What kind of a culture do you want to create? Many organizations talk about workplace culture but I wonder how many really know what kind of a culture they truly have.

Unfortunately, the leaders of an organization are often out of touch with what happens on the ‘shop floor’ as it were and I’ll bet they’d be surprised at what they’d learn if they came into the organization as a new worker.

There is a new TV reality show (in all honesty, I have yet to see it) called Undercover Boss… Continue