Darryl Moore's Blog (29)

The Perfect Recruitment Culture

What is the best recruiter cultural environment?  Of course the answer is not simple because we all respond to different leadership and cultural environments.  Some are more personally motivated and do not need sales pressures – they know and do their job.  Others require a little push to help keep their focus and motivation high.  Neither is better or worse but there is a place where you turn a little push into a hotel environment and that becomes destructive. 

I was reading an…

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Added by Darryl Moore on August 15, 2012 at 11:21am — 8 Comments

The Power of Thank You – Write a Note and Reap the Benefits

Many studies have identified the power of saying ‘thank you.’  When you say ‘thank you’ your customers they spend more, they return less, they tell their friends about you and your service delivery.  In the workplace employee productivity increases when a sign of appreciation is shown such as ‘thank you.’  Likewise vendors go the extra mile, provide deeper discounts, extend credit, deliver on time and increase consideration.  This drives profit, margin and success.

If this is the case…

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Added by Darryl Moore on July 17, 2012 at 10:51am — 15 Comments

Don't Undermine Your Value

I was recently reflecting on our “high fees” as commented by a client in a one-on-one interview.  I pulled out the 2011 research report put out by the Talent Board entitled the Candidate Experience.  In addressing the channel by which Candidate learn about job postings and companies it was clear that the following three avenues are most consistently used by companies to communicate with job seekers:

1. The Career Site is the most consistently used channel for publishing information…

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Added by Darryl Moore on June 22, 2012 at 12:24pm — No Comments

Move Beyond Salary – Money is Not A Viable Measure of Success

One of the most important jobs of a recruiter when making a match between candidate and client is salary expectations…or is it?  Salary is one component but what should be considered is the total compensation package + non tangibles such as culture and advancement opportunity.  However I am sure we can all recount those who get stuck on salary and that is often because salary reflects status and an interpreted success (along with job title).  We are after all social creatures and what others…

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Added by Darryl Moore on June 20, 2012 at 6:25pm — No Comments

Bad Hires: Stats, Costs, Avoidance, Poor Excuses and Other Thoughts

The adage goes, “if you hire clowns, you will end up with a circus.” Not just a circus but a really expensive circus.  Let me start with the generalist statistic from PR News (2012).  Of new hires, 46% fail within 18 months.  Of new hires another 45% are only fair to marginal performers.  That means that 81% of new hires are a disappointment.  That is a really big number and comes at even bigger costs.  The cost of a minimum wage bad hire has been cited to be $4,500 and change.  Research in…

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Added by Darryl Moore on June 14, 2012 at 11:31am — 1 Comment

Social Recruiting Make Way for Mobile Recruiting

 

Social media and social recruiting are very busy words and phrases as many try to tame the savage beast. However, social recruiting has an appendage that is growing in strength and on the horizon.  In 2011, Potentialpark surveyed more than 30,000 job seekers and 350 employers worldwide.  19% of job seekers used their mobile devices (phones, pads) with a complementing but low 7% of employers having a mobile version of their career website and 3% with a mobile job…

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Added by Darryl Moore on May 24, 2012 at 5:00am — 5 Comments

Reminder: Dont Play the Numbers, Build the Relationships

Plato, a great philosopher, student of Socrates and teacher of Aristotle called the study of numbers the highest level of knowledge. Numbers can be divided into groups, demonstrate relationships and are used in religion, superstition and mythology.  Numbers have been identified as the purest form of communication that crosses the boundaries of languages, understanding and perception.  Numbers are woven into every aspect of humankind and critical to life on earth.  But have you ever been…

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Added by Darryl Moore on May 22, 2012 at 5:30pm — 2 Comments

Western Canadian Unemployment Numbers Dropping – BC Leaps, Alberta Unbalanced

Post for those operating in Western Canada

 

April’s unemployment numbers came out today and there has been a flurry of activity as we see some giant gains in employment across most provinces.  British Columbia (BC) made a particularly strong leap forward moving from a 7.0% unemployment rate to 6.4%.  A six point jump is very strong and when looking at the sectors that gained, all most all sectors came out ahead.  The health occupations category was the only one to suffer…

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Added by Darryl Moore on May 11, 2012 at 5:58pm — No Comments

Why Do We Blog and How Do We Do it Better?

Social media is no longer new news.  However, the dangers and benefits continue to reveal themselves as we learn how to operate in a world where the opportunities to connect seem limitless in opportunity and danger.  As business managers responsible for growth, relationships, brand strength, customer service and development or any other organizational purpose, social media provides an opportunity to connect.  While many personal reasons for mediums like Facebook and YouTube remain within the…

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Added by Darryl Moore on May 10, 2012 at 1:30pm — No Comments

Risks to Recruiters in Candidate Social Media

Eurocom released the results of their Worldwide annual survey in March revealing some interesting trends and thoughts in the world of social media.  The research identified that worldwide, one in five technology firms rejected a job applicant because of social media.  However, data made available by BullHorn Reach suggested that in North America 91% of hiring managers screen potential candidates, using a combination of LinkedIn (48%), Twitter (53%) and most commonly Facebook (76%) throughout…

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Added by Darryl Moore on May 7, 2012 at 11:15am — 4 Comments

Fish Where the Fish Are – News Papers to Job Boards to LinkedIn

 

In 1975, Charles Revson, Co-Founder of Revlon Cosmetics, was quoted as saying, “Oh Lord, give me a bastard with talent.”  I can understand the irreverent prayer because job hunting was a bigger risk.  The primary method of communicating jobs was the newspaper with limited geographic circulation.  Since that time, and with the dissemination of technology and understanding of hiring risk, new tools have increased the opportunity to find the right candidate faster and greater…

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Added by Darryl Moore on May 2, 2012 at 10:00am — 4 Comments

Cracking the Succession Planning Code.

