I recently was involved in a conference call with a prospective client who was asking me whether I would be available to come speak to their office meeting about how the staff could work closer with corporate HR professionals. I got off the call and began to look back to the time in my career when I was in the external recruiter's seat and what was important to me to establish that relationship.

So for what it is worth, here are my thoughts.

1. The Toyota Production System…

We have just recently undergone a decisive election era in which some very strong views have been expressed. Some of those comments made me take a moment and reflect on the status of diversity within this country and the workplace in particular.

One of the facts that became abundantly clear is that there is a dramatic change in the demographics of the society in which we live. Change is tough but when the majority suddenly finds itself in the minority it raises a wide range of…

In the past couple of weeks we have seen and heard from a number of business owners who have tried to put a price tag on the implementation of the Affordable Care Act cloaked in the argument as to why they have to add costs to their ultimate end users- the customer.

Whether it is the owner of Papa John's Pizza or the franchise owner of Denny's they seem to be forgetting one very important piece of the picture. In each case where would these organizations be if their human capital made…