james nathan Male UK United Kingdom Recruiting To Win®: Share on Facebook MySpace Tweet

James nathan's Friends

View All

JNE Blog

S4e20 The Getting the Best From Your Written Communication Edition with Leslie O’Flahavan

The post S4e20 The Getting the Best From Your Written Communication Edition with Leslie O’Flahavan appeared first on The James Nathan Experience.

S4e6 The Customer Emotional Connection Edition with John Patterson

The post S4e6 The Customer Emotional Connection Edition with John Patterson appeared first on The James Nathan Experience.

James Chats with Matt Jenkin on the Moorcrofts Means Business Podcast

The post James Chats with Matt Jenkin on the Moorcrofts Means Business Podcast appeared first on The James Nathan Experience.

Taking Inspiration and Being Remarkable – Thinking the Seth Godin Way

Like a lot of business people, I enjoy reading business books. I read on all kind of topics, but find myself regularly coming back to the writers who really fire my imagination. Two of my favourites are Tom Peters and Seth Godin. Tom I enjoy, but Seth inspires me. Seth’s words help me to look at what I am doing and how I focus on my business and my marketplace. Seeing the obvious Seth and I have never met, but if he likes it or not, Seth is a mentor to me. He mentors me in […]

The post Taking Inspiration and Being Remarkable – Thinking the Seth Godin Way appeared first on The James Nathan Experience.

Excellent Customer Service – Stop Cutting Corners and Remember What Made You Great

I am often really amazed at how easy it is to make a great difference to our clients’ experience of us, in very small and easy ways. Today I visited the dentist. I’d broken a filling and needed to have it replaced. I don’t like going to the dentist, I have no logical reason for this or any phobia, but I just don’t enjoy it. But, today was different. Today my dentist had a final year school student there on work experience. And as he worked on my tooth, he explained everything that he was doing, as well […]

The post Excellent Customer Service – Stop Cutting Corners and Remember What Made You Great appeared first on The James Nathan Experience.

More…

Gifts Received

james nathan has not received any gifts yet

Give a Gift

james nathan's Page

Profile Information

First Name: james

Last Name: nathan

Country (Pick One): United Kingdom

State (if Applicable): Not US Based

Job Title (select one): Executive (CxO)

Company: Recruiting To Win®

Which industries do you work in now?: All Industries

How many employees work at your company?: A. Myself Only

Website: http://www.recruitingtowin.com

Blog: http://www.recruitingtowin.com/recruiting-blogs/

LinkedIn Profile: http://www.linkedin.com/in/link2james

Twitter Profile: http://twitter.com/recruitingtowin

Facebook Profile: http://www.facebook.com/jamesnathanxp

James nathan's Blog

HANDLING THE DREADED BUY-BACK

It’s an all too typical situation. Your candidate accepts your offer, they get excited about the new job, and they go to see their boss to resign. Then….. BUY-BACK happens.

Always a hot topic, buy-back is a nightmare when it happens, but it is also one of the potential pitfalls of the offer management process that we can easily head off before it occurs.…

Continue

Posted on October 12, 2018 at 11:01am — 1 Comment

“WOULD YOU LIKE FRIES WITH THAT?” – WHAT MCDONALDS CAN TEACH US ABOUT CROSS-SELLING

One of the easiest, and best ways to increase your business’s revenue and profitability is to sell more services to your existing clients. Cross-selling and up-selling.

Of all the business issues I discuss with my clients, the one that comes up over and over again as a real opportunity area is cross-selling. In fact, I’m yet…

Continue

Posted on September 19, 2017 at 9:33am

Hello phone, my old friend

It’s a funny recruitment world we live in these days. Funny, in that so many new consultants (and to be fair the managers who teach them) have grown up in a world dominated by email, and on-line recruitment systems. Funny, for those of us who grew up in a world of desk phones, private incoming phone lines and fax machines.…

Continue

Posted on August 21, 2017 at 5:16am — 1 Comment

The power of happy

In an age where good customer service is so hard to get and business is often tough, I am amazed at how little attention some businesses pay to the first, whilst moaning on and on about the second.