gnificant and meaningful.
I have been involved in the Candidate Experience Awards (theCandEs) since their inception. As a member of the CandE Council, I lead the survey design team for 2013, was a judge and co-author of the whitepaper for 2012.
No doubt, staffing any size organization presents a degree of difficulty. Small to large organization applied. And the number of options for how to operate a staffing function allows for experimentation, trial and error, and for some practitioners, the opportunity to learn from experience and make improvements. The Candidate Experience Awards are designed to help organizations learn from feedback and self evaluation. And, if you have the opportunity to sit and have a dialogue with participants, it will reveal elements of their learning journey. Staffing is a business process with yields to manage. And CandE participants are interested in improving the yield across a range of process variables.
“meeting the relatively low baseline for what recruiters should have ostensibly be doing for candidates in the first place – communicating status, illuminating what to expect in the process, and providing updates & feedback in a timely fashion”
Yes, we did ask questions regarding those practices. And surprisingly many companies do not deliver that seemingly basic level of performance. However, the survey went far beyond that. One example from the candidate survey explores the perceived job relevance or face validity of the interview content:
All interview questions were professional and focused on my qualifications and experience.
It would seem useful to know how recruiters and hiring managers are executing the candidate evaluation step. And perhaps that is more important than checking disposition boxes.
Yes, One Click Apply does bring a tsunami of unqualified applicants. And CandE participants documented just how high that unqualified percentage can be. And they may have learned that the feature is a cause of one of their problems, and maybe not a good thing.
Yes, technology has many great features, but if they are not being used, so what?
"acknowledgement not only of receipt of submission, but acknowledgement that they’re not moving forward."
Humans have many great features too. And, like with technology, if good human features - communication, personal interest, respect, and the discipline to use technology features, etc. are not used, so what? CandE participants learn how widely and consistently those “practices” are deployed in their organization.
Data from the CandEs show recruiting practices do indeed impact candidate/customer/brand affinity relationship. Recruiting is in fact
Each organization makes choices regarding the nature of the candidate experience they want to deliver. Those who have become aware of, and have chosen to participate in the CandE have made a commitment to self examination and reflection. They are brave, committed, and seek to differentiate themselves in the market. Candidates do compare and make judgments about an organization based upon their candidate experience.
" I actually think we do a good job with candidate experience", is an interesting assertion.
CandE participants have entered into an evidence-based approach to answering questions about their recruiting process. Some want to have evidence they know, some may just want to think they know.
Discerning the difference between applicant and candidate is helpful. An experience that treats them both with respect can help candidates differentiate among companies where they may or may not want to work, spend their money, or advocate for in the community.
At the end of the day, it is really a bigger issue than what happens along the Apply Now journey.
Click here for more on the candidate experience.…
2009) Kelly Fitzsimmons, Co-Founder and CEO of HarQen, will be speaking at the Onrec.com Online Recruitment Conference & Expo 2009, to be held at the Donald E Stephens Convention Center, in Chicago, on November 3 & 4, 2009. Onrec.com EXPO 2009 is widely regarded as the “must attend” online recruitment event of 2009.
Onrec.com is the world’s leading information resource for Human Resource professionals and recruiters using the Internet to recruit. Onrec.com EXPO 2009 is the only global gathering of online recruiting leaders and game-changing technologies. For more information about Onrec.com EXPO 2009 visit: http://www.onrec.com/conferences/031109/default.html
Running off of last year’s success, Onrec.com EXPO 2009 will bring together delegates and exhibitors involved in online recruitment from around the world to share their common interests, provide a business driven networking environment and stimulate discussion, debate, and beneficial partnerships.
As an established and well-known public speaker and writer, Kelly will provide a great opportunity for those who attend Onrec EXPO 2009, in which she will be among over 40 expert speakers in attendance.
Too many candidates, too little time
In the years ahead, the economic climate will present unique challenges and unique opportunities. With more qualified candidates in the job market than ever before, and less resources to identify them, the right use of available technologies will be crucial to your ongoing recruiting strategy. How will you incorporate technology to help you find the great candidates with fewer resources, while keeping the 'Human' in Human Resources? Kelly Fitzsimmons, former Network Computing magazine columnist and serial start-up CEO, talks about hiring on the front lines and where technology can hurt and help. Through war stories and real world examples, Fitzsimmons provides practical advice to help you develop a long-term technology-assisted and candidate-friendly recruiting strategy.
Kelly is a well-known entrepreneur who has built and sold several companies. Currently, she is the co-founder and CEO of HarQen, a leading web telephony company that leverages its voice to web audio technology platform to develop smart, easy-to-use business applications that solve real world problems. Under her leadership, HarQen currently powers VoiceScreener™, an HR solution that virtually eliminates the need to coordinate first round interviews, and Comic Wonder, the first competitive arena for joke-telling online.
Previously, Kelly was the CEO of Neohapsis, a leading information security consultancy and enterprise IT product test lab, which was successfully exited in 2006. Prior to joining Neohapsis, Kelly was president and CEO of Sun Tzu Security, a security consulting firm she founded in 1996 and later sold to Neohapsis.
Kelly serves on the executive committee for the Wisconsin Technology Council, which serves as the science and technology adviser to Wisconsin's Governor and the Legislature. She serves on the Board of Trustees for Alverno College, a nationally ranked Catholic college for women. She also serves on the Advisory Team for the Executive Women's Forum, a community of more than 200 executive women in information security, risk management, and privacy.
