MagicMethod Phone Sourcing Classroom Chat Thursday, July 5, 2008
Best Student Remark of the Day
"...I'm a professional Maureen. I don't let it show in the music." ~ Recruiting Animal

Maureen Sharib
Hi Animal, what do you want to be called today?

Recruiting Animal
Batman

Maureen Sharib
I posted a lesson about Body Language down below in "Blog Posts" - anyone read it? It's about how our body language COMES THROUGH the telephone - anyone believe this?

Recruiting Animal
I don't agree. How am I sitting now Maureen? Can you tell? Or am I standing?

Fino Alaniz
i had a gal tell me once that she had all of her direct reports in some sort of customer support role --- keep a mirror by their phone. she wanted them to smile when talking to customers.

Maureen Sharib
You KNOW what I mean Animal - how we "sound" comes through and how we sound can be directly impacted by how we're sitting, standing, feeling etc. I think smiles come through - anyone else?

To read the whole chat go here.
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