I am looking for a ICM Applicaiton Developer with ICM hands-on experience required. A successful candidate will have extensive hands-on experience working with Cisco Unified ICM scripting and configuration. Additional proficiencies in CVP, IPCC and IP IVR are highly desirable.
The salary range is $90,000.00 to $110,000.00.
Project Implementation includes:
Ensure projects remain within scope
Project documentation and support
Site review and discovery
Review, interpet, and act upon client requests and/or scope changes
Assume lead engineer role on multiple projects across all phases including:
Production deployment support
Post deployment support
"Own" customer issues until resolved
Industry certifications desirable but not mandatory:
IP Telephony Design Specialist
IP Contact Center Express Specialist