Steve Janack's Blog – July 2017 Archive (1)

Building the Right Workforce for the Summer Rush

Summer, a/k/a “prime time” for your restaurant, retail store, or hospitality venue, is upon us. While it’s critical to have enough employees to meet the rush, it’s quite another to have the right employees: those who provide exceptional customer service that can make or break your business. How important is it? According to a Walker study, customer experience is becoming the biggest brand differentiator for consumers –…

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Added by Steve Janack on July 10, 2017 at 2:19pm — No Comments

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