Many studies have identified the power of saying ‘thank you.’  When you say ‘thank you’ your customers they spend more, they return less, they tell their friends about you and your service delivery.  In the workplace employee productivity increases when a sign of appreciation is shown such as ‘thank you.’  Likewise vendors go the extra mile, provide deeper discounts, extend credit, deliver on time and increase consideration.  This drives profit, margin and success.

If this is the case…