Like a powerful and addictive drug, the anticipated high offered by VMS (Vendor Management System) business often lures willing participants, only to leave them strung out and hungover when they reap the minimal rewards for their efforts. Not all VMS is bad VMS and you must have a process that allows you to evaluate the efficacy of these opportunities. One such process, which I call PPAA, covers four key areas:

1. Profit – What is the anticipated profit? What is the sustainability of this piece of business at that level of profit?

2. Process – What is the process before and after the onboarding of a hire through the VMS. What is the level of labor intensity? When comparing that amount of labor intensity to the profit, does working this account make fiscal sense?

3. Access – How will you access hiring managers for feedback and input? Will that access give you the information you need to do outstanding work?

4. Accountability – Who is accountable and for what? Is the buyer committing to a level of accountability, especially in providing information and feedback, that will enable you to provide quality service?

Rather than just popping a pill and hoping for the best, responsible drug use can promote health and longevity. The same is true of choosing VMS opportunities. Instead of just diving in and hoping for the best, taking the time to responsibly review PPAA will help you spot the good ones and run from the bad.

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Comment by Roly Ramirez on May 10, 2011 at 3:22pm

Great post Scott.  I am currently beginning the process of prioritizing the VMS accounts we work with to identify where best to devote our recruiting resources.  I'm not strung out just yet but I definitely have a headache!!


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