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Blog Post: Guess what? Candidates are customers too!: Added by Greg Savage at 6:10pm on February 16, 2010

Topic: Transcript - Talent Talk Cafe: Week of Nov 10th - Suzy Tonini on Competitive Intelligence: ollow and would appreciate any feedback to know if its something that we should continue to do. So, sit back, grab a coffee and enjoy the conversation! Don't forget to join us and participate in the live Chat each week on Tuesday's and Thursday's at 3pm ET / 12pm PT. Susan Burns Hi Everyone! Stick around for Talent Talk Cafe with Suzy Tonini - topic is compeititve intelligence. Starting in 5! 1:59pm Irina Shamaeva Hi 1:59pm Suzy Hi everyone 1:59pm Maureen Sharib Hi Suzy. 1:59pm Maren Hogan Hey Suzy! 1:59pm Suzy Susan will you be the emcee here please? 1:59pm Susan Burns Hi Irina - Hi Suzy - Hi Maureen - we'll begin in a few 2:00pm Slouch Hey Suzy, Thanks for spending an hour with us 2:00pm Dorothy Beach CI was whart caught my eye 2:00pm Irina Shamaeva I'm Suzy's follower on twitter - enjoy it, very informative 2:00pm Suzy Hi Maureen, Irina, Maren and Jason-nice being here virtually 2:00pm Susan Burns Hello Everyone! Its time for Talent Talk Cafe! Our special guest host today is Suzy Tonini from Deloitte 2:00pm Amybeth Hale Hi Suzy! 2:00pm Susan Burns A couple of things and then we'll get started 2:00pm Suzy Hey Amybeth! 2:01pm Suzy So I'm just going to say one big group hello 2:01pm Susan Burns You can click on Chat in the blue nav bar to pop the chat out and make it bigger and easier to follow 2:02pm Susan Burns Also, if you haven't already heard......drumroll.....Talent Talk Cafe is now on twice a week - Tues and Thurs with 6 fabulous new voices and another one to be announced soon! 2:02pm Susan Burns Our guest host today - Suzy Tonini - is a wealth of information! I learn something from her every week thanks to all her fab tweets! 2:02pm Suzy Cool beans! Can I ask a few questions to your group then? 2:03pm Susan Burns Take it away Suzy! 2:03pm Susan Burns Hi Amybeth! 2:04pm Amybeth Hale Hello Susan :D 2:04pm Suzy BTW:Tweets are 140 chat msgs on Twitter in case you dind't know that by now. One of my fav tools for gathering CI. OK for you TPR'sdo you add value by providing CI to your Clients? If so, what do you provide and what tols do you use? 2:04pm Suzy excuse lame spelling 2:04pm Susan Burns What are TPRs - exscuse the lame acronym knowledge ;-) 2:05pm Jeff Gauthier third party recruiters 2:05pm Susan Burns Thanks Jeff! 2:05pm Suzy Was that too big of a question....?Yes, Third Party Recruiters/Agencies etc 2:05pm Shannon Myers yes and no 2:05pm Eric Gilson We provide CI information regarding salaries to our clients. We use the phone as a tool to gather the information. 2:05pm Jeff Gauthier as a tpr, we share salary/offer info as appropriate from competitors 2:06pm Shannon Myers Agreed more info as related to marketing the position - salaries, benefits, etc 2:06pm Suzy So you wouldn't provide org charts of sorts as an added value? 2:06pm Shannon Myers with names or just to show structure? 2:07pm Suzy well, names are always juicier;-D 2:07pm Jeff Gauthier we would be more inclined to keep that to ourselves 2:07pm Irina Shamaeva We get paid on a contingency basis. I wish we were also paid for providing CI 2:07pm Eric GilsonIt's not that I wouldn't, I just don't currently 2:08pm Kay Hi All, can sombody tell me how do i remove a blog? 2:08pm Paul DeBettignies I share who is hiring, laying off, new products, news not yet out in the community 2:08pm Maureen Sharib I think it's a BIG income area that sourcers can tap into (if they're so inclined). 2:08pm Shannon Myers I think more CI is offered depending on relationship you already have with a client and whether it is for a new position you are recruiting for or more general 2:08pm Kay I mean I posteda blog a couple of days ago now I want to delete it from my page 2:08pm Susan Burns Hi Kay - you can write to Jason through his profile. This is a scheduled chat so they'll be focused on set topic 2:09pm Suzy OK- for corporate recruiters then-is there a CI function w/in your company and do you gather primary research info (phone) and disseminate back to your team and leadership? 2:09pm Kay oops!!! 2:09pm Suzy Thanks Maureen- good point 2:09pm Suzy Paul- that's good stuff you are sharing 2:09pm Dorothy Beach No CI function and yes primary info is given back to team 2:10pm Paul DeBettignies (but I do keep theorg chart to myself) 2:10pm Maureen Sharib CI could be a direct link between recruiting and business devt with outreaches to devt and marketing. 2:10pm Irina Shamaeva Suzy, we work with 2 of your competitors and our relationships with them are good very structured. 2:10pm Irina Shamaeva good but 2:10pm Dorothy Beach Most companies aren't organized to receive much from Recruiting( 2:10pm Suzy Dorothy-can you expand on that thought? 2:11pm Maureen Sharib Most companiesdon't tHINK about what information recruiters and sourcers come across on a daily basis... 2:11pm Paul DeBettignies or that it is as valuable as it is 2:11pm Maureen Sharib Zakly 2:11pm Susan Burns Often recruiting doesn't offer up the info to the right people though - they have to take the lead sometimes 2:11pm Dorothy Beach I meant as far as CI is concerned. 2:11pm Susan Burns If you have the knowledge but don't share it ....who would know to ask? 2:11pm Suzy Yes- so in essence a structured CI function that works hand in hand with recruiting would be ideal, correct? 2:11pm Maureen Sharib They don'tknow howtohANDLE the information for the most part - how toact on it - a lack of criticalthinking IMO 2:11pm Paul DeBettignies yes 2:12pm Irina Shamaeva Yes 2:12pm Eric Gilson I guess that we do provide information on some of our clients competitors. Which verticals or horizontals consulting firms seem to be hiring in. But I would hope that they would already know who they are competing with out there? 2:12pm Suzy Eric- you'd be surprised 2:12pm Paul DeBettignies I know of a big company here in Mpls that calls it the rumor mill. They ask recruiters to pass on any information they ehar about to the VP operations 2:12pm Dorothy Beach No place in an ATS that can capture it and then be serached for - it miiht be illegal to even put it in there? So where to put it? 2:12pm Maureen Sharib My thots zakly Suzy! 2:12pm Susan Burns Suzy - how do you see CI intersecting with workforce planning? 2:12pm Eric Gilson SAP for example.... 2:13pm Suzy Paul- well, that's innovative! 2:13pm Maureen Sharib Illegal? 2:13pm Paul DeBettignies nothing formal, just pass it on 2:13pm Suzy Susan- can you maybe rephrase? 2:13pm Maureen Sharib Big audience today Suzy! 2:13pm Suzy HA! Thanks Maureen 2:14pm Susan Burns As you see CI working closely w/ the recruiting function do you also see it working closely with the workforce planning group or person? 