Think about your organization carefully and what do you see? Whether you are a manufacturing operation or a service organization you each have the same basis for the success or failure of your organization operation. That basis is a collection of processes that are unique to your individual corporate culture, visions and missions. The problem is how do you view those processes.

I am involved in the research for a new book devoted to making our educational institutions more places of…

A couple of weeks ago I posed in the weekly blog whether you are transactional or transformation based. While I contended that the new climate we are in mandated that you shift your focus from being totally transactional focused to being transformational focused, the events of the past week tells me that to some degree we need to continue the transactional focus.

Whether your focus is the TLS Continuum and process improvement or being innovative in the development of relationships…

I had the opportunity last week to attend the monthly meeting of my local chapter of the Society for Human Resource Management, which covered a legislative update for its membership. I am from a family of lawyers so I understand they have a role to play. But every time I come away with the same feeling.

For over 30 years when I attend these it always seems to be the case of us against them. The lawyers tell us that we have to begin to develop strategies to combat the rash of…