, Claudia is a friend to something far bigger than you or I - she is a confidante and mentor to the daily visitors of RecruitingBlogs.com, not to mention the spotlight featured guest sharing "Wednesday Wisdom" Improved Experience builds feedback portals to help companies measure and improve the engagement and retention of their best talent. From earliest contact and throughout the employment life cycle, the Better HiresTM suite of products measures and benchmarks critical indicators of workforce engagement, employer brand, and recruiting effectiveness. Improved Experience products are real-time and subscription-based, utilizing patent-pending survey technology. Sales, operations and customer support are provided from Dallas, Miami and Copenhagen Q&A with Claudia Faust Six Degrees: Tell us of your home world, Claudia. CLAUDIA: I currently live in Plantation, Florida, about 10 miles inland from Fort Lauderdale. I say “currently” because my husband and I speak often about other places we’d like to live, and who knows where we’ll be five years from now. My husband is a brilliant, kind, wonderful engineer, and we’ve been married for three years; it took me forever to find my match (you’d think that as a matchmaker I would have been better at choosing a life partner for myself, but that wasn’t the case for me), so he sits firmly at the top of the list of blessings I count every day. I also happen to think he’s the cutest boy in the world, but that’s another story. I didn’t know my husband when I moved to Florida six years ago, and the story of how we met is too good not to tell you. At the time I was actually dating someone else: an Italian Count I had met while on a cruise from Venice to Istanbul; I dated the Count for over a year while thinking long and hard about what I wanted next from my life. In the summer of 2003 I decided to leave T-Mobile and step headlong into his world; we traveled frequently between his homes and businesses in Italy and south Florida for many months before I concluded that this nomadic life was not for me; I missed my kids and my friends, and even my work -- alas, I was living someone else’s fairy tale; it seemed only fair to acknowledge it and move on. It was the middle of January by then, and I had a choice: I could return to Seattle, or stay in Florida for a while. I chose the second option (no brainer), and took a condo on the beach for a much-needed sabbatical. It was a life-changing four months: I ate when I was hungry, slept when I was tired, and even recruited a bit here and there to replenish my savings account. But mostly, I walked the beach for hours every day. Family and friends came to visit, and I began to feel like an improved version of my old self once again. It was at sunset on one of those beach walks that I had a chance meeting with the cousin of one of my neighbors, a dark-eyed Turk with a quiet smile and a European accent wasn’t easy to place (turned out to be Denmark, where he had spent many years on his own journey). We chatted for a moment and then I went for my walk, returning an hour later to discover that he was gone, but a note in a bottle was carefully tucked into my sandals. The rest, as they say, is history; we were married two years later at sunset on that same beach, and my life feels like it has come full circle. Our blended family is split between two continents: in Denmark it includes a son, two daughters, and four amazing grandchildren, and here in the US, two sons and two more amazing grandchildren. Note the underscore on amazing , and yes I do love being a Grammie. Last summer our family expanded again with the adoption of three feral kittens that have since domesticated well and taken over both the house and our hearts. Life suits me just fine these days. SIX DEGREES: Tell us about a day in the life, what is that eclectic past time that makes you tick? Make us believe, Teresa “We Hardly Knew Ye!” CLAUDIA: Travel is perhaps the most visible pleasure for me – it doesn’t matter where I go or how I get there: I can be packed in a heartbeat, and if I forget something they probably sell it there too. There are so many beautiful places to see in the world, and fascinating people from every culture to meet. How can my feet not itch to start the next great adventure? I’m not athletic by any stretch of the imagination, but my interests are eclectic; I like to bike, ski (the jet-, water-, and downhill variety), snorkel, sail, and go for road trips in my Z3 (straight six, open road, let the big dog eat…you know what mean). I’ve also started working on a dive certification this year because the Bimini Road is both in my back yard and on my Bucket List. I love baseball (to watch, not to play); hate pub crawls (although hanging out for a while is lots of fun); love dancing (took belly dancing lessons my first year in Florida); and learned to hate golf the minute someone insisted I had to keep score. Pretty much a classic Gemini. SIX DEGREES: How many years have you been in the staffing industry? CLAUDIA: It feels like a lifetime, but it’s only been 14 years. Even though I’ve run a software company for several years now I still tend to think of myself as a recruiter first. SIX DEGREES: How did you get started in recruiting? CLAUDIA: I took a job at an executive search firm in Seattle back in 1995. The owner wanted to train someone to do candidate development for his clients in the wireless telecom industry; I spent the next two and a half years working beside him on what I like to call my hands-on MBA. I didn’t know much of anything about how big business worked before I met Marc, and I soaked up everything he was willing to teach me. It was an