2:14pm Eric Gilson How do you use and distribut CI internally Suzy 2:14pm Suzy Dorothy- hmm...yes, good point. ATS might not be the spot for CI-perhaps a newsletter? 2:15pm Suzy Eric- that's for me to know and for you to find out:-0 2:15pm Dorothy Beach I am thinking of risk for a company to let that out - advice on how to handle that kind of info? 2:15pm Susan Burns Suzy - are sharepoint sites being used too? 2:15pm Dorothy Beach Adding this info to a Sharepoint site that has hiring manager access? 2:15pm Suzy Susan- I see CI being used pretty much in all functions of a company. Yes, I've heard of internal Sharepoint sites being used 2:16pm Shannon Myers I would think some CI would be vital to attracting/retaining talent and has to be discussed somewhere 2:16pm Susan Burns what about CRM? Could it be set up to manage the info as well? 2:16pm Suzy I would like to hear fromothers on Dorothy's question...? 2:16pm Irina Shamaeva Suzy, we talk about CI and hopefully we all understand it similarly - but would you mind saying a definition, or listing items? 2:16pm Dorothy Beach You mean CRM like Salesforce that others have access to? 2:17pm Suzy Irina- competitive and business intelligence- what your competitors are doing, hiring, firing, planning on doing, salaries, benefits etc 2:17pm Dorothy Beach Before I forget there is Paul Houston - from SCIP - who specializes in Recruiting and CI 2:17pm Susan Burns Dorothy - yes but access can be protected if needed/desired 2:17pm Irina Shamaeva Thanks 2:18pm Suzy Paul Houston- well check him out- I too am amember of SCIP 2:18pm Suzy Society for Competitive Intelligence Professionals 2:18pm Suzy So how does your company leverage CI to source candidates? 2:19pm Suzy And- when does gathring CI become unethical, in your opinions 2:19pm Dorothy Beach Right now it is the simple stuff - layoff reports, industry reports, analysts reports ... 2:20pm Susan Burns Suzy - do you like what LI is doing with the corporate beta project - is it a good CI resource? 2:21pm Irina Shamaeva We know the competitors and what they are good at so look for candidates there; know when they are about to layoff or are being acquired etc 2:21pm Paul DeBettignies I found staying within my ethics is simple. I always ask people, "what do you know" 2:21pm Dorothy Beach If you go to a new employee and he/she is apporached about their last company but doesn't want to talk about it - the recriter/CI person might push for info too hard - then it might be unethical 2:21pm Paul DeBettignies rarely have to dig further although I may be missing the "really" good stuff 2:21pm Suzy I like what LI did very much- it's not 100% but it certainly gives you som good basic data to work off of 2:22pm Susan Burns Curious - if your working with a prospect that easily offers up info - how do you feel about presenting them to a client? 2:22pm Susan Burns the person that is who just disclosed a bunch of proprietary info ;-) 2:22pm Dorothy Beach Not sure what the corp beta project is? 2:22pm Eric Gilson I would coach him to be a little more tight lipped 2:22pm Suzy I like yuor approach Paul-keep it simple 2:23pm Susan Burns Dorothy - click on a company name in someones profile and you'll see 2:23pm Suzy Agreed with Eric 2:23pm Dorothy Beach Oh you mean the link for company info - yes very interesting and could be expanded 2:24pm Suzy I'm curious- oes your company try to obtain CI from new hires and is that process established? 2:24pm Susan Burns Good question Suzy! 2:24pm Suzy This would be for corporate recruiters 2:24pm Dorothy Beach Not established - 2:24pm Eric Gilson If I was internal, I was ask each new hire for a list of the best people he/she has worked with over the last few years. 2:25pm Eric Gilson every hire 2:25pm Suzy Good one Eric 2:25pm Dorothy Beach Corporations have a hard time just getting employees to put profiles into the address book! 2:25pm Susan Burns When I've seen it done its more informal and inconsistent but should be an established part of the on-boarding process like asking for referrals 2:25pm Dorothy Beach It seems it takes a lot to get info from new employees - maybe because they stress about on-boarding. 2:25pm Amybeth Hale When we hire new people, we use that opportunity to get referrals for hires 2:26pm Shannon Myers Dorthoy - LI is using data from LI users and updates from Capital IQ to be able to show who is where coming and going if you click on some of the companies - still in devp't 2:26pm Amybeth Hale and often in that process we discover good CI nuggets :) 2:26pm Susan Burns Amybeth - how are the CI nuggets shared 2:26pm Amybeth Hale Such as if our competitors do investment hiring, if they've recently had hiring frosts, or perhaps certain areas of their business where they are ramping up (potential new client gains) 2:27pm KarenM / Hirecentrix.com question, does anyone ask if there the candidate signed any non disclosures before asking questions? 2:27pm Suzy That would be a good question, Karen! 2:27pm Susan Burns Karen - would also expect that has come up prior in the hiring process 2:27pm Susan Burns or previously ;-) 2:28pm Dorothy Beach Oh yes, especially in an Exec Search Practice and if the search is confidential 2:28pm Suzy I would asume any self-respecting hiring manager/recruiter would do that 2:28pm Jason C. Blais How much time and how often do people engage in CI activity? 2:28pm Amybeth Hale Precisely. Those things are determined going through the hiring process to begin with. 2:28pm KarenM / Hirecentrix.com another question, then, the candidate has said agreement, and they expose information, what would you do as the recruiter or hiring manager? 2:28pm Suzy Jason: it can be a full-time job or it can be an extension of your recruiting -ask probing questions 2:29pm Susan Burns Amybeth - can u share more about how the info gathered is put to use.....shared with key people..... 2:29pm Eric Gilson My HM's have shot a guy down for this when the info shared was actually public knowledge 2:29pm Jason C. Blais (sorry I'm late to the table- I was at an HR meeting acquiring CI from Corp HR Prof's and Consultants) 2:29pm Susan Burns Suzy - can it overlap with a sourcing strategist role too 2:29pm Eric Gilson yeah yeah 2:29pm Susan Burns So, Jason - you have lots of new CI to share with us then ;-) 2:30pm Suzy Susan- yes indeed Sourcing and CI should go hand in hand 2:30pm Amybeth Hale I'm just a simple researcher. I share what I learn w/ my manager and let him decide what to do with it. 2:30pm Susan Burns Amybeth - u underestimate yourself ;-) 2:30pm Jason C. Blais (reading my ethics and morality book now, trying to determine whether it's okay to share, and if so how) 2:30pm Eric Gilson How about TPR using CI to attract passive candidates? 2:30pm Suzy Amybeth: you are NOT just a simple researcher @:^) 2:31pm Dorothy Beach You mean Eric about the company they are in? 2:31pm Susan Burns Seriously Amybeth - I could see u developing a secret insights book each month that goes to the Board! 