Through my experience as the owner of a recruitment business, corporate management and ownership of various trading companies, as a business consultant and executive coach I KNOW I haven't always 'got the brief right first time'. Even when I was hiring for my own companies, it was easy to 'fill a chair', to be so busy as not to put the right time into the strategic thinking as well as the operational thinking about, 'what worked and what didn't work' about the last person, the last job… Continue