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Daniel T. Bloom's Blog – November 2018 Archive (5)
Is that all there is?
In the continuous process improvement world, we consistently here about the need to listen to the voice of the customer when trying to resolve organizational problems. The problem is that this approach is primarily retroactive in nature.
According to Wikipedia, Voice of the customer (VOC) is a term used in business to describe the in-depth process of capturing customer's expectations, preferences and aversions. Specifically,…
ContinueAdded by Daniel T. Bloom on November 28, 2018 at 9:30am — No Comments
The Change Maestro's Daily Tip
In producing evidence-based solutions they are meaningless if we don’t measure, we won’t question #TheChangeMaestro #TLSContinuum…
Added by Daniel T. Bloom on November 26, 2018 at 1:42pm — No Comments
The Change Maestro's Daily Tweet
We can’t act on what we don’t know - Dr. Mikel Harry #TheChangeMaestro #TLSContinuum
Added by Daniel T. Bloom on November 16, 2018 at 12:33pm — No Comments
The Change Maestro's Daily Tweet
If we don’t question we won’t search - Dr. Mikel Harry #TheChangeMaestro #TLSContinuum
Added by Daniel T. Bloom on November 5, 2018 at 9:37am — No Comments
The Change Maestro's Daily Tweet
Don’t be a problem solver, become a solution seeker. #TheChangeMaestro #TLSContinuum…
ContinueAdded by Daniel T. Bloom on November 1, 2018 at 9:52am — No Comments
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