2:31pm Eric Gilson "I hear that your current company lost that account or is about to...." 2:31pm Eric Gilson yes 2:31pm Suzy To Karen's point: what would you do if candidate has NDA and exposes info anyway...and the answer is? 2:31pm Jason C. Blais I'd like to hear more about what is done with the CI once you have it- white papers? Meetings? Strategic implementation? newsletters? 2:32pm KarenM / Hirecentrix.com jason that is a good one, and also to add to that, what does your company do to protect themselves if they become privy to info they may not have 2:32pm Suzy Jason- I beleive all of the above would be an ideal mix 2:32pm Susan Burns Suzy - re last Q - (a) shouldn't ask out of respect but (b) if they share I'd say bad hire! 2:33pm Suzy OK- one of MY fave topics- what tools do YOU ue to uncover CI?? 2:33pm Susan Burns Many companies have written policies stating that the information can not and should not be used and its grounds for separation 2:33pm Amybeth Hale When we are made aware, either through a tip or a public press release, that a target company has started rounds of layoffs, the other researcher and I set about looking for individuals who work for that company, gather their contact information, and pass it to our recruiters or do initial outreach to them. 2:33pm Dorothy Beach Yes, what is professional in manner? Especially if candidate is to go to a high position 2:34pm Jason C. Blais If there are public layoffs, isn't it appropriate to contact the HR at the location and offer to help with career transition? 2:34pm Susan Burns Suzy - before we go on - wondering if it would be helpful to discern between CI that is appropriate to collect and share and CI that is not appropriate to collec and share 2:34pm Dorothy Beach Now see I have gone straight to the outplacement companies to ask what titles for example are being released 2:34pm Dorothy Beach What the timing is 2:35pm Susan Burns Jason - YES! 2:35pm Dorothy Beach Usually someone in HR in the targeted company that is laying off will tell you which outplacement firm they use 2:35pm Dorothy Beach The onlycompany I haven't been able to get that from was P&G 2:35pm Dorothy Beach But I got it from other sources 2:36pm Suzy Well appropriate is A)anything that is on the internet (for the most part) is fair game and can be shared and B)inappropriate- I guess I don't know since I've never gone there! 2:36pm Dorothy Beach so one should search th einternet before disclosing? 2:37pm Susan Burns So, is information shared during conversation appropriate if its simply offered up and there is not an NDA 2:37pm Jason C. Blais we work with ouplacement firms, to provide "online job hunting tips" to those outplaced. Often they haven't searched for a job in quite some time. As a job posting service, we know we have had exposure to a group from a certain background, and our sales calls other companies to sell access ot our RezDB. Is that commonly agreed to be appropriate? 2:37pm Irina Shamaeva Suzy - what is you get somebody's password to a closed source? 2:37pm Susan Burns I guess there is also a fine line between legal and ethical. Recall hearing of someone getting a hold of a doc online that should not have been available - do you use it or not? 2:38pm Suzy Irina- that sounds un-ethical to me if I hear you correctly 2:38pm Jason C. Blais A little bird told me? 2:38pm Dorothy Beach It seems to me Susan that happens less and less often 2:38pm Amybeth Hale Who's the one to determine if the doc should/should not have been available? 2:38pm Eric Gilson I use Jason's line 2:39pm Suzy Jason & Eric- and that actually flies as an answer? 2:39pm Dorothy Beach so how does one reveal sources of information that might be delicate? 2:39pm Eric Gilson example: A candidate tells me the name of their best Client Partner. I ask if I can use the candidate's name when contacting them. They say no. 2:40pm Jason C. Blais:-! not exactly. Though sometimes the value of the information will bend people's sense of ethics..s 2:40pm Susan Burns AMybeth - in the ex I shared - it was part of an SEC filing for a financial inst - full org chart with names and titles 2:40pm Jason C. Blais ..so i try to avoid those situations as best as possible. 2:40pm Jason C. Blais susan- wow. 2:41pm Suzy And Susan- how did you know it wasn't supposed to be up? 2:41pm Eric Gilson I don't come out and say a birdy told me, what I tell them is that their name was given to me by a individual that I am currently assisting in a confidential job search. 2:41pm Susan Burns Suzy - don't know for sure but it was requested with the filing and I would expect the company did not anticipate it to be an accessible document 2:41pm Eric Gilson Your name came up as someone who is very good at what they do. ALl I can say is that I will offer you the same level of confidentiality that I offer all executives that I engage with. 2:42pm Maureen Sharib full org chart with names and titles That's unusual in an SEC filing. ALL the employees? 2:42pm Dorothy Beach A SEC file not accessible? 2:42pm Eric Gilson and yeah. That works everytime 2:42pm Susan Burns May be more common now with SOX - not sure 2:42pm Jason C. Blais I'm trying to build more CI into our company. I am a member and on the board of HR associations. I attend trade and chamber activities. I build trust and gain info and insight. 2:42pm Susan Burns Maureen - not all but a lot! 2:42pm Dorothy Beach Ohhh - something to look into... 2:43pm Susan Burns Suzy - I think we got off track - you had another question for us 2:43pm Jason C. Blais I become very wary of handing that intelligence to our sales team, as I don't want to burn bridges. We need the info, but have to be tactful on how we use it. 2:43pm Suzy Jason- that sounds like a very good path you're on 2:43pm Irina Shamaeva Someone told me recently that examining source code for web pages is not right, you agree? 2:43pm Jim - medXcentral jumping in late again.. sorry. 2:44pm Amybeth Hale Isn't source code considered to be public domain? 2:44pm Suzy My question was: what tools & techniques do you guys use to gather useful CI? 2:44pm Eric Gilson The telephone 2:44pm Amybeth Hale I love press releases personally - online paper trails. One usually leads to several others 2:44pm Suzy Irina- why is that not right? If anyone is able to view them... 2:44pm Jason C. Blais In a previous life, I worked for a travel broker that guaranteed loweest rates. 