Share 'I'm sorry are you the organ grinder or the monkey?'
Lessons from the Wolf Pack #9
I'm sorry are you the organ grinder or the monkey?
Have you had the experience of reception putting you through to someone and when the other person answers they don’t say who they are?
Naturally the first step is to ask them if they are the person you were trying to reach. Sometimes, although not often, senior decision makers will be abrupt on the phone when they d…
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