uiter; a corporate Recruiter and Staffing Manager; and am presently an external Recruitment Consultant and Contractor for employers in a variety of industries. I've received many awards for performance including "Business Vision" Awards for my efforts. I take great pride when someone I've recommended for hire, is hired and later tells me they've saved the company significant money; significant production time; or was awarded a patent, grew customer loyalty, improved safety, etc. I take great pride in the fact that I often hear of promotions and awards for professionals I've had a hand in facilitating their employment consideration which resulted in their hire.
While you say you have spoken to some CEOs who say their "HR folks" as not getting it—your headline makes it a blanket statement that feel is totally unfair and shortsighted. The fact is a lot of HR folks actually do get it, particularly when it is HR folks, in concert with management, who facilitate the hire of future leaders. It is also HR folks who play a key role in saving an employer from potential jail-time by training management, and rank-and-file employees, not to violate such policies that have such entities like: USDA, FDA, OSHA, EEOC, or OFCCP, to name a few, who have oversight responsibility on how many companies can operate.
Your statement that HR folks should think and act like CEOs is presumptuous when one thinks of modern day debacles freshly experienced on Wall Street; and those debacles, somewhat distant, but still fresh on the minds of many who personally experienced the fall of ENRON, ANDERSON CONSULTING, and WORLDCOM, to name a few. Unless, of course, it’s proven that HR folks were in concert with the criminal activity fostered in those companies.
Finally, it’s ludicrous to assume that HR professionals must come from business to speak to business leaders. If I’m not mistaken, good and great PEOPLE make a business what it is and what it can be. “Human” Resources is wholly dedicated to supporting the Human Factor. Some even get degrees in HR and specialized training in related disciplines, e.g, Training, OD, Safety, Employee Relations, Labor, Staffing, Health, Compensation, Benefits, and Security. It is the HR folks who have the full-time job of embracing the PEOPLE perspective in any business. HR folks, in concert with management define job descriptions, and job challenges, and work together to fill those positions with the best available talent (and by the way that’s not a given). HR folks, in concert with management, devise necessary training and developmental plans called SUCCESSION PLANNING to bring fourth future leaders for the company. HR folks protect employees from abusive managers, and, in concert with management, extricate non-performing employees.
I can go, but it seems to me you must be speaking to some very remote and unique CEOs who have a problem with their HR folks. I’ve not heard of one Fortune 500 company who publicly says that their HR folks suck to the point that you imply. HR folks are integral to top performing businesses and the true rarity would be for a business to achieve “most admired” status without a viable and response HR team in place.…