Data showed that the UK Customer Service Index (UKCSI) score dropped to 76.6 out of 100 in July 2023. With the numbers dropping, it is important that all businesses investigate their own customer service offerings and understand exactly how to make their customers happy.

Owen Campbell, Operations Director at Kura, says: “Customer…

With the continual fight against climate change, businesses are expected to make differences in their management to improve their sustainability. One route many are taking is to go zero-waste.

In fact, companies such as Morrisons are even attempting to shift to a fully…

After a period of absence from the workplace, 75% of US managers want employees back in the office.

And this is happening on a small- and large-scale level, with companies as big as Disney and Twitter requesting their staff return to the office.

And after an eventful few weeks of…

Before getting into the landlord business, it is important to know the ins and outs of all the potential issues and complications that could arise along the way. In this article, we will explore the experiences of landlords, as well as compile a handy guide of what prospective landlords should expect before they get into the business.

Do not underestimate insurance

This one seems obvious, no? Well, as obvious as it may be, ignore the importance of this at your peril.…