Picture the scene. Its mid-December 2010. I’m happily minding my own until the mobile rings.  “We’ve seen your profile on LinkedIn,” an in-house recruiter explains, “and we’re wondering if you’d be interested in a new role we’re recruiting for in the UK?”

Now, in my opinion this company manage their employer brand extremely well. For me they’ve got the engagement piece nailed so when I was asked if I’d be interested in working for them, internally I’m screaming, “Hell yeah…

I was recently revisiting some learning & development material I pulled together last year on the topic of Communication. Because of the enormity of this subject I made the decision at the time to break it down into two sessions. The first was the art of “Receiving” (a.k.a listening) the premise was that contrary to popular belief, the actual key ingredient to being a master communicator is the ability to listen and give 100% attention to others. Not, as many believe, the ability to…