Timothy F. O'Connor                                                                                                                      14 Deer Run

         Big Flats, New York 14814

 (607) 857-6000

           toconnor847@gmail.com

Objective

To obtain a challenging position where I can contribute my leadership qualities, interpersonal skills, diverse experience, in-depth operations knowledge and management acumen.

Proven Expertise

- Corporate mission and vision creation                                                

- Strategic planning                                                                                

- Board level presentations  

- Business modeling                                                                                 

- Operations and capital budget formation   

- Business intelligence                                                                      

- Bond financing                                                                  

- Operational performance improvement

- Change management

- Leadership development and staff education

- Wage and salary system design and deployment

- Labor negotiations                                                                                        

- Recruitment and staff retention

- Facility design and construction management                                                   

- Information Technology work flow development                                     

- Primary and secondary market research

- Sales and Marketing

- Public speaking at national, state and local conferences                             

Experience:

Health Care Consulting                                                                                               

June 2003 - Present

Insightful consultant with a keen aptitude for identifying strategic direction and opportunities for enhanced staff performance and operational improvement.

Significant Accomplishments:

-          Consulted a newly formed IT firm design, develop and deploy Point of Care (POC) business intelligence software solution.

-          Wrote a RFP for a federal government agency for the procurement of visual simulation software.

-          Collaborated in improving the end user experience in web site design and utilization.

-          Provided branding and marketing thrusts for a new CRM market entry.

-          Presented multiple strategies to a startup consulting firm focused on reducing hospital re-admissions.

President / C.E.O.                                                                                                       

August 1988 - June 2003

Bethany Village, Horseheads NY

Directed 395 staff within a multi-corporate, 450 resident, Continuing Care Retirement Community composed of 23 town homes, 152 apartments, 92 assisted living and 36 dementia apartments, 122 skilled nursing beds and 3 community outreach programs.

Significant Accomplishments:

-          Created and implemented the organization's first strategic plan which improved cash flow by over $1 million.

-          Changed the corporate culture and reduced staff turnover by 75%.

-          Designed and instituted a comprehensive wage and salary program based on 15 compensable factors applied to over 51 staff positions which significantly enhanced staff recruitment and retention.

-          Developed and deployed an activity based costing workflow system that measured and monetized the direct variable cost of services delivered.

-          Opened the first memory care unit within an Assisted Living Facility in New York State.

-          Completed two tax-exempt bond financings for over $29.5 million for the construction of the region’s first state-of-the-art, 112 unit assistive living apartment complex, in addition to a 42-bed skilled nursing facility expansion.

-          Conducted a successful $750,000 capital campaign and received $650,000 in New York State grants.

-          Established a Home Health Care Agency, an Adult Social Day Care program, Geriatric Care Management services and a unique retail outlet for family caregivers.

Vice President                                                                                                            

September 1984 - August 1988

Arnot Ogden Medical Center, Elmira, NY               

Responsible for an $18 million budget, 540 personnel and all outpatient, diagnostic and support services departments of a 316-bed regional medical center.

Significant Accomplishments:

-          Instituted operational performance improvements that resulted in enhanced staff retention and morale, while reducing costs and increasing revenues over $1 million.

-          Chief negotiator for union contracts.

-          Established the region’s 1^st American College of Surgeons (ACS) level 2 Trauma Center.

-          Reorganized Emergency Department and established a triage system which reduced patient waiting time by 60%.

-          Established a capitated prepaid healthcare program for the county prison system which earned $150,000 annually.

-          Recruited 14 physicians and managed the opening of new practices.

Senior Associate                                                                                                         

March 1981 - August 1984

Witt Associates, Oakbrook, IL                                                

-          Senior executive recruiter for over 41 recruitment engagements of CEO and other senior-level executive positions for premier teaching hospitals, medical centers and professional associations.

Director of Nursing - Administration                                                                             September 1978 - March 1981 

Lake County Memorial Hospitals, Painesville, OH           

-          Responsible for the entire administrative operation of the Departments of Nursing in two separate county hospitals. This unique position oversaw the efforts of 650 nursing personnel and a $10 million budget.

Marketing Executive                                                                                                   

September 1976 - May 1978

Health Care Plan (HMO), Buffalo, NY                                                                           

-          Conducting numerous public speaking engagements, subscriber enrollment campaigns and market research. Held this full time position while completing MBA program.

Captain                                                                                                                       

February 1971 - May 1976

US Army - Medical Service Corps                                                                                

-          Promoted to Company Commander within 6 months of active duty. Additional assignments included Administrator positions responsible for 25 to 250 personnel in separate 150 and 250 bed hospitals in addition to a Family Health Clinic. Additionally trained and practiced as a Physician Assistant.

Education:

     M.B.A.    State University of New York - Buffalo

     B.S.        Niagara University

Presentations and Publications:

Presentations:

-          Testified at the U.S. Congress Ways and Means, Health Care Sub Committee.

-          National Conference of the American Nursing Informatics Association.

-          Life Services Network, Illinois Association of Homes and Services for the Aging

-          New York State Association of Homes and Services for the Aging.

-          Created and delivered over 60 leadership development and change management workshops.

Published:

-          Nursing Homes Magazine January 2004

-          QP Magazine - American Society of Quality (AQS) March 2009

Community Involvement

Church Council Chairperson. Troop Committee Chairman, Boy Scouts of America. President Local Little League. Trained Community Dispute Resolution Mediator. Certified NYSHSA Baseball Umpire. Youth soccer, baseball and softball coach.