In the April 2015 issue of Talent Management Magazine an article written by Warren Parry and Randall Wandmacher of Accenture discussed Using Fact, Not Feeling to Deliver Change. The article contained a list of 10 drivers of change. This blog post with their permission will look at…

Look around the corporate landscape and you are bound to find a corporation, which has a department or a program called quality assurance or quality effectiveness. We get that, but they are approaching it the wrong way. Process improvement is not a program. Process improvement is not a department. Process improvement is a process. So what do we mean?

As we stated in…

This morning I ask you to do me a small favor. Take a random sample of your LinkedIn connections and read their list of skills. See how many list change management as a skill. Then I would like your responses to the question are they really involved in change management?

My feeling is that the vast majority of them are not involved in true change management. Let me explain that further. For the vast majority of those who say they are involved in change management they are saying that…