Let's suppose that all the planets align correctly and you wake up on the correct side of the bed (most days) and you are becoming an Actual Leader. This is confirmed for you on a regular basis by people who genuinely smile when they see you coming and also smile and thank you when they depart your presence. Some of these people come to you out of the blue to bounce ideas off of you or report progress because they know that you appreciate it and that they are appreciated. You are even taking… Continue

I recently got the chance to present this at a small gathering of business leaders in Santa Cruz, California. The crux of the gathering was to have these business leaders listen to real people. I consider myself quite fortunate to be considered a "real person" I think that's one big piece of being successful in this industry we all love so much and I believe this to be very relevant to the work we do. I do want you to bear in mind however that I am not speaking from a position of expertise on… Continue

Years ago I had an interesting interview experience. It was very early in my career and the guy who was going to hire me asked, "What's two plus two?"



I hesitated, but only for a millisecond trying in that brief moment to figure out why he had asked. Then, almost in a 'what kind of idiot do you think I am' tone I replied "Four". Since he did not respond or nod right away I added, "Unless this is the kind of place where if you say it's five, then it's five. Or if the customer says… Continue