excellent education, and I’m thankful for it to this day. In 1997 my curiosity about the software industry drew me to a consulting firm that placed contractors at Microsoft; it was my introduction to technical product development and the “back office” side of the Internet, and I grilled the developers and architects I placed there to understand how all the parts fit together. This is where I also accepted what a geek I am at heart: my recruiting library contains books like “C for Dummies,” and “From Cloud to Code” that opened for me the world of a well run software organization. There was no shortage of recruiting opportunities in the late 90s in Seattle; I was recruited to Amazon.com next (where at one point my work load exceeded 400 requisitions); rather than obsess over the obvious, I mostly focused on sourcing and headhunting executive talent for new lines of business. This part of my job was pretty funny, by the way. Recruiting as a function was new to Amazon at the time and there wasn’t a lot of respect for the role there yet. So I was instructed to “go find candidates for the executive team to talk to” – but new business lines were so top secret before launch that I wasn’t even allowed to know what they were. So calls to prospects were interesting to say the least (“Hello Fortune 500 Executive, we’re looking for exceptional leaders with full P&L experience to lead business lines that I can’t tell you about or I’ll have to kill you. Interested?”). Lucky for me the Amazon.com brand was powerful even then, and the doors that it opened with candidates were truly amazing. In 1999 I joined yet another great Seattle company, T-Mobile USA, where I had the good fortune of leading Corporate Talent Acquisition for several years. If my time at the executive search firm was an experiential MBA, T-Mobile was my final exam. TMO was in a massive growth mode that year that came to a screeching halt when the Internet bubble burst in the economic recession of early 2000, and then rebuilt with locomotive speed in the years that followed. TMO gave me hands-on experience as a recruiting leader; I worked with an amazing team of recruiters, and had a front row seat to the effects of both good and bad HR and recruiting practices on every functional area of the business. It was, as Charles Dickens penned, “the best of times and the worst of times” as the company grew from fewer than 10 thousand employees to more than 22 thousand in four short years, and simultaneously grappled with stunning turnover rates in many departments. There’s a silver lining to every cloud though, as what I learned there became the catalyst for product development that would follow at Improved Experience. SIX DEGREES: Tell us about your company, “Improved Experience” CLAUDIA: Improved Experience is the company I founded with Alise Cortez in 2006, to provide enterprise feedback solutions for HR and recruiting. Some of my biggest frustrations as a recruiting leader came from the incredible lack of data (and data collection systems, for that matter) that were available to feed the decision making process when allocating recruiting resources, or planning outreach initiatives. It occurred to me that if I could somehow capture feedback from all of the stakeholders in the hiring process – candidates, new hires, hiring managers, recruiters, even my boss sometimes – and present it in a simple and compelling way, I could put critical business intelligence into the hands of recruiting and HR leaders to measure and improve business performance. So we built an online “feedback portal” technology – a diagnostic platform that measures and manages perception in the hiring process, after onboarding, and throughout the first year of employment. It took two years to finish the engine and the interactive survey technology that feeds it. Since then, we’ve released two products: Get Better Hires, a tool that explores candidate and new hire feedback and engagement; and Make Better Hires, a tool that explores feedback from the internal business customer about Quality of Hire, recruiting services and support, and talent market conditions. SIX DEGREES: What single event had the most impact on your career? CLAUDIA: I don’t think that for me it was a single event; rather, it was the opportunity to see recruiting from so many different perspectives: executive search, contract agency, corporate recruiting and corporate leadership. Each has its own unique drivers for success, and that understanding has powerfully impacted my view of recruiting as well as the business solutions my company offers today. SIX DEGREES: Do you have a mentor? CLAUDIA: I’ve been fortunate to work for some great companies along the way, and some very smart people. Janice Dilworth hired me at T-Mobile, and I still consider her a mentor; I wasn’t sure if it would work so well at the beginning, because she was a veteran HR administrator and I had a lot of assumptions about HR that came from years of working in a third-party environment (the old “us versus them” mindset). Janice trusted my expertise when it came to setting a bar of excellence for the team, and I came to deeply to trust her abilities to set broader strategy and protect us from the politics inherent in really big, rapidly growing companies. I learned not only from her knowledge, but by her example. SIX DEGREES: How do you personally expect to facilitate change within our industry? CLAUDIA: I truly believe that if something can be measured, it can be improved. My work at Improved Experience is about leveraging perception to improve business performance. By creating a mechanism that collects and reports this data in a transparent