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Blog Post: The Ultimate Guide on Knowledge Management: In This Article…; Added by Phil Strazzulla at 6:45pm on November 5, 2022

Blog Post: Building Customer Service Strategy in 2022 (Step-by-Step): Today’s business landscape is incredibly cutthroat, and the competition will only get more intense as time passes. Every company has its own game plan in this paradigm, but there is one thing that…; Added by Phil Strazzulla at 11:33am on November 3, 2022

Blog Post: First 90 Days in Recruitment Operations, an Interview with Peter Stein: In the recruitment world, most people are aware of the 'headhunters' – those who actively seek out and approach potential candidates with job opportunities. However, there is a whole other side to…; Added by Phil Strazzulla at 7:36am on October 20, 2022

Topic: Meet Barbara Ling, RiseTrends - "I'm In The Make Things Simple Business": eries please click here. • Barbara Ling, Author of RiseTrends, “All Around Deity of Internet Smart Moves” in addition to Trainer, Dog Trainer, Karate bundle of ferocity • Location: Monmouth, NJ • RecruitingBlogs Profile • Linkedin • Facebook • Twitter • Company Website • Personal Blog • Community Volunteering: Unofficial photographer for dojo/high school band • Personal Causes: Animal Rescue • Office Number: I don’t do phones – I do skype. Barbara.ling • Personal Email Barbara Ling is a "Deity of Internet Smart Moves" She has been both an Entrepreneur and Internet recruiting pioneer since 1997. She was one of the original Master Trainers of demystifying online recruiting. She has since extended that concept to teaching individuals how to become an authority in their niche (Income Fitness). Barbara is an author of over 25 books and ebooks on entrepreneuring, Internet recruiting, marketing and business. She was spotlighted by Microsoft Corporation as the Small Business of the Month. *Over-delivering is her trademark!* She offers free resources like those found at her Virtual Coach Income Fitness Community at http://www.virtual-coach.com/forums/forums.php Q & A with Barbara Ling Six Degrees: Tell us of your home world. BARBARA I’ve been married now for 16 years to the most wonderful man on the face of the planet, and have plethora of kids that range from the ages of 13-going-on-18 down to 6. Additionally, the Ling Clan hosts 2 mooses (okay, moose-sized doggies) and 12 Twitter Budgies – you can read more at http://www.squidoo.com/barbaraling . If you were to consider one key word to describe my family, it would be “character-building.” I always view any problems encountered in life as misunderstood opportunities that are craving to teach us something, and instill that view in my family as well. Six Degrees: What do you do for personal fulfillment BARBARA Gosh, where to start? During my venerable lifespan, I’ve dabbled and/or mastered: • Stained glass design • Telephone insulator collection • Computer hacking/security • Dog training • Teaching kids to read • Playing the trumpet • Hustling kids in video games (okay, that was in college ) • Karate • Twitter Budgie Mastering • Video making and parakeet humor -- among other things! When I was 14 years old, I was a professional comedy dog trainer and visited many nursing homes and hospitals across NJ. My doggie back then was a German Shepherd/Collie mutt, and we specialized in bringing smiles to people who otherwise led a very depressing life indeed. And would you believe, I’m one belt away from earning my black belt in Gojuryu karate? It’s true – right after the Virginia Tech Massacre, I realized that while I might have taught my children everything about academics, their education was sorely lacking in street smarts/get-out-of-the-way abilities etc. So I signed up my entire family for karate and we’ve been progressing together ever