Overall we need good people skills. We need to be able to gauge situations that can often become quite emotional. We need to be good at communicating – both to candidates and clients – and have an aptitude for sales. Essentially, this means talking to people in the right way to get what we need for our end objectives, and if we are a good communicator, this should come naturally. We also need to be able to think and react quickly when under pressure and be able to stand on our own two feet.