and compelling way, we can deepen communication between all of the stakeholders: the internal business customers who drive the hire, the recruiters who make it happen, and the talented candidates and employees they want so dearly want to attract and retain. And if that helps to solve the problem of the dreaded black hole in recruiting, while building stronger businesses, I think we’ll have accomplished something amazing. SIX DEGREES: What inspires you as you continue in your career? CLAUDIA: I’m inspired by people who don’t give up, ever. Churchill once said, quite simply, “Never, never, never quit,” and I think that that is perfectly said. I’m inspired by the part of the human spirit that rises in adversity, that stands its ground, that finds courage, that clings to hope. My youngest son spent ten years in the hell of drug addiction; watching in horror, I was there with him. My first year as a recruiter was his first failed attempt at recovery; he was 14 years old at the time. He tried again to get clean when he was 18, and failed again. At 22 he tried a third time; 60 pounds under weight for his six foot frame by then, we all knew that he didn’t have many chances left. He finally did it, and remains clean and sober 4 years later. People who don’t give up are rock stars to me. SIX DEGREES: What is your next career goal? How do you expect to get there? CLAUDIA: You know, I still can’t believe I’m doing what’s on my plate today. In the past three years I’ve taken all I know of recruiting and built a couple of software products, filed a patent, and worked with developers all over the world to get it done. I still have two more products that need to be built to complete this suite of enterprise feedback tools. Who knows what will happen after that? All I can say is that I’m pretty darned sure I won’t be bored. Recommendations For Claudia “You have an amazing concept that will revolutionize the industry. Treating applicants with respect will allow a company to attract the best candidates, and maintain a large labor pool!” February 27, 2006 Kathy Gillen “Claudia is a very talented professional with the ability to make candidates feel relaxed during all phases. She follows up with candidates and lets him know the status in an inspiring manner whether the results are positive or not. Claudia is difinitely a champion among executive search professionals.” July 19, 2005 Jonathan Jordan, client “As an executive recruiter, Claudia shines! She possesses all of the technical skills and knowledge of a superb recruiter, as well as the innate ability to align with clients and candidates. Her even cadence and unfaltering delivery have earned the trust of top executives world-wide. Claudia reels-in candidates that had no intention of "leaving home". With Claudia you truly get what you pay for.” June 23, 2005 Christy Miller, Senior Manager of Talent Acquisition, T-Mobile USA “Claudia is the very definition of what recruiters can and should be. In a world where so much focus is placed on process, Claudia is always looking for the desired outcome and managing to it with her stakeholders. A true a thought leader in her field, and among the most genuine people I know. I would highly recommend as a trusted advisor.” May 21, 2008 Michael Gaul, Director of Compliance & Fulfillment, American Background “Claudia was a great leader for myself and the entire recruiting team at T-Mobile. Her leadership and support never faulted and her consultative skills are beyond reproach.” August 6, 2007 Nathalie Becker, Manager, Talent Acquisition, T-Mobile USA “Claudia Faust was more than my manager, she is my mentor. She is a strong leader and extremely relationship oriented. She truly understands the recruiting industry and how talent is a competitive difference for companies. She is strategic in her approach to bring people and opportunites together. I recommend her highly to do retained search work or consult on best practices. Judy Wright” June 21, 2005 Judy Wright, Employment Brand Manager, T-Mobile “Claudia implicitly understands both the art and science of ALL aspects of recruitment. She is an incredible coach and mentor and very generous with her time and knowledge. I can’t recommend enough to partner with Claudia for any recruitment related needs. You are guaranteed a positive experience and solid results!” June 21, 2005 Annie Rihn, Sr. Recruiter, Zillow “Claudia has shown time and again her ability to find not only the right skillset but also the necessary personal qualities for senior level positions. Her attentiveness to the process makes candidates feel honored to have been considered no matter what the outcome.” June 14, 2005 Sharon Fitzpatrick, SPHR (LION), Senior HR Manager, T-Mobile “I worked with Claudia at T-Mobile. She is an exceptional recruiter and evaluator of executive talent. In addition to her great senior recruiting work she put together very good processes to improve the evaluation process and make the interview experience better for candidates. Claudia is very knowledgeable, and just as importantly, is a great person to work with. I recommend her highly.” June 10, 2005 Randall Birkwood, Director of Talent Acquistion, T-Mobile “I am pleased to endorse Claudia on two counts. First, as my manager, she was easily the most professional, supportive, instructive, competent manager I have had in my 20+ years in the workforce. As a recruiting professional, she has the best command of executive recruiting I have ever encountered and is a true class act.” June 8, 2005 Alise Cortez, Technical Recruiter, T-Mobile…; Added by Dave Mendoza at 4:40am on March 9, 2009

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