I recently started using an application called Calltrunk.  Let's just say that there's always room for improvement as a recruiter in an ever-evolving industry.  Each call that I place (land-line, mobile, or Skype) through Calltrunk is recorded, and immediately stored in the cloud for instant review. 

This application uses voice recognition software to create a searchable record for all of your phone calls.  So, if for example, you had a client that spits out job order specs at 50 miles a minute, you can type any of those keywords into the Calltrunk search engine - called ARGO search - and locate exactly where those words were spoken in the recorder timeline. (See illustration below)

www.calltrunk.com/us/en/

I can't tell you how invaluable this function is to help close both clients AND candidates.  We all know how important it is to use words as selling tools when closing, and having the exact spoken words of every prospect makes our chosen words all that much more effective.
You can find Calltrunk in your app store, and download the free app as well.  No credit card needed, no hidden charges, no obligation.  They're offering 90 minutes of free call recording time on any land-line, mobile, and/or Skype.
  
Their new ARGO search tool was even featured in the Wall Street Journal.  They are currently integrated into SugarCRM software (which is what I'm currently using) and Calltrunk is in the process of developing integrations with other CRM'S as well, and it will feature a click-to-call capability.
Wait...Never dial a phone again AND have my calls recorded and searchable???  
It's the future of recruiting, and it's already here! 
--
Bill Adie
ORisearch, Inc.
Work smarter, not harder.
 

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