2:44pm Maureen Sharib I have allowed my thoughts to wander -my mind to drift - here: If a corporation is a public entity then doesn't the "public" (who holds stock) deserve to be privy to the employee info? I know it's a pipedream...a fantasy...but it sure would be nice! :) 2:44pm Jason C. Blais There was a whole dept devoted to calling all our competitors every day and filling a spreadsheet with rates 2:44pm Dorothy Beach Usual stuff - SEC filings, websites, blogs, LinkedIn sometimes, etc 2:44pm Susan Burns Twitter, LI 2:45pm Irina Shamaeva Say on zoominfo you can view source of your results and emails will not be truncated, easy to get all at once, like cheating 2:45pm Suzy Maureen- nice dream for sure!! 2:45pm Susan Burns Maureen - guess it comes down to intention. Transparency is very good but protecting assets protects the shareholders as well 2:46pm Jason C. Blais Old school but effective. Now there is much more activity on the web, but it's become less reliable. Published info, particularly on the web will always be tainted with spin.. 2:46pm Suzy I'm sure RSS feeds are used as well-I like to be on top of things and disseminate to my team ASAP 2:46pm Susan Burns Ultimately - if ee are happy, engaged and taken care of they won't leave. if they want to leave its only a matter of time 2:46pm Jason C. Blais Suzy, do you think more people should have access to CI tools like RSS feeds, or fewer? 2:46pm Susan Burns RSS is going wild - although I heard it may peak at 11% usage 2:47pm Susan Burns Suzy - do u by that # - 11% of Internet users will take advantage of RSS 2:47pm Suzy Jason-it takes a certain type of info-maniac to really stay on top of things, but yes people should have access to RSS feeds by all means! 2:47pm Suzy I know- not that many RSS users kind of boggles my mind- just gave a webinar on setting them up etc 2:47pm Jason C. Blais I mean to say: will productivity suffer from analysis paralysis? Too much time in research, not enough time in action? 2:48pm Maureen Sharib Is there a single most important piece of CI? 2:48pm Susan Burns Jason - good point - comes down to roles and structure to take advantage of it 2:48pm Suzy Jason-that is why Internet Researchers such as Amybeth and I are of great value-let us do the legwork 2:48pm Susan Burns Maureen - do u mean of the data collected or of how its used? 2:48pm Dorothy Beach Yes, how to manage it all - I think you have to try enough venues to understand what gives most pointed info and then cut out all the rest 2:48pm Maureen Sharib The data collected. 2:49pm Susan Burns Suzy - this really emphasizes the importance of how a recruiting/talent function is structured. Much more sophisticated to then previously 2:49pm Charles Bretz Suzy, any tips orbest practices for compiling and sharing your CI - what about storage and access 2:49pm Suzy Thanks Susan- very true. 2:49pm Dorothy Beach Goof Q Maureen - is there such a thing as a single best CI site/blog/whatever? 2:50pm Amybeth Hale Jason: agreed w/ Suzy. Professional researchers know what to do with the mountains of information that would be daunting to most people. It's good to have people like us on staff to filter through these important bits of information. 2:50pm Jason C. Blais In our business, I am the funnel for info from blogs, associations, networks, RSS feeds, etc, for the higher level strategic data collection. We turn that data into seminars accredited by HRCI, offer the seminar, build trust, get leads. 2:50pm Maureen Sharib Or what piece of CI is most valuable? Any opinions? 2:50pm Jason C. Blais However, our sales managers spend a % of time on sales CI... 2:50pm Suzy Charles- well hello there! Ideally, a corporate social networks comprised of RSS feeds, blogs and wikis would be the best way to disseminate CI- IBM has something really good up and running w/even a Twitter like function 2:50pm Susan Burns If someone is on IE could you try and copy the chat stream and send me a doc. I can't get it with Firefox or Safari 2:50pm Dorothy Beach So would a CRM typically used by sales people be a one stop shop? 2:50pm Jason C. Blais Charles- I'm interested in the same- storage and dissemination 2:51pm Amybeth Hale Suzy, do they use Yammer? 2:51pm RecruiterGuy Video for my friends here on RBC... http://www.recruitingblogs.com/video/recruiterguy-the-what-before 2:51pm Amybeth Hale Yammer not has groups you can moderate w/i you company. Great way to get info quickly to large, or small, groups of people 2:51pm Susan Burns Dorothy - to some degree - yes, what biz dev and sales is putting into the CRM it could be very informative 2:51pm Jason C. Blais Susan, I can capture this stream on Firefox. Highlight the first line. Then hold the shift and click on the last line, copy paste 2:51pm Maren Hogan oh good I was gonna say that Chris just put up a really cool post on slicin g and dicing the RSS feeds you get 2:51pm Suzy IBM uses something proprietary called Beehive I beleive-I've tried Yammer- it's OK 2:52pm Susan Burns well thank you Jason! 2:52pm Susan Burns Jason - still can't get it but I'm on a mac - is that why 2:53pm Susan Burns Suzy - is beehive avail outside of IBM or proprietary in dev and use? 2:53pm Suzy Maureen- as far as best piece of CI-all relative to your company... 2:53pm Jason C. Blais I'll get it at 4... though I only came in at 3:12, so missed some. I'll send it to you 2:53pm Charles Bretz I can copy and paste the thread. who should I send it to? 2:53pm Suzy Susan- Beehive is their internal twitter tool 2:53pm Susan Burns thanks Charles - talentsynchronicity@mac.com 2:53pm Charles Bretz You'll have it at the end 2:54pm Susan Burns You data junkies (me too btw) may also be interested in a new book called the Numerati on how companies, esp IBM, are using data to make a lot of decisions about team structure and project deployment - some good internal. Not sure how much may be CI related but possibly Suzy Thanks Susan- will look into it 2:55pm Susan Burns Suzy - do you have any closing thoughts or last questions 2:55pm Amybeth Hale Numerati was recommended to my by a prominent analyst relations professional as well. As you are the second person to recommend it, I guess I should go buy it :) 2:55pm RecruiterGuy Susan seriously?? By BAker? 2:56pm Suzy BTW- I thank all of you for being here and chatting and I hope it was all worth your while 2:56pm Susan Burns You can read an excerpt of the book in BusinessWeek - or Newsweek - forget which one 2:56pm Eric Gilson Stay happy Suzi. Thinking about you guys! 2:56pm Jason C. Blais I'm glad to know that CI is blossoming and i'm on the right track! 2:56pm Jason C. Blais THanks 2:56pm Suzy Thanks Eric- it's gorgeous out here and you need to come visit 2:56pm Eric Gilson Keller was last night! 2:56pm Eric Gilson I didn't go 2:57pm Susan Burns Suzy - this has been a great chat! Thanks much for all of your insight! I know this was a tough day for you with the loss of your dog and appreciate you spending time with us 2:57pm Suzy Aww-thanks Susan- it was a good distraction 2:57pm Susan Burns Thanks everyone for joining Talent Talk Cafe today - lots of great insight about CI, the value it brings and how to navigate some sensitive areas…; Added by Susan Burns at 1:16am on November 14, 2008