since. Six Degrees: How many years have you been in the staffing industry? BARBARA Teaching/training-wise, since 1997, when I started generating high SEO for local recruiters, Recruiters Online and teaching recruiters how to find quality resumes for free on the Internet. Prior to that, however, I also dealt with recruiters on the other end (as I was a consultant to Bell Labs and AT&T after taking the buyout package in 1995). Six Degrees: How did you get started as a recruiter? BARBARA It was a stark and dormy knight. I started as a recruiter back in 1997 (prior to teaching) when a local NJ recruiting company asked me to help them quality local techie folk for places like AT&T and Bell Labs. I quickly realized that I far more enjoyed the thrill of the hunt rather than using a (gasp!) phone to talk with candidates, so I started focusing my skills in the training/SEO area entirely. The owner of this particular company was good friends with my husband, and he had heard that I was a wizard with Unix and security. At that time, he was LOOKING for people with my skills, and asked just how I would go about finding them. The rest, as one would say, is a most magnificent history lesson indeed. Six Degrees: What single event had the most impact on your sourcing/recruiting career? BARBARA Achieving an 8-fold increase in the SEO visibility of Recruiters Online at http://www.recruitersonline.com . You have to remember, I started building webpages back when Mosaic was released (ie, Netscape Version 1.0). Here’s a fun fact – did you know that back then, if an image was included in a webpage that DIDN’T exist, the browser would STOP loading until you acknowledged this horrible omission? It made for humongous, long-loading pages back then, I’ll tell you that. Do you have a mentor to whom you attribute your overall outlook on recruitment, capabilities, and/or model your career after? BARBARA But of course – Bill Vick, the undisputed sage of everything recruiting online. Bob Larson has also been inspirational to me too. I remember first meeting Bill back in 1998 – he was visiting NJ for the NJ Staffing association meeting. A dynamically brilliant guy, he ended up securing my services for providing SEO to Recruiters Online. Funny thing too – the next year, I was speaking at that convention. I will never will forget that. Six Degrees: Tell us about the “Barbara Ling” engine – tell us what those pistons are churning out on a daily basis! BARBARA Nowadays, I’m a powerhouse of one (count ‘em, one!) and focus on teaching people how to use the Internet to their best advantage (recruiters, business folk, career peoples, etc.). I am responsible for everything regarding my brand – writing my products, designing the copy, setting up the websites, generating the high SEO, supporting my customers, and the like. This is one of the reasons why I’m always up and about at 3am; it’s the best time to simply get things done WITHOUT having to deal with a passel of kids, 12 chirping Twitter Budgies and 2 mooses to boot. Six Degrees: (A) What other companies' recruiting operations do you admire or have heard are best-practice examples? BARBARA Maureen Sharib, Jim Stroud and Shally. (B) In what aspects are they superior? BARBARA Maureen embraces the phone (something I can NEVER do). Jim is a master at podcasting and getting the word out… and Shally, well, he’s SHALLY. And when you’ve said that, you’ve said it all. Six Degrees: Tell us about your broader involvement within the staffing industry: BARBARA LING I offer help via my blog and forums at http://www.virtual-coach.com/forums/forums.php I’ll also lend a hand when colleagues ask for assistance regarding their web design or how to find candidates online. Nowadays, I’ve broadened my focus to embrace the small business niche as a whole. I’ve learned that no matter in WHAT business you