Zachary Sines's Blog – April 2013 Archive (1)

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How I Say No to a Client

Is the customer always right?  Nope.  In fact, most of the time they are wrong.  So, why do sales staff continue to believe the customer is right?  This goes on at every recruiting company, and I see it most with either inexperienced sales staff (obvious) or sales staff that have come from different industries.  The problem usually is the fear that telling a client "no", that terrible two letter combination, will result in a bad relationship.  I have never, and will repeat the word NEVER,…

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Added by Zachary Sines on April 12, 2013 at 7:00pm — 2 Comments

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