Blog Post: What I learned in Vegas: #HRTechConf Wrap-Up: The 14th annual HR Technology Conference didn't disappoint in Vegas this year. Not only was this the biggest collection of rockstar attendees at the conference to date but the breakout and main…; Added by Chris Brablc at 4:31pm on October 6, 2011

Topic: Meet Robert Gray, Executive Search: Youth & High school Football Coach at www.o-d.com Personal Causes: Breast Cancer fundraising/awareness Office/Cell Number: 978-474-8055 Personal Email: rob@hireimage.net Q&A with Robert Gray Six Degrees: Tell us of your home world. Rob: I married my college girlfriend (university of New Hampshire at Durham) after a 8 year courtship, not sure why she “hung in” there, but I’m glad she did. We have two beautiful kids, Jackson age 13 and Michaela age 10. We do have a family pet, Henry, a lively 6 year old jack Russell terrier. I would highly suggested doing research before buying one, they require a ton of attention, long walks at night and plenty of love…wait, that’s me…Henry is low maintenance, really. He runs the house with an iron paw. People who want to capitalize on Relationship Capital as a popular measure of networking success are the people I want to connect with. Consequently, web 2.0/networking is a passion. I run my Prep School (Bridgton Academy) Alumni networking group and love social networking for business and new connections. I am very active in my community as a youth sports leader and mentor. My real passion is coaching Life, I mean Football. Well, you get it. It’s one in the same. Having played Division 1 college football and now being able to pass along my “hard earned knowledge” to young men is a self-fulfilling prophecy “you get what you give”. My young players are all going to be great teammates, students, citizens, husbands, fathers and above all leaders. I am honored every single day I get to be around such motivated and inspiring young athletes. Having some part in their personal development makes it all so rewarding. 100 % of the kids we coach will play sports for a living! That’s right, 100%.... can someone challenge me that life, in and of itself is not a sport? That in America we reward the focused, driven and committed individuals. What adult that makes a living in this country, doesn’t have to compete in some way or another for either their livelihood, or to keep their job? What youth football coach in America (that’s worth his salt- thanks Vince), isn’t preparing your young men for their future & building a solid foundation for success in any endeavor that life has to offer. Football is a metaphor for life. Anyone that has played this game to the high school level knows this to be true. The top sales rep at the office, the focused & committed surgeon that operates on you, the person that tunes your car engine up and checks your brakes, the person that builds your home, they are all striving to earn your business. This is America, we welcome competition for EVERYTHING! It’s the fabric of our society. What makes you successful is your desire, commitment and dedication to be the best at what you do. Hmmmm, where have I heard that before? Harvard business school’s first rule of business is: If you don’t have a competitive edge, don’t compete! Maybe that’s just something we should wait to tell our kids when they are in….say…. college. Yeah, sounds about right. They’ll be much more mature at that point and better prepared to handle it. Hello! “Yes, Mrs. Jones, we are running sprints at the end of practice and painful as they might be for you to watch, your son will make it”. Football more than any other sport relates to how “working hard tends to make good things happen” and how being part of a team leads to a deep sense of pride and self-respect. Football coaches have a responsibility to help create a foundation in their players that teaches: Hard work will be rewarded! Preparation is key to success and Team comes first.....we were taught these things by our coaches at the exact same age as our players are now. We have an obligation to give back what we got. No? I have no complaints at all, I am coaching my son and his friends and we get so much out of the total experience that I am glowing with pride both as a father and a coach! I am helping in some small way; positively shape the lives of these kids. And, what I get back from this experience makes the 25 plus hours per week I volunteer pale by comparison. My advice to business leaders and former athletes is to “get involved” you can’t put a price on what you get back. Six Degrees: How many years have you been in the staffing industry? Rob: 2009 marks my 12th year in the Executive search industry. Hire Image is the third company I have built and branded. My firm has satisfied clients all over the world and has built outstanding best of breed sales forces for some of the best Hi-tech firms in the world. Six Degrees: How did you get started as a recruiter? Rob: I spent my first 9 years out of college with E & J Gallo Winery. The best sales training program in the US. Consumer goods is a great place to start your career, box seats to all the games, dinner out three nights a week, but that gets real old at 30. I got out to chase the money in hi-tech, period. Living in Boston in the late 90’s and not being in Hi-tech recruiting was a sin. Six Degrees: What single event had the most impact on your sourcing/recruiting career? Great question. I started my Career at a F500 agency, sat next to several million dollar a year billers and was floored by the money they made. I knew I was in the right Industry, same deer different forest thing, just a learning curve to get past. Do you have a mentor to whom you attribute your overall outlook on recruitment, capabilities, and/or model your career after? Rob: Absolutely, one of my oldest friends and former business partner mentored me for my first few years in the industry. “Stay on the phone, good things will happen” is what he told me a dozen times a day. Its so true, you want to reward yourself then pick up the phone and make another call. No victory laps here kid. Six Degrees: Tell us about "Hire Image" Rob: I have run my own firm since 2000. My world is “kill what you eat” period. I have never not run both sides of a desk. I have a partner in Amsterdam that runs EMEA and I run North America. I can and have managed up to 20 clients at once, but that’s about the maximum. I run a strict recruiting life cycle process and never manage the pipeline, just steer it. Six Degrees: (A) What other companies' recruiting operations do you admire or have heard are best-practice examples? Rob: I’ve always admired the retained search groups for the attention to detail and candidate control they have. After the white-hot dot com era, I developed the Hire Image software sales candidate evaluation best practice. Here is the quick version: Enterprise Sales Ability Strong Revenue