Where do you draw the line between candidates and clients? Who do you form an alliance with? What has happened to
the professional's approach to recruitment and placement? Has the
industry become the "puppy mill" of candidates? I certainly
My personal business
perspective is one of integrity, research and a thorough understanding of both
the client company and the candidate in order to present the best possible
individuals for every position. So why is it then that you present a
candidate, with a full candidate summary, due diligence completed, candidate
interviews (client loves them) and the rug gets pulled out from under you?
This recently happened
to me and I was quite shocked. It seems that the client, who has
documented and received a full qualification summary and resume from me, and
then within minutes, received (just paper) the resume from another firm.
Although I spent more than an hour speaking with the candidate and then
some writing up the summary, vetting background and securing s/he an interview
and now a follow up, I have been booted from the placement. Intrigue?
Not quite. From HR to me (agency): "Although I told
"candidate" that we are working with you, it seems that the resume
(with no summary information), was received 30 minutes prior so we need to work
with "other" agency". This is AFTER the candidate has had a
first interview and I, as the agency, has prepped the candidate, received positive
feedback and have been informed that they wish for an elevation interview [ oh
and by the way, the HR person was placed by this firm who did not present any
background salary, etc. ] Oops and really?
What do you do?
Take the high road and back out? Fight it, go for a split? Begin
papering your client with resumes to see if they get in first?
Ironically, I time
stamp all resumes and submissions and mine was submitted with a full summary
first...however, the company has flipped and decided to go with another firm
that sent the same candidate later (resume only and no background). Herein
lies the problem: Where do we draw the line and accelerate legalities,
where do we place the candidate in these situations, and, how far do we push
the ethical and realistic boundaries as recruiters? Fight or flight -
where so you draw the line?
As I asked my client:
Do you want me to simply push paper or do you want a full representation
of the candidate? My candidate says: I
want you, my hiring manger says, I want you, my HR manager says ummmmm. Where do you draw the line, and what would