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Comment on: Blog Post 'The Customer Is Always Right?': Wonderlic, Owner interview. At that point, as in the past, the decision to hire/not hire has been made. He's always going to use the Predictive Index whether the candidate comes from me or through his own network. He's used it for 3000+ hires and no matter what the level of trust he has in my judgement it will always be part of the process before he meets with a candidate. So the only real unexpected addition to the process, before that ridiculous call on Monday, was a conversation with the head of sales which certainly wasn't an odd request seeing as those two would work so closely together. The fact that this client consulted me before any move has ever been made with a candidate for positions in the past yet decided to reach out directly for this request tells me he knew what he was asking for was completely unethical and flat out wrong. Sandra, thanks for your comments as well. The problem is she had already spelled out a slightly more than bare bones marketing plan in the interview, which was well received. In fact It was a point of reference Owner made when he called me to deliver feedback. But in this case, Owner (delivered through CEO) made it known he wanted specifics after she took this week to evaluate some options because he wanted to see her work in action and "see how she thinks". You are right that she could have done all this and handed in a note from an attorney to protect herself and if this ever comes up again I will certainly put that suggestion on the table, as it is an excellent one. I might add that Owner is in the media world and writes some articles from time to time on different issues he encountered in business and how he dealt with them. He published one around Thanksgiving, in the middle of the hiring process of this marketing candidate, that had me wondering if I was really dealing with the type of client I want my name attached. This excerpt in particular stands out.... Years ago, and when I was starting one of my businesses, the customer that eventually would become our first client told us that he would sign the contract if we could “put his mind at ease” regarding the security of the data he was about to turn over to us. This individual was also making a visit to our office (his company was in Baltimore) and on numerous occasions he expressed concern about the security of his customer data. At the cost of a couple of phone calls and by rummaging through some junk piles left behind by a large company that had just moved out of our building, we were able to rig up a completely useless, but formidable-looking security camera. Complete with blinking red light. Had our prospective customer merely traced the coaxial cable, he would have soon realized that it went nowhere. But it hung above the door marked (and he did cost us about 20 bucks to have the sign made up) “Customer Data Room – Entrance to Authorized Individuals Only.” It sealed the deal. I read that over Thanksgiving and was uncomfortable with not only the fraud that was portrayed but the pride shown in perpetrating it. Looking back (it was only a month ago, mind you) I should have pulled out of the deal at that point because if he's going to fake security cameras and computer rooms to seal a deal he's obviously not against pulling some outlandish pranks for his own benefit. As with everything this was a learning experience and something I'll grow from, both as a recruiter and business owner …; Added by Keith Ferretti at 9:13am on December 23, 2010

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