achievement selling Enterprise applications... We look at the last 5 year W-2 history. Acceptable low end average is $200,000, (We prefer to see $250,000 average) with an average quota of ~$2,000,000. We also would like to see that the candidate has closed 6 or more deals over ~$500,000 and 2 or more deal over $1,000,000 in the last 5 years. If the above criterion is met, then the hard assumptions we must make are: A) This candidate can get in the door (fortune 500- CXO level) for first meeting and set the tone. Additionally, this candidate is a businessperson that can relate to the needs of CXO’s from a strategic view. They understand the business drivers as well as integration issues. Measurable components: W-2 Stream over last 5 years; Large deal history over last 5 years; Ability to articulate solutions sales skills; Demonstrate a consultative sales style; and Demonstrated stability – has stayed with previous employers long enough to generate customer loyalty B) This candidate has proven experience selling enterprise applications where they have taken a business solution and built strategic thrust with value. Then, have the ability to navigate the strategic initiative through a complex sales cycle to closure. Bottom line: This Candidate knows how to explore and develop business issues and objectives, create a mutually shared vision of the solution, match those visions with the capabilities and technology, and keep control of the buy cycle. (Solution Selling 101) Typical enterprise solution sales cycle includes: Identify CXO (sales, marketing and CIO) critical business issues (pain) and who in the organization is impacted. Provide capabilities that map to the CXO resolving these issues. Document sales process and plan the sales cycle for the CXO to agree upon. This lets us know if the CXO is serious about continuing this business relationship and it identifies the next steps in closing the sale. Provide a compelling accurate business case (value proposition, cost justification and confirmed agreed return on investment Vertical Expertise Measurable components: Number of deals sold into desired vertical Previously worked directly in the vertical (hands-on at potential customer target account) This candidate has sold multiple $500,000+ licensed software deals into Major clients within your targeted verticals. (Major defined as +$3B total revenue) Or, the candidate has worked for 5+ years in a hands-on capacity within the target industry. If the above criterion is met, then the hard assumptions we must make are: A) This candidate understands the buying criteria, business drivers, and influencers within this particular Industry. This candidate also comes to the table with a Rolodex of CXO’s that should facilitate first meetings based upon candidate’s business relationships (reputation). B) This candidate has sat on the other side of the table and understands the business issues that the buyer is facing – can relate to those issues from personal experience. Domain Expertise Measurable components: Experience selling for direct competitor or competitive product Experience selling complimentary or other desired application/technology Advanced technical aptitude (previous experience as an S/E or similar experience) This candidate has sold multiple $500,000+ license software deals in your specific domain. If the above criterion is met, then the hard assumptions we must make are: A) This candidate has the ability to sell a business solution (vision). This candidate can quantify a value proposition and translate that into real time return on investment. This candidate has very strong upfront communication of Economic Impact. Pluses: Start up experience- We like candidates that can “evangelize”, that have “missionary mode experience” and have scaled out net new business with few pre-existing customers. Six Degrees: How do you get to the C-level and what do you do once you get there? Rob: Most candidates are good at getting to "ground swell" - functional people. These people will give you the answer to "where is the pain" and plenty of soft assumptions... but they are not the C-level decision makers. (B) Six Degrees: In what aspects are they superior? Rob: This best of breed evaluation practice offers all interviewers a guideline to evaluate candidates against. It serves to keep your hiring manages focused on what’s important. Once you can get a client to agree on evaluation criteria, you have a much better shot at getting your candidates through the “gauntlet” Six Degrees: What recent general news story or industry trend do you feel will have an impact on your work in the future? Why? Rob: Web 2.0 is has changed the game to a large degree, however our services as executive search recruiters will never be replaced. Sourcing elite candidates and selling them on your client’s value as an employer will always require the skilled hand of a seasoned recruiter. “A players” always have employment choices, selling them on making a move requires a consultative relationship that is built over years. Additionally, I see more RPO (recruiting process outsourcing) firms in the market. Six Degrees: Tell us about your broader involvement within the staffing industry: Rob: I am a regular at Mass Hi-tech, ERE and Boston area networking functions. I attend Fordyce annually and participate with LION, Jobmachine.net, Recruitingblogs.com, SourceCon, Cybersleuths, Networked Recruiter and of course the number one recruiting blog “six degree’s from dave” Six Degrees: Can you detail how the recession has affected your particular industry niche? Rob: Enterprise software sales recruiting is slow, period. In the late fall 2008, I thought this was another “Top Grading” market. However, the pain runs deeper and longer. The good news is that top candidates are still being placed and recruiters are still being paid. My suggestion is to find your niche and work it. Sales engineers that have strong technical backgrounds are always in demand. Top enterprise sales athletes are still coveted, no one is open for business without an elite sales force. Find those industries that have organic growth. Greentech, Solar (PV), and Carbon emission management systems are right on the horizon. This world still runs on software, that’s not changing, stick to the basics. Software and platform as a service in Healthcare IT is a good place to start. Six Degrees: Aside from simply the generic term “Networking” what specific efforts have you made on your own behalf, or on behalf of colleagues to broaden your opportunities. Rob: I currently sit on Advisory boards for some of the fastest growing technology companies in Cambridge/Metro Boston, Ma area. The 128-technology belt is my “backyard” and home to hundreds of Software/Venture Capital firms and Business Incubators. I am truly blessed to be recruiting/living in such a fertile technology rich area. In