On-Site Support Engineer Latam

Ref SCEN31089
Company Description Coberon Chronos Consulting's client is a market leader in the mobile data traffic solutions niche with established customers in all major markets worldwide.

Job Description • Mobile data traffic management solution support while testing activities at a Tier 1 Mobile Operator facility, providing technical support to our client’s customers. (2nd and 3rd tier support) • Assists our client’s partner in troubleshooting and communicating issues to the customer. • Perform proactive maintenance and support to optimize our client’s product environments. • Troubleshoot, diagnose and resolve customer issues. • Provide a single, onsite contact for product issues. • Provide knowledge transfer on the company’s products to customer staff. • Willing to travel to other sites and locations (50% travel) Define, manage, and execute problem resolution plans and communicate closure/resolution to technical support, and headquarters.
Skill Required  Degree in Engineering (computers, electronics)  At least 2 years experience in integration/support position; alternatively, 2 years experience as system/IT manager or network engineer.  Hands-on experience with high admin. knowledge for both Linux & shell scripting.  Proven experience in supporting customers including identifying problems and providing technical solutions to customer’s needs  Quick learner, Self-motivated, Independent  Excellent Communication Skills
Benefits Excellent benefits!
Country Peru
City, region
Discipline Engineering
Sector IT and Telecommunications