Use Neuro Linguistic Programming (NLP) techniques to better your communication



Key learnings:



NLP helps us make sense of how we do things and how we can implement change to make things better.



NLP helps us re-programme our internal processes by changing the way we think, behave and interact with others.



NLP is not about what to do. It is about how to work to make things better.



Neuro Linguistic Programming! The term sounds sophisticated,… Continue

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Selecting the right training venue is essential to define the success of a training programme.



Key Learnings:

• Selecting the right training venue is not always about saving money.
• There are a few other factors that need to be kept in mind while selecting a venue.

Selecting the right training venue is primarily a budgetary decision. The more…

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With Valentine’s Day creating a big buzz among Indians and even surpassing Diwali sales, Let us check out how well-prepared entrepreneurs are.



START-UPS TAP A BIG POTENTIAL



IF BUSINESS is your first love, the coming time is yours to woo. The hesitant flirting the Indian entrepreneur started with February 14, St. Valentine’s Day, a few years ago has now turned into a fullfledged affair. Varied trades spruce up their offers in the run-up to the Festival of Love, which… Continue

Behavior Based Training & Development – Take the Right Step Today



Training today is not just about delivering the subject matter. It is a science and art that caters to the requirements of an individual holistically. Behavior based T & D approach deals with the individuals considering the psychological concepts of learning and unlearning: Mindsets, Attitudes and Habits to ensure that learning is not just implemented but motivates to use and reuse the same. It ensures that the… Continue

Employees are more likely to learn from what you do & not from what you say. Many job performance problems could be headed off by more attention from management. Treat employees with same respect as you treat guests & involve them in decision-making process. Make sure employees understand their job description & reinforce it by providing training.



Recently I was talking with a retailer in his store, and as we were walking around the floor, we came to a rack housing… Continue

• Adjust your…

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Has your product become a hit and are orders pouring in? This 10-step survival guide will help you think fast and react quickly when you wake up one morning to find the world beating a path to your door.

For futher details, check out the link:
http://entrepreneurexpress.blogspot.com/2008/04/ten-steps-to-keep-cool-after-big-hit.html

WILL COME FROM INDIA



Over the past decade, Google has been every entrepreneur’s benchmark for success through innovation. Besides its founding duo, Sergei Brin and Larry Page, there were a handful who saw the internet search engine’s potential and backed it when it was still being run from a garage. And here’s the Indian connection. Ram Shriram, who went to school in Chennai and later migrated to the Silicon Valley, was one of the pillars that built Google. Ram Shriram… Continue

HERE are five steps, each with specific actions you can take, to get you on the road to delegating effectively.

For further details, check out the link:
Entrepreneur Express

IT’S the nightmare that every businessperson experiences: a shouting match with a customer or client. Here are seven at the-ready responses that may help tame even the most unpleasant situation:

For further details, check out the link below:
Entrepreneur Express

Lessons of the Square Watermelon



Japanese grocery stores had a problem. They are much smaller than shops in the USA and therefore don't have room to waste. Watermelons, big and round, wasted a lot of space. Most people would simply tell the grocery stores that watermelons grow round and there is nothing that can be done about it.



That is how majority of people would respond. But some Japanese farmers took a different approach. If the supermarkets wanted a square… Continue

"Everything can be taken from a man but one thing; the last of the human freedoms-to choose one's attitude in any given set of circumstances, to choose one's own way."

Viktor Frankl



Attitude is everything!! Yes, Everything.!!



It is more vital than events. It's more important than what's happened. Because attitude determines whether we are happy or unhappy, fulfilled or empty, the positive perspective assures us that we can never fail. A hopeful attitude… Continue

While howls of protest over poor customer service continue to be heard worldwide, there remain some businesses that manage to consistently deliver superior customer service year in and year out. Foremost among the lessons to be learned from such flashpoint businesses are the blunders to avoid — those fatal mistakes that trip up just about everybody else.



For further reading please check out the link below:…

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As an entrepreneur, your idea of the business needs to be complemented with your sensitivity to the demands of the creative team.



ANYONE who has watched music channels in the late 1990s will recall the MTV Lift Man. It was a 70-plusyear-old man, with a horrible set of teeth, standing in a iron-grilled lift, cursing MTV in a raspy voice. Does “Mad in India” and “Blousefull” ring a bell? It did for Amitabh Bachchan. The Lift Man’s popular impact was so widespread that at a social… Continue

Imagine you were witness to the following scenes:



The employee at the photocopier is half way down his copying when he encounters a paper jam. The employee moves to another machine instead of getting this one fixed.



It is 6.00 pm in the evening and the client deliverable is far from ready to ship and the consequences of delay are serious. The team leader responsible for the project gives the team members a few instructions but is the first to leave.



The manager… Continue

According to Bill Gates there are 3 keys to success in any new venture.

Being in the right place at the right time. (You could well be already there ).

Have a vision of where the industry / business you’re working in is going.

Taking Massive and Immediate Action. (It is time to act).

“The future belongs to those who believe in the quality of their dreams” Was it Johann Wolfgang Von Goethe, the famous German poet and philosopher who said those words?



Here are my 15… Continue