jor markets worldwide.
Job Description • Mobile data traffic management solution support while testing activities at a Tier 1 Mobile Operator facility, providing technical support to our client’s customers. (2nd and 3rd tier support) • Assists our client’s partner in troubleshooting and communicating issues to the customer. • Perform proactive maintenance and support to optimize our client’s product environments. • Troubleshoot, diagnose and resolve customer issues. • Provide a single, onsite contact for product issues. • Provide knowledge transfer on the company’s products to customer staff. • Willing to travel to other sites and locations (50% travel) Define, manage, and execute problem resolution plans and communicate closure/resolution to technical support, and headquarters.
Skill Required Degree in Engineering (computers, electronics) At least 2 years experience in integration/support position; alternatively, 2 years experience as system/IT manager or network engineer. Hands-on experience with high admin. knowledge for both Linux & shell scripting. Proven experience in supporting customers including identifying problems and providing technical solutions to customer’s needs Quick learner, Self-motivated, Independent Excellent Communication Skills
Benefits Excellent benefits!
Sector IT and Telecommunications…