fact, many of my neighbors are Software executives. My advice is to “get smart” on Healthcare IT, specifically voice recognition software. Target the competitive landscape and subscribe to a sales intelligence service. I use Zoominfo ( HYPERLINK "http://www.zoominfo.com" www.zoominfo.com) I think it’s the best product on the market Six Degrees: Given your own Trial and Error experiences as a Networker, what advice do you have for your peers on what NOT to do? Be specific Rob: Networking is a function of making connects, period. The more connects you make on a daily basis the better your OBP (on base percentage). However, don’t be fooled in thinking you don’t need to pick up the phone. Nothing will replace talking to your clients/candidates. Don’t try to be the expert on all verticals and domains. Pick several that you have an affinity for and become a subject matter expert. Six Degrees: What is your next career goal? What do you need to do to get there? Rob: My next career goal is to transition my business into a pure retained search model. This is easier said than done, work in progress. Stay tuned world.…; Added by Dave Mendoza at 2:37am on May 18, 2009

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Services" inurl:/webedit.* intext:WebEdit Professional -html inurl:1810 "Oracle Enterprise Manager" inurl:2000 intitle:RemotelyAnywhere -site:realvnc.com inurl::2082/frontend -demo inurl:administrator "welcome to mambo" inurl:bin.welcome.sh | inurl:bin.welcome.bat | intitle:eHealth.5.0 inurl:cgi-bin/ultimatebb.cgi?ubb=login inurl:Citrix/MetaFrame/default/default.aspx inurl:confixx inurl:login|anmeldung inurl:coranto.cgi intitle:Login (Authorized Users Only) inurl:csCreatePro.cgi inurl:default.asp intitle:"WebCommander" inurl:exchweb/bin/auth/owalogon.asp inurl:gnatsweb.pl inurl:ids5web inurl:irc filetype:cgi cgi:irc inurl:login filetype:swf swf inurl:login.asp inurl:login.cfm inurl:login.php "SquirrelMail version" inurl:metaframexp/default/login.asp | intitle:"Metaframe XP Login" inurl:mewebmail inurl:names.nsf?opendatabase inurl:ocw_login_username inurl:orasso.wwsso_app_admin.ls_login inurl:postfixadmin intitle:"postfix admin" ext:php inurl:search/admin.php inurl:textpattern/index.php inurl:WCP_USER inurl:webmail./index.pl "Interface" inurl:webvpn.html "login" "Please enter your" Login (" Jetbox One CMS â?¢" | " Jetstream ? *") Novell NetWare intext:"netware management portal version" Outlook Web Access (a better way) PhotoPost PHP Upload PHPhotoalbum Statistics PHPhotoalbum Upload phpWebMail Please enter a valid password! inurl:polladmin INDEXU Ultima Online loginservers W-Nailer Upload Area intitle:"DocuShare" inurl:"docushare/dsweb/" -faq -gov -edu "#mysql dump" filetype:sql "#mysql dump" filetype:sql 21232f297a57a5a743894a0e4a801fc3 "allow_call_time_pass_reference" "PATH_INFO" "Certificate Practice Statement" inurl:(PDF | DOC) "Generated by phpSystem" "generated by wwwstat" "Host Vulnerability Summary Report" "HTTP_FROM=googlebot" googlebot.com "Server_Software=" "Index of" / "chat/logs" "Installed Objects Scanner" inurl:default.asp "MacHTTP" filetype:log inurl:machttp.log "Mecury Version" "Infastructure Group" "Microsoft (R) Windows * (TM) Version * DrWtsn32 Copyright (C)" ext:log "Most Submitted Forms and s?ri?ts" "this section" "Network Vulnerability Assessment Report" "not for distribution" confidential "not for public release" -.edu -.gov -.mil "phone * * *" "address *" "e-mail" intitle:"curriculum vitae" "phpMyAdmin" "running on" inurl:"main.php" "produced by getstats" "Request Details" "Control Tree" "Server Variables" "robots.txt" "Disallow:" filetype:txt "Running in Child mode" "sets mode: +p" "sets mode: +s" "Thank you for your order" +receipt "This is a Shareaza Node" "This report was generated by WebLog" ( filetype:mail | filetype:eml | filetype:mbox | filetype:mbx ) intext:password|subject (intitle:"PRTG Traffic Grapher" inurl:"allsensors")|(intitle:"PRTG Traffic Grapher - Monitoring Results") (intitle:WebStatistica inurl:main.php) | (intitle:"WebSTATISTICA server") -inurl:statsoft -inurl:statsoftsa -inurl:statsoftinc.com -edu -software -rob (inurl:"robot.txt" | inurl:"robots.txt" ) intext:disallow filetype:txt +":8080" +":3128" +":80" filetype:txt +"HSTSNR" -"netop.com" -site:php.net -"The PHP Group" inurl:source inurl:url ext:pHp 94FBR "ADOBE PHOTOSHOP" AIM buddy lists allinurl:/examples/jsp/snp/snoop.jsp allinurl:cdkey.txt allinurl:servlet/SnoopServlet cgiirc.conf cgiirc.conf contacts ext:wml data filetype:mdb -site:gov -site:mil exported email addresses ext:(doc | pdf | xls | txt | ps | rtf | odt | sxw | psw | ppt | pps | xml) (intext:confidential salary | intext:"budget approved") inurl:confidential ext:asp inurl:pathto.asp ext:ccm ccm -catacomb ext:CDX CDX ext:cgi inurl:editcgi.cgi inurl:file= ext:conf inurl:rsyncd.conf -cvs -man ext:conf NoCatAuth -cvs ext:dat bpk.dat ext:gho gho ext:ics ics ext:ini intext:env.ini ext:jbf jbf ext:ldif ldif ext:log "Software: Microsoft Internet Information Services *.*" ext:mdb inurl:*.mdb inurl:fpdb shop.mdb ext:nsf nsf -gov -mil ext:plist filetype:plist inurl:bookmarks.plist ext:pqi pqi -database ext:reg "username=*" putty ext:txt "Final encryption key" ext:txt inurl:dxdiag ext:vmdk vmdk ext:vmx vmx filetype:asp DBQ=" * Server.MapPath("*.mdb") filetype:bkf bkf filetype:blt "buddylist" filetype:blt blt +intext:screenname filetype:cfg auto_inst.cfg filetype:cnf inurl:_vti_pvt access.cnf filetype:conf inurl:firewall -intitle:cvs filetype:config web.config -CVS filetype:ctt Contact filetype:ctt ctt messenger filetype:eml eml +intext:"Subject" +intext:"From" +intext:"To" filetype:fp3 fp3 filetype:fp5 fp5 -site:gov -site:mil -"cvs log" filetype:fp7 fp7 filetype:inf inurl:capolicy.inf filetype:lic lic intext:key filetype:log access.log -CVS filetype:log cron.log filetype:mbx mbx intext:Subject filetype:myd myd -CVS filetype:ns1 ns1 filetype:ora ora filetype:ora tnsnames filetype:pdb pdb backup (Pilot | Pluckerdb) filetype:php inurl:index inurl:phpicalendar -site:sourceforge.net filetype:pot inurl:john.pot filetype:PS ps filetype:pst inurl:"outlook.pst" filetype:pst pst -from -to -date filetype:qbb qbb filetype:QBW qbw filetype:rdp rdp filetype:reg "Terminal Server Client" filetype:vcs vcs filetype:wab wab filetype:xls -site:gov inurl:contact filetype:xls inurl:"email.xls" Financial spreadsheets: finance.xls Financial spreadsheets: finances.xls Ganglia Cluster Reports haccess.ctl (one way) haccess.ctl (VERY reliable) ICQ chat logs, please... intext:"Session Start * * * *:*:* *" filetype:log intext:"Tobias Oetiker" "traffic analysis" intext:(password | passcode) intext:(username | userid | user) filetype:csv intext:gmail invite intext:http://gmail.google.com/gmail/a intext:SQLiteManager inurl:main.php intext:ViewCVS inurl:Settings.php intitle:"admin panel" +" RedKernel" intitle:"Apache::Status" (inurl:server-status | inurl:status.html | inurl:apache.html) intitle:"AppServ Open Project" -site:www.appservnetwork.com intitle:"ASP Stats Generator *.