might have online…..some things will never change (the need for quality customer care, how to design an effective website, where to go for help online, etc.). Six Degrees: Can you detail how the recession has affected your particular industry niche? BARBARA For me, it generally hasn’t – people STILL want to be profitable online. But! For my recruiting customers - I’ve noticed quite the shift indeed. Many recruiters have abandoned the field in hopes of finding more profitable venues and are more open to different lines of work. The big-billers, of course, know how to weather the storm, but for others…the field was rapidly depleted of the individuals who weren’t in it for the long haul. Unemployment has become rampant, and yet at the same time, individuals are even more leery about where they spend what they still have. Thus, even recruiters who tried becoming job coaches instead found difficulty in employment as well. Six Degrees: Aside from simply the generic term “Networking” what specific efforts have you made on your own behalf, or on behalf of colleagues to broaden your opportunities. BARBARA I’ve been branding both my name and my sites now on Twitter, Facebook and other social networking platforms quite prominently. I use resources like Ping.fm and Social Oomph to get the word out. Not only that – because forums are great communities, I started my own at http://www.virtual-coach.com/forums/forums.php . To do that, I had to teach myself how to run the entire exciting thingee – that was character-building in the extreme! But I always say, “Fear is the main thing that prevents success” And I refuse to let such a damaging emotion sideline my efforts. Now, back when I was heavily involved in teaching recruiters, I would frequent sites like http://www.ere.net and the various Ning groups as well. I find those resources to be stellar in assisting recruiters to maximize their bottom line; http://www.recruitingblogs.com and http://magicmethod.ning.com are two excellent current-day resources too. Six Degrees: Given your own Trial and Error experiences as a Networker, what advice do you have for your peers on what NOT to do? BARBARA Got a couple of years? Here are some of the top tips I can offer: • Do NOT spam your blog for SEO. • Do NOT promote your C++ job opportunities to hard-core sys admins (I still get offers for that!) • Do NOT write anything that you’d be ashamed your children found out • Do NOT be arrogant online, but DO be confident • NEVER apologize for your own personal greatness • Do NOT EVER talk bad about your competitors. Compare and contrast instead. • Showcase WHY you’re the recruiter of choice – walk the walk you talk. Remember, it’s NOT enough for you to just make the placement. Theoretically, ANYONE can “make a placement”…but that’s a single, short-term goal indeed! You want the candidate to RECOMMEND you to THEIR friends as well. If you choose to get known for your superior customer service (read – you SOLVE potential candidate issues instead of treating them like a commission check), your reputation will spread like wildfire in a GOOD way; the candidates will do your marketing for you! Six Degrees: What is your next career goal? What do you need to do to get there? BARBARA I’m shooting for Empress of the Galaxy but will be willing to accept “All Around Deity of Internet Smart Moves” , in other words, the ultimate AADISM. I plan on becoming THE authority of choice when it comes to maximizing one’s business profits online. Recruiting, after all, is a customer service adventure – it should be hands on from the beginning to the end. And the Internet allows anyone to showcase themselves as THE recruiter of choice; it’s simply a matter of taking advantage of what’s out there an seamlessly adding it to your business online.…; Added by Dave Mendoza at 3:32am on December 14, 2009

