1. Understand your place on the totem pole (ears open, mouth shut)
2. Study your craft, do your homework, learn all aspects of your companies business. The bigger the picture you understand the better
3. Pick traits both positive and negative from those above you and either emulate or shy away from
4. Own your work in all situations
5. No question is too stupid the first time you ask it, the second time you have to ask something you are not learning
6. Pay your dues, work harder than those above you and don't complain
7. Don't email when you can pick up the phone
8. Be persistent and confident but not pushy and salesy
9. Follow things from A-Z, do not drop the ball under any circumstance. Do not allow anyone else to drop the ball either
10. Client and Candidate experience is always most important