Let me begin this week’s blog post with a question: Who do you work for? I know it sounds like a weird question, but I want you to stop for a moment and think about your answer. I am not a betting man but I bet I can predict most of your responses. The vast majority of you responded by saying you work for XYZ organization or you work for some VP within the…

A common theme in many corporations is what is in it for us? If we spend this amount to secure this new service or product how much are we going to see in return? Every decision is couched in this idea that decisions must be made dependent on what we will see back from the investment. We avoid innovation and new ways to run more effectively because the ROI equation does not…

I am currently in the process of reading Michael Rother’s Toyota Kata, which brings up some interesting points regarding process improvement. We stated in Part 28 of the series that true…