You’ve decided that this job isn’t the right one for you — so how do you turn down the job offer gracefully? Just because you were offered the job doesn’t mean you have to accept it.
The first step is to decide how you’re going to communicate that you’re declining the job offer. If you had a good
rapport with the hiring manager, and the hiring manager is who made the job offer, it makes sense to reach out to him or her directly. It’s an uncomfortable situation to be sure, but part of turning down the job offer gracefully is through clear, direct communication. And time is of the essence. In making the job offer, the hiring manager may have given you a timeline for making the decision. Don’t put off telling them no if you have decided you’re not going to accept the job. The conversation won’t get easier with time, and you’re just putting off the inevitable.
If the offer was extended through a human resources representative, you may decide to let the HR representative know you’re declining the offer, and then follow up with the hiring manager as well. If you really can’t imagine yourself being able to turn down the job offer by phone, an email is acceptable. But a phone call is preferred.
You want to communicate three key points:
- You are grateful for the job offer
- You’re declining the offer
- You appreciate their time and consideration of you as a candidate
The most important is the second point — it should be clear that you’re turning down the job offer. You don’t have to provide a reason for doing so, but you’ll likely be asked, so be ready.
Here’s how a phone call to the hiring manager might go:
“
Hi, Joe. I appreciate you offering me the sales manager job. I’m so appreciative of the time you took to interview me and help me understand what the role entails. However, after careful consideration, I’ve decided not to accept the job. But I wanted to let you know that I’m so grateful for the time you and the team put into the interview process, and I’m sorry that we won’t be working together.”
Joe is likely to either accept you declining the offer, or he may press you for a reason why you’re not accepting the job. Be ready to explain,
even if it’s not the “real” reason. For example, if you discover that the company is behind on paying its suppliers, and you don’t want to leave a stable company for one that might be in trouble financially, you don’t have to say that. (And Joe might try to persuade you that things are, in fact, fine … even if your inside contact has told you otherwise.)
So, you might give a more “innocuous” reason, such as “
After thinking it over, I just don’t think now is the right time for me to make a move,” or “
After getting a better understanding of the role, I’ve come to realize this role isn’t the right fit for me.” This is an easy way of saying, “It’s not you, it’s me.” It’s harder for a hiring manager to push back against a reason that has to do with
you versus one that has to do with the company. Do not criticize the job or the company when providing your reason for declining the job offer.
Also, please don’t lie. It can be easy to say, “I’ve decided to accept a different job offer,” but if that’s not the case, it may come back to bite you, especially in a small industry where the hiring managers know each other. It’s fine to say you’ve decided to stay at your current job, but don’t make up another job offer as a way to decline this one.
The most important thing is to be clear that you’ve made your decision. If you’ve decided that you aren’t accepting the position, don’t be persuaded in the conversation you’re having to decline the job offer to accept it. (Especially if you are offered more money after previously being turned down for a salary increase when you made a counteroffer.)
If you’d like to be considered for other jobs at the company in the future (maybe this particular job wasn’t the right fit, or the salary for this role wasn’t what you were hoping), make sure that you emphasize that you appreciate learning more about the company but that this specific role wasn’t the right fit. There’s no guarantee that you will be considered for other roles in the future, but you’re trying not to burn the bridge. You can express interest in staying in touch with the hiring manager in the hopes that you’ll be considered for future opportunities.
Declining a job offer can be difficult. However, turning down a role that you ultimately wouldn’t be happy in is important. But it’s better for you — and the company — that you decline the position so they can find someone who is a better fit.
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