Share 'Best Practice or Most Practice? — How to Stop Doing What You’ve Always Done to Achieve Higher Profits'
The major airlines and many recruiting firms have a problem in common — both want to be more competitive, yet, perpetuate the very business practices that keep them stuck in coach class. Southwest Airlines, on the other hand, is the perfect case study of the positive impact of new
and improved best practices, including no change fees, rapid turnover of flights, reasonably
priced business class ti…
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