*" "ASP Stats Generator" "2003-2004 weppos" intitle:"Big Sister" +"OK Attention Trouble" intitle:"curriculum vitae" filetype:doc intitle:"edna:streaming mp3 server" -forums intitle:"FTP root at" intitle:"index of" +myd size intitle:"Index Of" -inurl:maillog maillog size intitle:"Index Of" cookies.txt size intitle:"index of" mysql.conf OR mysql_config intitle:"Index of" upload size parent directory intitle:"index.of *" admin news.asp configview.asp intitle:"index.of" .diz .nfo last modified intitle:"Joomla - 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Fichier contenant des informations sur le r?seau : filetype:log intext:"ConnectionManager2" "apricot - admin" 00h "by Reimar Hoven. All Rights Reserved. Disclaimer" | inurl:"log/logdb.dta" "Network Host Assessment Report" "Internet Scanner" "Output produced by SysWatch *" "Phorum Admin" "Database Connection" inurl:forum inurl:admin phpOpenTracker" Statistics "powered | performed by Beyond Security's Automated Scanning" -kazaa -example "Shadow Security Scanner performed a vulnerability assessment" "SnortSnarf alert page" "The following report contains confidential information" vulnerability -search "The statistics were last upd?t?d" "Daily"-microsoft.com "this proxy is working fine!" "enter *" "URL***" * visit "This report lists" "identified by Internet Scanner" "Traffic Analysis for" "RMON Port * on unit *" "Version Info" "Boot Version" "Internet Settings" ((inurl:ifgraph "Page generated at") OR ("This page was built using ifgraph")) Analysis Console for Incident Databases ext:cfg radius.cfg ext:cgi intext:"nrg-" " This web page was created on " filetype:pdf "Assessment Report" nessus filetype:php inurl:ipinfo.php "Distributed Intrusion Detection System" filetype:php inurl:nqt intext:"Network Query Tool" filetype:vsd vsd network -samples -examples intext:"Welcome to the Web V.Networks" intitle:"V.Networks [Top]" -filetype:htm intitle:"ADSL Configuration page" intitle:"Azureus : Java BitTorrent Client Tracker" intitle:"Belarc Advisor Current Profile" intext:"Click here for Belarc's PC Management products, for large and small companies." intitle:"BNBT Tracker Info" intitle:"Microsoft Site Server Analysis" intitle:"Nessus Scan Report" "This file was generated by Nessus" intitle:"PHPBTTracker Statistics" | intitle:"PHPBT Tracker Statistics" intitle:"Retina Report" "CONFIDENTIAL INFORMATION" intitle:"start.managing.the.device" remote pbx acc intitle:"sysinfo * " intext:"Generated by Sysinfo * written by The Gamblers." intitle:"twiki" inurl:"TWikiUsers" inurl:"/catalog.nsf" intitle:catalog inurl:"install/install.php" inurl:"map.asp?" intitle:"WhatsUp Gold" inurl:"NmConsole/Login.asp" | intitle:"Login - Ipswitch WhatsUp Professional 2005" | intext:"Ipswitch WhatsUp Professional 2005 (SP1)" "Ipswitch, Inc" inurl:"sitescope.html" intitle:"sitescope" intext:"refresh" -demo inurl:/adm-cfgedit.php inurl:/cgi-bin/finger? 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"The s?ri?t whose uid is" "is not allowed to access owned by uid 0 in" "on line" "SQL Server Driver][SQL Server]Line 1: Incorrect syntax near" An unexpected token "END-OF-STATEMENT" was found Coldfusion Error Pages filetype:asp + "[ODBC SQL" filetype:asp "Custom Error Message" Category Source filetype:log "PHP Parse error" | "PHP Warning" | "PHP Error" filetype:php inurl:"logging.php" "Discuz" error ht://Dig htsearch error IIS 4.0 error messages IIS web server error messages Internal Server Error intext:"Error Message : Error loading required libraries." intext:"Warning: Failed opening" "on line" "include_path" intitle:"Apache Tomcat" "Error Report" intitle:"Default PLESK Page" intitle:"Error Occurred While Processing Request" +WHERE (SELECT|INSERT) filetype:cfm intitle:"Error Occurred" "The error occurred in" filetype:cfm intitle:"Error using Hypernews" "Server Software" intitle:"Execution of this s?ri?t not permitted" intitle:"Under construction" "does not currently have" intitle:Configuration.File inurl:softcart.exe MYSQL error message: supplied argument.... mysql error with query Netscape Application Server Error page ORA-00921: unexpected end of SQL command ORA-00921: unexpected end of SQL command ORA-00936: missing expression PHP application warnings failing "include_path" sitebuildercontent sitebuilderfiles sitebuilderpictures Snitz! forums db path error SQL syntax error Supplied argument is not a valid PostgreSQL result warning "error on line" php sablotron Windows 2000 web server error messages "ftp://" "www.eastgame.net" "html allowed" guestbook : vBulletin Version 1.1.5" "Select a database to view" intitle:"filemaker pro" "set up the administrator user" inurl:pivot "There are no Administrators Accounts" inurl:admin.php -mysql_fetch_row "Welcome to Administration" "General" "Local Domains" "SMTP Authentication" inurl:admin "Welcome to Intranet" "Welcome to PHP-Nuke" congratulations "Welcome to the Prestige Web-Based Configurator" "YaBB SE Dev Team" "you can now password" | "this is a special page only seen by you. your profile visitors" inurl:imchaos ("Indexed.By"|"Monitored.By") hAcxFtpScan (inurl:/shop.cgi/page=) | (inurl:/shop.pl/page=) allinurl:"index.php" "site=sglinks" allinurl:install/install.php allinurl:intranet admin filetype:cgi inurl:"fileman.cgi" filetype:cgi inurl:"Web_Store.cgi" filetype:php inurl:vAuthenticate filetype:pl intitle:"Ultraboard Setup" Gallery in configuration mode Hassan Consulting's Shopping Cart Version 1.18 intext:"Warning: * am able * write ** configuration file" "includes/configure.php" - intitle:"Gateway Configuration Menu" intitle:"Horde :: My Portal" -"[Tickets" intitle:"Mail Server CMailServer Webmail" "5.2" intitle:"MvBlog powered" intitle:"Remote Desktop Web Connection" intitle:"Samba Web Administration Tool" intext:"Help Workgroup" intitle:"Terminal Services Web Connection" intitle:"Uploader - Uploader v6" -pixloads.com intitle:osCommerce inurl:admin intext:"redistributable under the GNU" intext:"Online Catalog" -demo -site:oscommerce.com intitle:phpMyAdmin "Welcome to phpMyAdmin ***" "running on * as root@*" intitle:phpMyAdmin "Welcome to phpMyAdmin ***" "running on * as root@*" inurl:"/NSearch/AdminServlet" inurl:"index.php? module=ew_filemanager" inurl:aol*/_do/rss_popup?blogID= inurl:footer.inc.php inurl:info.inc.php inurl:ManyServers.htm inurl:newsdesk.cgi? inurl:"t=" inurl:pls/admin_/gateway.htm inurl:rpSys.html inurl:search.php vbulletin inurl:servlet/webacc natterchat inurl:home.asp -site:natterchat.co.uk XOOPS Custom Installation inurl:htpasswd filetype:htpasswd inurl:yapboz_detay.asp + View Webcam User Accessing allinurl:control/multiview inurl:"ViewerFrame?Mode=" intitle:"WJ-NT104 Main Page" inurl:netw_tcp.shtml intitle:"supervisioncam protocol"…; Added by Irina Shamaeva to Boolean Strings at 10:16am on February 3, 2009