Topic: Meet Holly Lee, Engineering Staffing Consultant at Google: ld look at recruiters to get the job done with a magic wand, instead of educating us on what type of skill sets/person is needed to fit into their team. The reality is, it takes a recruiter time to earn credibility from any manager/employer. At the end of the day, I still have to compete with fellow recruiters on meeting the numbers---yes, the numbers are still there! • Holly Lee • Front End Engineer Recruiter at Google • RecruitingBlogs Profile • Linkedin • Facebook • Favorite TV Shows: Grey's Anatomy & Food Network • Fan of the following: Lakers! • Admirer of : Shally Steckerl and JobMachine Cheatsheets • Quote: "Never letting the competition define you. Instead, you have to define yourself based on a point of view you care deeply about. –Tom Chappel" • Community Volunteering: SGI Buddhist community in Silicon Valley • Email • Phone: 510-754-2401 ** Currently recruiting top Software Engineers in Test** Q & A with Holly Lee Holly Lee is a Corporate full cycle technical recruiter based in Mountain View, California. Her staffing areas of expertise are in applications (software engineers, developers, database administrator..etc.), network infrastructures (CCIE, network security, systems engineers, windows/linux/unix engineers), cold calling directly into companies for recruitment, in-dept internet search, and building excellent relationship with passive candidates. She has worked at prominent Silicon Valley companies such as TEKsystems, Nokia, Microsoft, and is currently a front end engineer recruiter at Google. Holly inhales adventure, be it as a global traveler or diving from planes. Before joining Google in January of 2010, she took a month off to see her family in Vietnam. Traveling helps rejuvenate her energy from becoming one of the top producers in her industry. She is also involved in the women's basketball league, tennis, an expert hiker, and her next vacation destination is to tour Europe. Six Degrees: Tell us of your home world. Holly: I am lucky enough to still own a nice and quiet place in the Silicon Valley. Aside from being a workaholic, I LOVE food! I have tried all of Google's chefs specialties, as well as venturing out to new restaurants in this beautiful Bay Area, CA. I am a people person inside out of work---I like to host dinner parties just to have an excuse to eat. My family are in the East Coast, which I keep a close relationship with. My new family addition will soon be a cat (calico). If I have spare time, I enjoy reading up on my Nichiren Buddhism practice, meditation, yoga, and hiking to keep my body and mind healthy. I am also doing volunteer work in helping technical and non-technical professionals with their resumes and to be a guidance for them to seek employment opportunities. One of my to-do things is to volunteer in a community kitchen to serve the homeless. The staffing industry has a high caliber and it is a very competitive environment. I have keep a daily workout and eating routine in order to stay ahead of the game. We are still under a recession---no need to stress, just network or I would recommend SKY DIVE---this would really take your mind off your worries! Six Degrees: How many years have you been in the staffing industry? Holly: I started recruiting in an agency back in Portland, OR in 2002. I placed help desk support, CRM, office admins, R&D, and infrastructure positions. I have a combine of 7 years in agency staffing full cycle recruiting and business development, and 5 years of in-house (tehcnical and healthcare). Some of my clients in the technology verticals includes: Siemens, SAP, GM, Tyco Electronic, Juniper Networks, and Otis Spunkmeyer. My passion is to help hiring executive to execute their projects by hiring top engineers for the specific skill sets. I also enjoy putting a recruiting strategy in place and leading a team of sourcers/recruiter to meet hiring demands. As much as I enjoyed working for agency staffing, I have learned that my passion is more towards building great relationships with all the hiring committees. Recruiting for an in-house environment has taught me to become even more detailed, efficient, and still have to be on top of my game. At the end of the day, I still have to compete with fellow recruiters on meeting the numbers---yes, the numbers are still there! My ultimate career goal is to become a staffing executive for a software company, and to learn what it takes to be a good leader. At this point, I was fortunate to have a project at Google and the opportunity to know what it takes for a company to raise to very top, like Google. I am where I should be in my career at this time. Six Degrees: What single event had the most impact on your sourcing/recruiting career? Holly: Every company I've worked for has their own ways of recruiting, and I have learned the different styles throughout each employment. For example, in the agency world, I really like the aggressive cold calling in hitting the numbers, yet finding quality in the middle of the madness. We also attended career fairs and connect with local Universities for to market our open opportunities. The in-house sourcing/recruiting is also affective, as they also have their systematic ways to find the best candidates. What I like most about in-house is that we have more time to focus on the quality hiring