One of my favorite movie scenes of all time is from Jerry Maguire. Rod Tidwell, Jerry’s client, is telling him about the Kwan. Basically it equates to everything. Rod says, “I want the Kwan.” And Jerry answers him with “I am out here for you. You don’t know what it’s like to be ME out here for YOU. It is an up-at-dawn, pride-swallowing siege that I will never fully tell you about, ok?” Jerry, you speak to me, man. This is my life – the life of an HR Director.
Employees want the Kwan,… Continue