Valerie Wilson
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Valerie Wilson's Blog

Finding the Best Customer Service Rep: What Characteristics Do They Have?

Think about what an iPod shuffle looks like. One button.



ONE!



This is the primary reason that iPods continued to explode. From the outset, it was made to be user friendly and simple. And guess what? The results brought very few questions from the customers. No confusion, nothing to "figure" out, and only happy tunes to enjoy. The customer service reps for iPods are probably very bored, and that's a good mark of success.





That's the goal:…

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Posted on July 11, 2013 at 9:00am

Benefits of Checking Out Rural Towns for Job Candidates

The secret about people who live in small towns is that most of them have big, BIG dreams and aspirations. While many love the intimate, small-town feel, others get a 'fire in their belly' and crave the bigger suburb or city life. This type of dreamer makes for one hungry, excellent employee.



A lot of recruiters feel like they should only look in metropolitan areas or suburbs for great job candidates. There are, however, many benefits of looking in the country and more rural areas…

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Posted on July 10, 2013 at 9:19am

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