Share 'Excellent Customer Service - Stop Cutting Corners and Remember What Made You Great'
I am often really amazed at how easy it is to make a great difference to our clients’ experience of us, in very small and easy ways.
Today I visited the dentist. I’d broken a filling and needed to have it replaced. I don’t like going to the dentist, I have no logical reason for this or any phobia, but I just don’t enjoy it.
But, today was different. Today my dentist had a final year school studen…
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