The advancement of the Indian BPO sector has given rise to yet another movement in the global outsourcing scenario viz., Knowledge Process Outsourcing or KPO. The exploits in outsourcing business process operations to India has boosted up many firms to start outsourcing their high-end knowledge work as well. Low costs powered with operational efficiencies, access to a highly talented manpower and superior work quality are all fundamental expectations in offshoring high-end processes to India.
Knowledge Process Outsourcing involves offshoring of knowledge intensive business processes that require specialized domain expertise for outsourcing these high-end processes.
According to the various reports the future of the Global Knowledge Process Outsourcing industry (KPO) is expected to reach USD 15 to 17 billion by 2010, of which about USD 10 billion would be outsourced to India . In addition to this, the Indian KPO sector is also expected to hire more than 200,000 KPO professionals by 2010 in comparison to the current figure of 20,000 employees.
KPO services can be catered for Financial Market Research, Market Survey & Analysis, Research in Pharma and Life Sciences and Web Based Market Research, in view of this best talent from Indian market is being tapped, apart from these certain other areas that can be outsourced have been recognized they are Analytics, Design & Animation, Biotechnology, Engineering, Education & Training, Medicine, Law, Pharmacy, Research & Development etc.
India is well poised to grab the opportunities of this emerging sector by bestowing its high-end talented resources.