vs focusing on hitting our numbers in the agency world. One of my favorite tools to source for engineers would be LinkedIn or LinkedInRecruiter for best results. Six Degrees: Do you have a mentor to whom you attribute your overall outlook on recruitment, capabilities, and/or model your career after? Holly: I am currently seeking a mentor---any takers? Most of my jobs has been "pick up and roll with it". Six Degrees: Tell us about your most recent gig as a front end recruiter at Google, Holly. Holly: I am based out of our Mountain View office, but am supporting hiring managers in the Western Region, as well as our New York office. My focus is recruiting for all levels of software engineer in test. Meaning, I am looking for software engineer that is an expert in coding C, C++, Java being the main requirements, and those engineers should have experience in development software test tools: automation Six Degrees: What talent niche groups do you target and are these particular talent areas specialized under your review? Holly: My current niche would be top engineers/scientist. Again, LinkedIn is very user-friendly when it comes to locating any groups in the recruiting arena. I make myself marketable in all the SE groups and keep a closer eye on experience engineers. Six Degrees: What types of training in sourcing/ recruitment are available to you and have you taken advantage of? Holly: In the past I have taken a few of Shally Steckerl and Dave Mendoza’s sourcing tips/training. I have also attended AIRS training classes. Six Degrees: What recruitment software tools do you use in your day to day recruitment activities & do they translate effectively within all of the different countries where you recruit? Holly: Google and LinkedIn search engines for Boolean searches. I also utilize internal ATS and sourcing systems. Six Degrees: How did your expectations of being a recruiter compare to the actual, first time you got on the phone or in the cubicle? In your opinion, how do people's assumptions about our vocation differ from reality? Holly: My first impression of being a recruiter was frightening! I was nervous to get on the phone, as it was in a call center type environment back in the agency world. Especially recruiting for technology, which was not as easy as healthcare since my background was a chemistry tech prior to my staffing career. The reality is---if you have done a full cycle recruiting job in an agency setting, you can do any sales or recruiting job! Six Degrees: Have you been involved in broader industry events as of yet? Holly: No, but my favorite event would be the Web 2.0 in San Francisco. Six Degrees: What are the most common themes of strategic and/or tactical mishaps involving past or present HR/Staffing org? Holly: I think hiring executives at times don't give the staffing team enough credit for the work that we do. When a manager needs to meet their project deadlines, they would look at recruiters to get the job done with a magic wand, instead of educating us on what type of skill sets/person is needed to fit into their team. The reality is, it takes a recruiter time to earn credibility from any manager/employer. RECOMMENDATIONS “Holly worked with me on the Microsoft account as a consultant and I can tell you that she is very professional, has a great attitude and a solid grasp on technical recruiting. My team only works virtual and I know it is tough to get folks that you can trust to work from home, but I can tell you that Holly is an incredibly hard worker and very well connected for networking.” Ryan Phillips, former Sr. Research Recruiter (working on Windows positions), Microsoft “Holly's work and personality is a pure example of efficient energy. Holly and I are working together to bring top level expertise to Microsoft and Holly's energy, enthusiasm and ideas are boundless. She is always willing to step up and take on tasks as well as to be there as a mentor for those around her. Holly also has her eye on delivery. Because she is goal oriented all her efforts are pointed in the direction of the end result whether that be cheering up a co-worker or closing a top level recruit. It has been a pleasure working with Holly and I highly recommend you get to know her.” Christine (Crane) Barrow, former Vice President, TalentBridge International “I have worked with Holly Lee for the few months at the Nokia Research Center in Palo Alto, CA. Holly is very personable...able to get along with everyone. I was amazed at how quickly she was able learn all of the Nokia processes. Holly helped with all of our intern recruiting and she always kept me in the loop of everything that was going on. She is very knowledgeable and is always willing to go the extra mile. I would definitely recommend Holly!” Sonia Kim, University Relations Specialist, Nokia About Dave Mendoza Dave Mendoza is an award winning blogger, global speaker and sourcing consultant. He served as an Adjunct Faculty member at JobMachine.net, and is a corporate partner to RecruitingBlogs.com Few in the recruiting business take “networking” more seriously or pursue it more passionately. Dave has been spotlighting the stories of staffing thought leaders and practitioners in the trenches for several years to highlight achievement and innovation. Read more at SixDegreesfromDave.com…; Added by Dave Mendoza at 12:38am on February 22, 2010

