Training for recruitment consultants in vital in any recruitment business that want to grow. People grow a business. Especially individual recruitment consultants that can bill and perform to a high level. Here is a reminder of the 7 core recruitment consultant skills you must ensure your recruiters have.
You think this would be a given. Let’s think through this. There is a saying that you cannot not communicate. So communication falls into a number of different categories, from the way you speak to someone, how you use your body, through to how you engage with individuals in a public place or on the phone. The good news is that good communication skills can be taught. Not everyone one is a natural from day one. If you have ever sent any of your recruitment consultants on a presentation skills course, you will know that some basic skills and principles can be taught and mastered quite rapidly
2. Relationship building
This is a natural lead on from being able to communicate. If someone struggles to connect with others or build easy relationships you will have a problem. Sorry to be blunt. This is a vital ingredient that any recruitment consultant must have in their skills tool box. I agree that there may be some people we get along with better than others. However when you are in a sales position which is the basic premise of most recruiters you have to learn how to adapt your style and build relations ships. Top tip. Be interested in others. Think about them first ask questions and you will soon be in rapport and the road to building a relationship.
Did you know that as a general room of thumb in selling you need 7 touch points? It is rare that any of us buy something on the first interaction unless it is a commodity sale. When it comes to selling people or a company; which is the premise of recruitment, you will need a number of touch points.
this is a key element you must include in any recruitment training you initiate.
The disappointing thing is many recruitment consultants give up way too soon. In fact one statistic says that less than 48% of people never follow up with a prospect, and that the real shocker is that just over 10% of people make more than three contacts and then they stop. When you know that over 80% of sales are made after the fifth contact you can see why persistence pays off. An easy way to address this is to share these figures with your tea. Make sure that when you are training your recruitment consultants you have in place a system where you can monitor their activity. These steps alone will probably double their billing results. Trust me they will thank you for it.