Over the years much has been written on succession planning.  Even when I was a Gen X’er in school I was told at numerous times how I would be posed to replace retiring Baby Bommers.  Succession planning has been on the minds of many for many years. However, succession planning is one of those things that does not get done, despite the conversations.  Why?  The reasons are multiple ranging from activity that has no immediate payback to generational gaps to complete cluelessness as how to…

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Added by Darryl Moore on April 27, 2012 at 6:30am — 2 Comments

Why Can’t Some People Feel Comfortable Asking For Referrals?

 

What is the true value of a referral?  It is hard to define and quantify because the referral is more than a transaction, it is an act of faith and an act of loyalty.  People refer others because they have knowledge (or at least a hope) that the referred will not be disappointed.  No one wants to make a personal recommendation and have it backfire because it reflects badly on them (unless they are filled with alternate and sinister motives).  Referrals are the strongest form of…

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Added by Darryl Moore on April 24, 2012 at 12:30pm — No Comments

The Opportunity of Public Sector Staffing

         

Do you engage in public sector recruiting?  If not you may be missing a very important and sizable opportunity.  Let’s start with the size of the pie – 24% is the average percentage of employees in the public sector in Canada (March 2012).  The USA tends to be in the high teens with developing country average around 23% (Bureau of Statistics).  This means that one in four or five positions in Canada/USA are a public job:  government, Crown Corporation, university,…

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Added by Darryl Moore on April 19, 2012 at 6:00am — No Comments

To Reference or Not to Reference – A Matter of Privacy Law

Whether in the Temporary or the Permanent search industry meeting a lot of candidates is a critical success factor.  Recruiters are sent hundreds of resumes weekly and dig into profiles on a regular basis.  The information provided may come in several avenues, both public and private and the information is protected by a legislated privacy act accordingly.  In Alberta and British Columbia this is often referred to as FOIPP Act (Freedom of Information and Privacy Protection Act), and is…

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Added by Darryl Moore on April 17, 2012 at 4:29pm — No Comments

SME’s Drive Growth in our Industry

Canada’s growth (and the USA) is powered by small to medium enterprises (SME’s).  SME’s employ approximately 52% of all working individuals; therefore, they obviously play a critical role in all aspects of industry and community, including recruiting.   While I can’t locate the figures to support this, I feel my assumption is reasonable: SME’s make up the majority of the non-government client base within the recruiting industry.  This makes SME and entrepreneurial spirit something worth…

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Added by Darryl Moore on April 6, 2012 at 7:30am — No Comments

80% of Today’s Jobs are Landed through Networking - Another Empty Statistic

On March 24th Bob McIntosh posted a blog titled “80% of today’s jobs are landed through networking.”  The article was well articulated and discussion ensued that pulled at the very fabric of what networking is, how to use it, how important it is, and how is it defined.  Some astute readers identified a lack of support for the statistics as a perpetuating concern (strong ideas Karen and Sandra); others identified the notion of causality (excellent point Kyle).  The question really…

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Added by Darryl Moore on April 3, 2012 at 11:23am — 2 Comments

The Simple Explanation to the Un-LinkedIn

It is amazing to me how many people I meet who are not on LinkedIn.  To them LinkedIn is just another social connection point, like Facebook, which they usually have.  Having Facebook seems like enough for them, why have another socializing site?  The response to potential candidates was felt worth sharing in case you have contacts that are still not on LinkedIn or lack the understanding of the difference between Facebook and LinkedIn:

 

Since it first went online in 2003,…

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Added by Darryl Moore on April 3, 2012 at 10:30am — No Comments

Tough Social Media Questions

Ms. Nonato reported in PostMedia news that a job candidate in Ontario was asked in an interview to provide his Facebook login and password so the employer to could investigate the interest, photos and people the candidate was involved with.  Most of us would readily question the privacy rights of that candidate and the levels of ethical consideration of the employer; however, the request in Ontario was neither illegal nor immoral.  In fact, temptation exists with the increase of social media…

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Added by Darryl Moore on March 29, 2012 at 5:30am — No Comments

Why are some geographic regions using staffing services more than others? Culture vs. Economics?

Where hiring exists, usually you can find staffing services, however, some geographic area seem to use staffing services more than others.  Is there a business reason for this or perhaps a cultural propensity of the area to lean heavily on staffing services?  Time to find out!  While my data is Canadian, for our US recruiting colleagues, the same information may exist and may be a worthy exercise to determine the hot beds of staffing. 

 

Quick and Dirty Data…

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Added by Darryl Moore on March 26, 2012 at 7:00am — No Comments

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