Kelly has keynoted for organizations as diverse as the FBI's Infraguard, the Association of American Insurers, the National Association of Restaurants, and the American Law Firm Association. She has also been a regular columnist for Secure Enterprise magazine and a contributor to Network Computing magazine. Kelly was one of twenty-five entrepreneurs to speak at All Things Media 2008, the first-ever venture forum held exclusively for women-led entrepreneurial ventures in emerging media and entertainment. She was also a speaker at Astia "It" 2008, a venture conference dedicated to high-caliber women-led start-ups.
Kelly completed her undergraduate studies at the University of Rochester, graduating Magna **** Laude and Phi Beta Kappa. She holds a Masters degree from Harvard.
The Onrec.com Online Recruitment Conference & Expo 2009, will be hosted by both recruiting powerhouses Kennedy Information and Onrec - for more information visit: onrec.com/Expo2009
For other Onrec session topics visit: http://www.onrec.com/conferences/031109/topics.html
For more information on all of the speakers participating at this event visit: http://www.onrec.com/conferences/031109/speakers.html
For more information on The Onrec.com Online Recruitment Conference & Expo 2009, contact RD Whitney at email@example.com or go to www.onrec.com/Expo2009…
cultural professionals can network and explore career opportunities in the advertising and public relations industries, will be held at the Hilton New York hotel in New York City on Thursday, April 24. The New York Times is the presenting sponsor of the event, which is produced by Shomex Productions.
"The impetus for this event came when the New York City Commission on Human Rights reached agreements with 16 leading advertising agencies to recruit, promote and retain more women and minorities, especially blacks, to diversify senior management and to allow city officials to monitor the diversification process," said Lew Shomer, president of Shomex Productions and creator of Diversity in Advertising and Public Relations Career Day. "What started as an event for New York agencies has turned into a rich networking opportunity for agencies and marketers outside of the city who are also looking to fill their teams with the best and brightest talent. This year, more than 50 agencies, public relations firms and marketers from Boston, Durham, Chicago, Detroit, St. Louis, Oakland and more are participating alongside New York companies."
New York City Mayor Michael R. Bloomberg has proclaimed Thursday, April 24, 2008, to be "Diversity in Advertising and Public Relations Career Day," saluting the one-day job fair and conference. "A diverse workplace is good for business, and we are thankful for the hard work of all those who have made possible this wonderful event," said the Mayor.
"Smart agencies, corporate advertisers and media have come to recognize the value to their bottom line of creating a diverse work force," said Patricia Sierra Sampson, advertising director, The New York Times. "The Diversity in Advertising and PR Career Day event provides companies with a unique opportunity to locate, recruit and attract qualified candidates from culturally diverse communities."
According to Bloomberg, "This event...will allow thousands of advertising professionals to network, take part in educational seminars, and explore career opportunities with leading advertising agencies, corporate advertisers, and media companies...I commend all those participating in this event for their commitment to sustaining and strengthening our proud tradition of inclusiveness."
Backed by Industry, Community and Educational Leadership
Diversity in Advertising and Public Relations Career Day has won the support of an outstanding group in multicultural community, professional and academic partners, including the NAACP's New York State Conference of Branches, the National Association of Minority Media Executives, the Public Relations Society of America, the Council of Public Relations Firms, the Asian American Advertising Federation, the National Society of Hispanic MBAs, TalentZoo.com, the Advertising Research Foundation, Advertising Women in New York, Portada-online.com, New York University and its Stern School of Business, the City College of New York, the City University of New York and its Baruch School of Business, Columbia University, Florida State University, the New York Institute of Technology and the State University of New York and its Fashion Institute of Technology.
"With the backing of these highly respected and influential organizations, combined with the power and reach of The New York Times, Diversity in Advertising and Public Relations Career Day will attract a diverse audience of skilled and motivated minority professionals," said Shomer.
Shomer added, "This event will provide an exciting and efficient forum for agencies, advertisers and media companies to source employees with many of the skill sets needed for mid- and senior-level positions. And we believe that it has the potential to literally change the face of the advertising industry, by the way in which the industry perceives diversity and realizes its ability to do something about it."
About Shomex Productions
From its beginning in 1984 with one event, Shomex Productions (www.shomex.com) has emerged as a leader in all its business niches, and has built its Diversity Career Fair brand, presented in partnership with leading diversity organizations, into the leading live diversity recruiting platform in the U.S. Shomex has produced more than 1,000 events from coast to coast, in virtually every major U.S. market, serving dozens of industries, including advertising, aerospace, pharmaceutical, health care, retail, financial services, computer, telecommunications, media and entertainment.
About The New York Times
The New York Times Company (NYT), a leading media company with 2007 revenues of $3.2 billion, includes The New York Times, the International Herald Tribune, The Boston Globe, 15 other daily newspapers, WQXR-FM and more than 50 Web sites, including NYTimes.com, Boston.com and About.com. The Company's core purpose is to enhance society by creating, collecting and distributing high-quality news, information and entertainment.
SOURCE: Shomex Productions
EXHIBITORS: To receive booth registration information, please contact Jason Nierras at (310) 309-4419 or send an email to JNierras@shomex.com.…