Topic: Jumpstart Your Talent Recovery: An Insider’s Look at the Outside Staffing Option: /www.onrec.com/conferenceusa/ Linda Lutton, a Project Leader at Futurestep, will be speaking at the onrec.com Online Recruitment Conference & Expo 2010, to be held at the Donald E Stephens Convention Center, in Chicago from September 14-16, 2010. More recruiters find themselves facing growing hiring needs while struggling with reduced internal talent resources. With over 18 years of RPO and Recruiting experience Linda will share proven methods to relieve some of the current resource hurdles in her session: Jumpstart Your Talent Recovery: An Insider’s Look at the Outside Staffing Option. With over 40 expert speakers at onrec Expo 2010 this will be one of the many great learning opportunities for the attendees. onrec Expo 2010 provides a thriving network and exposition hall packed with the latest tools and services to help your organization hire the best, and is highly regarded as the “must attend” recruitment event of 2010 where corporate recruiting practitioners and thought leaders will educate hundreds of attendees with cutting edge training (HRCI Credit pending) on innovative sourcing, screening and recruiting techniques and technologies. onrec Expo 2010 will bring together global delegates and exhibitors involved in recruitment to share their common interests, provide a business driven networking environment, and stimulate discussions, debates, and beneficial partnerships. Session Description: As the economy shows signs of recovery and companies begin hiring again, talent planners often find themselves facing growing hiring needs while struggling with reduced internal talent resources. If you find yourself facing this dilemma, outsourced staffing provides a compelling talent strategy option, but there is no single provider or formula for success that’s right for every situation. In this presentation, Linda will share valuable lessons from more than 20 years in the recruiting industry, working from both the buyer and provider sides of the outsourced staffing function. From experience, she will provide practical insight that can help you better understand your needs, ask the right questions, and drive the right decisions for your talent organization. This presentation will cover critical areas of interest, including: · Risks and Rewards: Where Companies Succeeded and Where they’ve Gone Wrong? · Establishing Goals: Understanding Your Needs and Setting Realistic Expectations · Making Sense of the Options: Contingent Search, Retained Search, On-site/Off-site Recruiters, Projects, RPO · Things You May Not Have Considered: Near-term vs. Long-term Effectiveness, SLAs, Communication, the Real Meaning of Scalability, and other Important Insights Speaker Bio: Linda is responsible for managing client relationships working with notable enterprise such as Fonterra, FBI, Conoco Phillips and General Mills. Prior to joining Futurestep she spent over 18 years in the recruiting industry, managing RPO teams on the service provider side for Bernard Hodes and on the corporate side was responsible for bringing an RPO solution back in-house for the Hershey Company and led the evaluation, implementation and management of an RPO solution for Storage Technologies. About Futurestep Futurestep is a Korn/Ferry Company and a leading global talent acquisition solutions provider, helping companies build and implement strategies for improving their talent acquisition operations. Key areas of focus include Talent Acquisition Consulting, Recruitment Process Outsourcing, Project-Based Recruitment and Mid-Level Recruitment. With operations on four continents, Futurestep provides the experience and expertise to address the most pressing talent acquisition challenges facing companies today. To learn more, visit www.futurestep.com. About onrec Expo: onrec Expo is Onrec.com’s annual international recruitment conference featuring a wide range of over 25 industry specific topics from more than 40 of the top thought leaders and industry experts - and with the 2009 acquisition of Kennedy Information's Recruiting Conference and RecruitingTrends.com, onrec Expo has effectively become the must attend recruitment conference of the year. A division of the Tarsus Group - an international B2B media company creating industry-leading events, publications and online media since 1998 - Onrec.com is the world's leading information resource for Human Resource and Recruiting professionals, and is the accompanying website to Online Recruitment Magazine, which takes an in-depth look into recruitment and industry suppliers - helping corporate recruiters, recruitment agencies, and suppliers find the best resources available through a range of media and services. A growing portfolio supported by Tarsus Online Media, features educational and networking products in the talent management, HR and recruiting sector including; TalentManagementTech.com, RetentionInstitute.com, TheRecruitingConference.com, RecruitingTrends.com, and Onrec.com. Start onrec Expo 2010 by joining our great line-up of leading experts on online sourcing. Expand your understanding of the proven tools, techniques, and strategies to deepen your talent pool and optimize your sourcing channels, by attending the preconference Sourcing Summit: http://www.Onrec.com/conferenceusa/pages/sourcing_summit1 For an overview of all Onrec session topics visit: http://www.Onrec.com/conferenceusa/pages/session_descriptions For more information on all of the speakers participating at this event visit: http://www.Onrec.com/conferenceusa/pages/speakers For more information on the Onrec.com Online Recruitment Conference & Expo 2010, contact Anna Brekka at anna@Onrec.com or go to www.Onrec.com/conferenceusa…; Added by RD Whitney at 4:13pm on June 30, 2010

Blog Post: One Easy Tip To Instantly and Easily Increase Productivity: One Easy Tip To Instantly and Easily Increase Productivity

Okay so here…; Added by Stephen Hart at 6:58am on April 3, 2013

Blog Post: Advice For New Recruiters Starting A Career In Recruiting

If you are new to recruiting don't skip over this. If you've…

Added by Clinton Buelter at 11:03am on September 15, 2015

Blog Post: Bounce Rate: The Most Important Recruitment Metric (Virtually) No One Is Tracking: Added by Joel McLean at 12:48pm on October 21, 2015

Blog Post: The Best Virtual Gift Ideas for Your Remote Employees and Coworkers: If you are reading this right now, then there’s a high chance you are frustrated because you can’t seem to find the best virtual gifts to get your remote workers. You are probably even more…; Added by Phil Strazzulla at 3:55am on November 3, 2022