I usually stand too, but I never thought to turn off the monitor. A great tip as I am easily distracted into checking emails or what's up in the chat room at RBC...
Julia Stone said:So true Rayanne. I also sometimes stand up when I am calling to keep my energy up and I always turn off my monitor when I am on the phone so I don't get distracted.
Awesome idea to share!
Rayanne said:No matter what, SMILE when you are on the phone... I guarantee they can hear it. And guess what? You will feel better at the end of the call, no matter what the outcome!