On the paradox of Voodoo Metrics...

Quote for the Day: Tuesday, August 7th, 2007

"Despite management's obsession with hard numbers, many organisations are a fact-free zone, swirling with untested assumptions. Horrifying sums of money are committed on superstition or whim. Thus, fact-based management is really triple-distilled common sense. It's hard. It requires judgment, practice, help, humanity and wisdom. It needs scepticism and experimentation. It needs reasoned optimism and learning, and, as F Scott Fitzgerald put it, the ability to function while holding two contradictory ideas in your head at the same time."

Simon Caulkin, Bosses in love with claptrap and blinded by ideologies

File under: Metrics, Management Issues, Contrarian Thinking

Views: 173

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