If you are involved in resourcing, whether in house or on the supply side, you won't have failed to have noticed the big shift and conversation around direct resourcing.  You will also, I’m sure, have come across many conversations about the candidate experience, or lack of it – see here for…

I seem to have spent a significant amount of this last year back in the field of a subject that occupied my working life some 13 years ago - recruitment technology. More specifically, new technology in the form of start ups and new entrants which is always more interesting. However, as those with way more experience of the start up arena will tell you, you have to kiss a lot…

There has been quite a lot of argy bargy in the recruitment space recently following the launch of the 'Apply with LinkedIn' button, hot on the heels of their IPO announcement. A large amount of the debate is centred around the impact of the tool and, given LinkedIn's ever extending reach…

I spent quite a few years working in the CRM space, many of those talking customer loyalty and retention strategy with some of the biggest brands out there.  In all of the conversations we would have with their customers, there was one consistent and familiar story which often went something like this:

"How did you become a customer of…