The past year has been difficult for many of us, and is one we don’t want to repeat. This is especially true for key workers across the UK who have led the fight against the coronavirus. According to the ONS, around 33 per cent of the UK workforce were in key worker occupations and industries in 2020.

NHS staff, educational…

Evidence shows that the view on gender has dramatically shifted in the past 35 years. In 1984, 42 per cent of people said that men are expected to be a family’s breadwinner, further agreeing that women should be the main homemaker in a household. In 2019, only eight per cent of people shared these views.

Gender is only one aspect of diversity and equality that workplaces…

Many industries have had to quickly adapt to new operational guidelines due to the coronavirus outbreak completely changing the economy and the way we live our lives. Many professions that the public took for granted were prevented from operating under their normal circumstances. 

However, innovation is at the forefront of our economy and technological and operational advancements have allowed for these goals to continue and strengthen the base of their sector. The low-touch economy…

Your customers matter to you and one way a customer will get an impression of your business is through your customer service. In brick and mortar stores, body language and verbal communications are two of the most important tools your employees have. But did you know that body language may have a bigger influence over…

Countless months of lonesome coffees and daily commutes which require rolling out of bed, slipping into our comfiest attire, and opening our laptop lid. Lockdown has forced us to become accustomed to a new way of life recently. Some of us adapted quickly, whereas others found it more of a struggle. 

Although we hoped 2021 would be different, so far, the…

Working from home became the temporary norm in early 2020, and as Boris Johnson announced a new lockdown yesterday, it’s going to continue as we enter 2021. Since many of us will be adapting to the hybrid way of working – finding a way to give your ‘work atmosphere’ more permanent home is essential for our concentration and daily productivity, setting…

Supply chains have been mapped since maps existed—however, supply network mapping technology is a relatively new phenomenon. Supply chains are constantly evolving due to a variety of…