the ones with the best food that get our business, but the ones with the best service and that feel most appreciative of our business. It's the smallest things, the little touches that can make such a big difference. I think of a local coffee shop in downtown Plymouth, Kiskadee, that is owner operated and no matter how busy they are, the owner is always friendly and thanking us for choosing to get our coffee there.
I read a book recently that you might enjoy, called Secret Service, http://www.amazon.com/Secret-Service-Systems-Unforgettable-Customer/dp/0814471714
It's fascinating because it looks at ways to take your business to unimaginable levels through exceeding expectations for customers through outstanding customer service and in ways that are subtle, so the customer doesn't always know what's going on, just has an amazing experience. For instance, at a hair salon they give all first timers a white cape to wear and this gives all employees a heads up to give that person a little extra attention to ensure they feel special and want to return.…
2. Liza mentioned market intelligence. True. And sometimes it's necessary to educate a client about salary for a particular position in a certain geographical area. Why even allow the client to engage in a discussion if candidate is not in the range. And why let them make an offer that you know will be rejected?
3. Tiffany is brave enough to make a statement "how would I justify my position if I used a recruiter always". You said what we all already know. Some think that way. They won't work with us but the hiring mgr will because he is the one feeling the pain. That's why we market to managers?
4.Al mentioned opportunity loss. We focus on healthcare. We place NP/PA's. Sometimes a client will not engage us because our cost of services is $2500 more than they want to pay. These are people who generate revenue. If it takes a month or two longer to fill than I could that is lost revenue that would easily be offset in a month. Yearly? Wow.
5.To HR or in-house recruiters- You do wear a lot of hats and don't have the time to do what we do full time. We have a call accounting system to track everything. Most of our recruiters make 100+ calls per day and log 3-4 hours on the phone. That's actual talk time. That's why recruiters can produce candidates that you would never have access to.
6.Paul and Paul- 142 or 147 placements? Hmmm. I have never seen anyone make that many placements in a yr in 44 yrs.(speaking direct hire not contractors) I don't know what area you work but that is outstanding regardless.…
Convention Center. The expo will feature more than 300 companies from various industries including:
• Business and Electronics
• Health, Beauty & Fashion
• Energy, Conservation & Recycling
For 50% off tickets use code: GREENJOBS and pay only $5!
Don’t miss your opportunity to interview at the first Green Job Expo!
Go Green Expo
The Los Angeles Convention Center – South Hall J
1201 South Figueroa Street
Los Angeles, CA 90015
Saturday, January 23, 2010 • 10am - 6pm
Sunday, January 24, 2010 • 10am - 5pm
A resume is required to attend the career fair.
Please use code “GREENJOBS” for 50% off tickets – only $5!
Interview with companies including:
Coca Cola Enterprises
Siliken Renewable Energy
California Solar Innovations
Pacific Home Remodeling
Green Jobs Network
Business Development Director
Electrical Engineer, PE, RME
Structural Engineer, PE
Director of Sales
Director of Technology
Solar Process Engineer
Process Integration Engineer
Community Crew Leaders/Supervisors
Green Building Project Manager
Wind Energy Engineer
Photovoltaic (PV) Systems Engineer
and many more.......
Please note a resume is required to participate in the hiring event. Bring 15 copies of your resume and interview on the spot with the recruiters from the companies listed above & more.
A Few Tips for Attending the Expo
• Dress to Impress – Be sure to dress professionally when attending any expo, interview or job fair. Wear contemporary professional attire that is clean, pressed and reflects that you mean business.
• Brings Lots of Resumes (This is actually a requirement for the Expo’s career fair) – Bring a minimum of 15 resumes as you will likely interview on the spot with the companies attending the expo. Update all your contact information to ensure employers can contact you. Also, be sure your employment information is current.
• Smile! – A smile goes a long way toward your efforts to empress potential employers by showing you are confident and cheerful.
About Go Green Expo:
One of the nation's most invigorating & diverse eco-friendly events, Go Green Expo will be at the Los Angeles Convention Center from January 22nd to 24th, 2010. Sponsored by CBS Television, The Los Angeles Business Journal, Natural Health Magazine, the Daily News, LA Weekly, Natural Home, Spirituality & Health Magazine, Mother Earth News, Kiwi Magazine, Green Lifestyles Magazine, Whole Life Times, The Sierra Club and over 25 other organizations. Go Green Expo is sure to have outstanding exposure and reach in its efforts to educate and enlighten business owners & consumers on the latest eco-friendly brands.
Hundreds of exhibits will encompass a wide variety of green products & services ranging from solar panels, hybrid & electric cars, organic personal care products, eco-pet supplies, greener gadgets, eco-fashion, and home and building supplies that will help us live a healthier and more sustainable lifestyle.
Eco-Celebrity speakers, authors & thought leaders such as Ed Begley Jr., Mariel Hemingway, Paul Pelosi Jr., John Picard & Eric Corey Freed will lead informative discussions! Don't miss Los Angeles' ultimate eco-extravaganza!
Please pass this event along to anyone you know in and around Los Angeles next weekend!