Oprah Winfrey. Credit: Alan Light

If you want to learn the secret to hiring, there is no better lesson than Oprah Winfrey.

Winfrey is a bold, African American woman who wanted to talk about gays and feelings before it was kosher to talk about gays and feelings. Her background…

In 2008, Marvel was on the ropes, or at least the movie-making part of the business was.

Just look at the last eight movies featuring Marvel characters released before April 2008:Blade Trinity, Elektra, Man-Thing, Fantastic Four, X-Men: The Last Stand, Ghost Rider, Spider-Man 3 and Fantastic Four:…

Hiring Eisenhower as the Supreme Allied Commander in Europe might have been FDR’s greatest move. Credit: Wikipedia

At VoiceGlance, we believe the key to any organization’s success is hiring the right people. To honor that belief, we created a series that recognizes some of the greatest American hires of…

The famous Chick-fil-A sandwich. Credit: J. Reed

There are a few things you need to become a franchisee operator of a Chick-fil-A.

A commitment to the company. A strong belief in “wholesome values”. A willingness to endure a year-long vetting process. And it helps if you are married.

What don’t you need? A lot of…

Zappos CEO Tony Hsieh. Credit: Wikipedia

When Tony Hsieh started Zappos in 1999, he was smart enough to realize what would make his company stand out.

There was nothing unique or proprietary about a site that sells shoes. It had competitive prices, but not the lowest.  So what was going to set Zappos…

Yahoo CEO Marissa Mayer. Credit: Wikipedia Commons

If you gave Yahoo CEO Marissa Mayer truth serum and asked her about her hiring practices, she’d probably say she’s trying to put Yahoo on par with her former company, Google.

If you gave Yahoo employees truth serum and asked them about Mayer’s hiring practices and HR…

The E-commerce site’s hiring practice takes after its intense CEO, Jeff Bezos. Credit: Wikipedia Commons

Amazon’s theory on hiring can be tied to something its CEO, Jeff Bezos, said in…

Credit: Ethan

There are two coffee shops in my neighborhood: a Tim Hortons and a Dunkin’ Donuts.

The prices at both are pretty much the same. The food is different - if anything I prefer Dunkin’ Donuts. And yet, I got to the Tim Hortons every morning.

Why? It isn’t the advertising or the price or the food or any of…

Credit: Vo Minh Thong

Forbes reports that the average customer satisfaction ranking for companies in America is around 86 percent. The two lowest performing industries, social media and arts…

Larry Page and Sergey Brin were both high-achieving students, as both earned master’s degrees from Stanford before they co-founded Google.

Understandably, when they started hiring at Google, they focused in on hiring people like them, namely people from great schools with high GPAs. They required candidates to submit their GPAs and…

62 percent of HR professionals are women. Credit: Pixbay

So what does the normal human resource department look like?

Well, according to a survey by the Society for Human Research Management (SHRM), most of the people on the team will be…

A look into the future. Credit: Matt Ragan

A recent survey by the country’s largest HR association revealed several clear trends emerging in human resources: an increased focus on hiring, an infusion of technology and a metamorphosis into a strategic department.

The Society of Human Resources Management (…

Two recent studies – one by a well-respected university, a second by a leading industry journal – chastised human resource departments in general, saying they rely too much on “gut instincts” and fads instead of hard numbers and science.

“Faulty practices and decision making (is) abound in HR,” read one study by the Human Resource Management Journal (HRMJ) entitled…

Credit: Wikipedia Commons

So here’s an interesting statistic, according to our friends at Towers Watson: hiring is expected to increase this upcoming year, while HR funding – you know, the…

Want to stand out in a crowded field? Treat your candidates right. Credit: Oleg Chursin

If you ask anyone in business how important customer service is, they’ll all answer the same way: very. That’s because they know a bad interaction with a customer has ripple effect, as not…

Imagine if you found a new, safe and cheap energy source that produced no emissions and could replace gasoline tomorrow. If you – and only you – started using it to power your car, how much impact would that make in the world?

Very little.

But what if you told everyone about it and everyone started using it? Then how much of an impact…